4 Clement Park Place, Dundee DD2 3JN
Balhousie Clement Park care home, in Dundee, has been purposely designed to suit the needs of elderly people and those with dementia, making it a safe, secure and homely environment for residents to live.
A person-centred approach delivers care on an individual basis, meaning that each person within Clement Park receives a custom care package that caters for their specific needs. Residents are regularly consulted on menu, activity and lifestyle choices to make sure their life within Clement Park is as fulfilled as desired and possible.
Staff receive regular training and embark on development programmes to ensure the highest level of care is delivered.
You can keep up to date with all our activities by viewing the Balhousie facebook account.
Group: Balhousie Care Group
Person in charge: Margaret Stephen (Home Manager)
Local Authority / Social Services: Dundee City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 49 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 49
Rooms with ensuite WC: 49
Facilities & Services: Palliative Care • Respite Care • Separate Dementia Care Unit • Own Furniture if required • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Inspectorate* Report on Balhousie Clement Park: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
Balhousie Clement Park has a Review Score of 7.8 (7.769)
The Review Score of 7.8 (maximum of 10) for Balhousie Clement Park is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Balhousie Clement Park in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.667 for Balhousie Clement Park is calculated as follows: ( (8 Excellents x 5) + (4 Goods x 4) ) ÷ 12 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.102 Points relating to the number of positive Reviews for Balhousie Clement Park is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 9.8 positive Reviews (49 registered maximum number of service users ÷ 5). 1 Reviews ÷ 9.8 Target = 0.102
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Stacey M (Niece of Resident) on Saturday 13 January 2018. Relates to January 2018.
Very impressed with this Home. Have no concerns about the care my relative receives. Facilities are bright, clean and welcoming and staff are always available, friendly and helpful.
How likely would you be to recommend Balhousie Clement Park? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Good
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Balhousie Clement Park