Comrie Road, Crieff PH7 4BJ
Balhousie Dalnagar is a beautiful, classic 19th century home that has been lovingly and elegantly updated in order to provide residents with a spacious, relaxing and comfortable environment in which they feel safe, secure and most importantly, at home.
Nestled amongst beautiful gardens (which residents regularly help develop and maintain) and set to a backdrop of Perthshire's stunning countryside, Balhousie Dalnagar is a relaxing and enjoyable place to live.
A great source of enjoyment for residents comes from organised activities, these help promote physical strength and mental well-being and residents are encouraged and supported to take part where possible.
Staff at Dalnager are fully trained to deliver person-centred care to all residents and all care needs, focussing on respect, dignity and comfort.
Group: Balhousie Care Group
Person in charge: Pamela McAllister (Home Manager)
Local Authority / Social Services: Perth and Kinross Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users
Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's • Stroke
Admission Information: Ages 60+.
Languages Spoken by Staff (other than English): Spanish; Castilian, Polish
Single Rooms: 40
Rooms with ensuite WC: 40
Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Inspectorate* Report on Balhousie Dalnaglar Care Home: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
Balhousie Dalnaglar Care Home has a Review Score of 8.1 (8.083)
The Review Score of 8.1 (maximum of 10) for Balhousie Dalnaglar Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Balhousie Dalnaglar Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.583 for Balhousie Dalnaglar Care Home is calculated as follows: ( (16 Excellents x 5) + (7 Goods x 4) + (1 Poors x 2) ) ÷ 24 Ratings = 4.583
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.5 Points relating to the number of positive Reviews for Balhousie Dalnaglar Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8 Target = 0.250
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Fiona (Daughter of Resident) on Thursday 31 August 2017. Relates to August 2017.
My mum is so well cared for in Balhousie Dalnaglar Care Home, the staff are very respectful to mum and all mums visitors, The new management team have turned the home around and are very approachable. Very nice care home and staff and management are brilliant
How likely would you be to recommend Balhousie Dalnaglar Care Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
Review submitted from a Website Submission by Jim W (Son of Resident) on Friday 9 June 2017. Relates to May 2017.
In general, the home is of a good standard. Rooms are well furnished and you can take your own if desired. It is now under a new manager who is trying to get more furnishings and to get more activities organised. Staff are polite and helpful.
How likely would you be to recommend Balhousie Dalnaglar Care Home? Likely
Overall Standard: Good
Care / Support: Good
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Good
Kirstene Feenan, Marketing Manager at Balhousie Dalnaglar Care Home responded to this review on 13 Jun 2017:
Thank you for your review. We have recently employed an activities coordinator who started with us just two weeks ago. She comes with lots of energy and ideas of how to develop activities within the home. We feel this will really add to our service and help deliver person-centred care for all our residents.
There are currently no Care Home Idol entrants who have performed at Balhousie Dalnaglar Care Home