Balhousie Ruthven Towers Care Home, Auchterarder, Perth & Kinross
Balhousie Ruthven Towers Care Home, Auchterarder, Perth & Kinross
Balhousie Ruthven Towers Care Home, Auchterarder, Perth & Kinross

Balhousie Ruthven Towers Care home is set in tranquil, leafy grounds just off "Lang Toon".

The building used to be an elegant country house hotel and evidence of the splendour and glamour of the former hotel is still very much part of todays architecture.

The home has recently benfitted from a major, sensitive renovation, and now provides 51 rooms, many with stunning views over the gardens and the rolling Perthshire countryside. The configuration of this home also provides a number of luxury care apartments for residents requiring a little more comfort and homeliness in their care accommodation.


Balhousie Auchterarder care home really is more akin to a high end hotel for the elderly rather than a traditional care home. The home welcomes private and socially assisted residents and offer a range of bedrooms and care packages from £550 per week.

Group: Balhousie Care Group

Person in charge: Jozi Stables (Home Manager)

Local Authority / Social Services: Perth and Kinross Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages from 60 to 100.

Single Rooms: 50

Rooms with ensuite WC: 50

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Balhousie Ruthven Towers Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.9 Balhousie Ruthven Towers Care Home has a Review Score of 7.9 (7.871)

The Review Score of 7.9 (maximum of 10) for Balhousie Ruthven Towers Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Balhousie Ruthven Towers Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.771 for Balhousie Ruthven Towers Care Home is calculated as follows: ( (37 Excellents x 5) + (11 Goods x 4) ) ÷ 48 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.1 Points relating to the number of positive Reviews for Balhousie Ruthven Towers Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 1 Reviews ÷ 10 Target = 0.100

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Balhousie Ruthven Towers Care Home?

  • Extremely LIKELY
    3
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Balhousie Ruthven Towers Care Home

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    2

My mother was moved to Ruthven Towers in July 2016. Right from the start, she was treated with dignity and care. The staff were excellent to her and all her liked and preferences are taken into account. They have regular activities and you can see from the photographs on the walls, that the residents enjoy them. Any illness or infection that my mother might get is identified early and treated likewise. Regular Cuppas and cake break up the day for them and as always when I visit, my mother is dressed well and spotlessly clean. I highly recommend this care home. My mother loves it!!

How likely would you be to recommend Balhousie Ruthven Towers Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our mothers transition into the "care hotel " went very smoothly, professional staff showed patience and sensitivity both to our mum and the family. The small sitting areas allow calm quiet areas to spend time with your loved one. Our mums new bedroom had a garden view, freshly painted, once personal belongings were placed it became very homely.

How likely would you be to recommend Balhousie Ruthven Towers Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My Mother has been bedridden due to a serious fall resulting in brain damage since December. Since then she has been extremely well looked after and always looks cared for and even her lipstick is on!. The staff are brilliant with her and she is treated with dignity. Due the quality of care my brother and I can get on with our busy schedules knowing that she is content and cared for. Thank you all.

How likely would you be to recommend Balhousie Ruthven Towers Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Overall I am generally very satisfied that my mother is being well looked after at Ruthven Towers ....long term tenure of staff gives cause for considerable easing of relative anxieties. I do hope the Balhousie culture allows this long term staff tenure to well continue and to further grow and develop. In general, we are very pleased we chose Ruthven Towers.

How likely would you be to recommend Balhousie Ruthven Towers Care Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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