Balhousie Moyness Care Home

76 Grove Road, Broughty Ferry, Dundee DD5 1JP

Balhousie Moyness Care Home, Dundee, Angus
Balhousie Moyness Care Home, Dundee, Angus
Balhousie Moyness Care Home, Dundee, Angus

Moyness Nursing Home is situated in a secluded area of Broughty Ferry.

Broughty Ferry is a regional holiday destination and is a pleasant waterfront suburb of Dundee, the centre of which is about two miles away. The home stands in its own substantial grounds in a residential area it is conveniently close to local services and the local community. Balhousie Moyness is an attractive property, originally constructed in 1876, now benefiting from a modern extension added around fifteen years ago.

After operating independently for 20 years, Moyness Care Home became part of the Balhousie Care Group in 2007. The facilities have been expertly updated in order to provide residents with a spacious, relaxing and comfortable environment in which they feel safe, secure and most importantly, at home.

The care home aptly reflects its surroundings with extensive and well-kept landscaped lawns and a walled garden which features a summer house where residents can relax.

Experienced and well trained staff provide nursing care to a maximum of 33 residents. Accommodation is offered in mainly single rooms, all of which are with en-suite facilities - there are three double rooms available.

Group: Balhousie Care Group

Person in charge: Fiona Jamieson (Home Manager)

Local Authority / Social Services: Dundee City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Stroke

Admission Information: Ages 65+.

Single Rooms: 26

Shared Rooms: 2

Rooms with ensuite WC: 25

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Balhousie Moyness Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Balhousie Moyness Care Home has a Review Score of 9.7 (9.747)

The Review Score of 9.7 (maximum of 10) for Balhousie Moyness Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Balhousie Moyness Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.747 for Balhousie Moyness Care Home is calculated as follows: ( (72 Excellents x 5) + (22 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 95 Ratings = 4.747

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Balhousie Moyness Care Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 6 Reviews ÷ 6 Target = 1.000

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Balhousie Moyness Care Home?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Balhousie Moyness Care Home

  • Daughter of Resident/Service User
    4
  • Husband of Resident/Service User
    2
  • Relative of Resident/Service User
    1
  • Son of Resident/Service User
    1

My mother has been in this care home since March 2017. Staff are cheery and friendly and most importantly, you can see that the residents are their top priority. They have given me lots of support throughout this whole experience of which I am very grateful.

How likely would you be to recommend Balhousie Moyness Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Our dad has been in Balhousie Moyness since June 2017. We cannot fault the care and attention he has been given since then.
The managers, nursing staff and care staff, and catering staff are all fantastic.

How likely would you be to recommend Balhousie Moyness Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was very happy at Moyness. Throughout her stay there she was treated with kindness and dignity. Everyone in the home knew her and always addressed her using her name. Mum would take part in most of the activities arranged. There was a varied programme which catered for most people. There was also regular parties, birthdays, Easter, Christmas. There were also outings eg. to the local cinema. I was able to take my mother shopping. She enjoyed getting out. She liked getting out even when she was at home. Moyness has a lovely garden which residents were encouraged to use. I was always kept informed about everything concerning my mother. There were also regular meetings with the management team where families of residents were kept up to date with what was happening at Moyness. All visitors were made very welcome, including her great-grandson who loved playing in the garden when he came to visit.
For mum Moyness was a happy and safe place.

How likely would you be to recommend Balhousie Moyness Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has lived here for 2/3 years. She took a little time to settle, which is normal, I suppose. But now she seems content and spends most of her days in the social areas.

She loves the food and has a really friendly relationship with most of the staff and some of the residents. She likes the old movies, quizzes and sing-alongs.

Overall, since refurbishment, it is a really smart, welcoming care home.

How likely would you be to recommend Balhousie Moyness Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Mother-in-law has been a resident for 18 months now. She recently celebrated her 100th birthday in the home. Throughout her stay, she and her family have been impressed with the overall care, physical, mental and social, that seems to come naturally to the staff. This in itself indicates good leadership from the top. Apart from regular meetings for relatives with management, any intervening questions are always listened to attentively and acted on if appropriate.

The atmosphere in the home is not one of an institution but geared as much as possible to a family and homely ambience. The recent redecoration has added to this. Entertainment is provided on a regular basis and resident's celebratory events are always given special attention. Resident's culinary foibles are dealt with sympathetically and alternatives are usually made available.

The family are glad that she chose Balhousie Moyness Care Home to be cared for.

How likely would you be to recommend Balhousie Moyness Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother used this care home in 2017. We were very impressed with everything from the cleaners to the management and everybody in between. The care and attention given to residents is unequalled in any home I've been in and I've worked in a fair few over the years.

It is homely, spotlessly clean, with excellent nutritious food, a good activity programme and beautiful gardens.

The care is professional with attention to detail giving great respect to both resident plus family members and with plenty of humour thrown in for good measure. I could not recommend it highly enough. I have experienced 6 nursing homes in Dundee for different family members over many years. This was the best by a long shot.

How likely would you be to recommend Balhousie Moyness Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

More outings needed a mini bus would be the answer for local picnic etc. (Shared at Dundee Homes). But in all Moyness is a very good home e.g Food is very good. Care is good. Now started activities which was badly needed! All in all outings are the main concern. Flowers in every room would be great!!

How likely would you be to recommend Balhousie Moyness Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

My wife was admitted to the care Home in April 2013 after five years of being cared for at home without no outside help whatsoever. She suffers from Lewy Bodies Disease, a form of dementia, and eventually, I could no longer cope with the physical and mental stress of 24/7 caring and eventually accepted that there was no alternative to long-term care in a nursing home. With hindsight, it was the best decision in both our interests, albeit the most difficult decision of my life. After a few weeks apprehension, worrying how she was affected and how she was being treated, I was completely reassured that all was well and I now have every confidence in the nursing and caring staff. I am updated on every aspect of her care, however minor and on changes in her overall situation. Most of the staff are very good, the others are excellent. All are extremely competent and professional, yet very friendly and approachable.
I visit on a daily basis, with no time restrictions, other than meal times and on occasion I am invited to stay for a meal. Overall, I can only express complete satisfaction and would certainly commend this particular care home to anyone finding themselves in a similar situation to mine.

How likely would you be to recommend Balhousie Moyness Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

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