Ruthven Towers Care Home

Abbey Road, Auchterarder PH3 1DN
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8.9 34 Reviews
  • Ruthven Towers Care Home, Auchterarder
Ruthven Towers Care home is set in tranquil, leafy grounds just off "Lang Toon".

The building used to be an elegant country house hotel and evidence of the splendour and glamour of the former hotel is still very much part of today's architecture.

The home has recently benefitted from a major, sensitive renovation, and now provides 51 rooms, many with stunning views over the gardens and the rolling Perthshire countryside. The configuration of this home also provides a number of luxury care apartments for residents requiring a little more comfort and homeliness in their care accommodation.

Ruthven Towers really is more akin to a high end hotel for the elderly rather than a traditional care home. The home welcomes private and socially assisted residents and offers a range of bedrooms and care packages from £550 per week.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 52 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1670
  • RESPITE Self-Funded Nursing Care: from £1671

These fees are for guidance and based on a standard room. Room prices can vary depending on where the room is located within the Home.
Your weekly fee will be confirmed after a pre-admission assessment. This helps us to get to know you and fully understand your individual care needs, so we can be certain we’re providing all the care you need.


Please get in touch.
We’d love to chat over your specific needs and show you around. Feel free to give us a call or email
We’re here to answer your questions and help you find the best care for you.

These prices are only a guideline, please contact Ruthven Towers Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Judith Meaden (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (52)

Ruthven Towers Care Home Reviews (34)

Total of 34, showing 1-20
8.9

Ruthven Towers Care Home has a Review Score of 8.9 (8.927) out of 10, based on 12 reviews in the last 2 years. Over all time Ruthven Towers Care Home has 34 reviews.

Overall Experience

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Date Published

34
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Review from S P (Daughter of Resident) published on 23 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

For a period of 6 months my dad has been in nursing care, however, there has been no social, mental for physical stimulation for the residents. Poor service throughout.

Reply from Melanie Brockway, Brand & Communications Manager at Ruthven Towers Care Home

Thank you so much for taking the time to share your review, we truly appreciate you taking this time. All feedback plays a valuable role in informing how we move forward, and we take it very seriously, acting swiftly wherever necessary.We're sorry to hear that your experience regarding your father's care hasn't met the expectations we strive to uphold. This is disappointing to read. Throughout your father's time with us, we've not received any concerns of this nature. Had we been made aware, we would have investigated and addressed them as a matter of urgency.Our Activities Coordinator, whom you've kindly supported through the online relatives' group, continues to work closely with our care team to offer meaningful engagement for our residents - socially, mentally and physically - as they will allow.Once again, thank you for sharing your review. It helps us in our ongoing commitment to provide the very best care for our residents.

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Review from S M (Son of Resident) published on 2 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff are excellent & go above and beyond in care for my mother. Her physical and mental health are great. Communication from the staff to me, as her next of kin, is excellent. There are various activities available for my mother & her health conditions are kept on top of. She has a far better
quality of life here than she did before her admission.

Reply from David Kerr, Communications Team at Ruthven Towers Care Home

Thank you for taking the time to write this excellent review of Ruthven Towers. It's lovely to hear that you see all the benefits of our team's care first hand and that your mother is feeling the benefit. They'll be delighted to read this. Thanks again!

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Review from Diane H (Daughter of Resident) published on 28 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise all carers and other staff who take care of my mum.
She is settled and comfortable in her new surroundings. We are all grateful for her care.
Mary is delighted with everything especially if she gets her cuppa tea!

Reply from David Kerr, Communications Team at Ruthven Towers Care Home

Thank you for sending in this lovely review. It's wonderful to know that your mum has settled in nicely at Ruthven Towers. I'll be sure to share this with the management there and their hardworking team.

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Review from Ann H (Daughter of Resident) published on 4 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Ruthven Towers on the 25th of April, she really loved it, she loved all the staff, as they are very friendly and give her the care she needs and looks after her well.

Reply from David Kerr, Communications Team at Ruthven Towers Care Home

Thank you so much for taking the time to submit this great review. It's lovely to know how happy your mum is at Ruthven Towers and that she's settled in so well. It's also nice to hear how highly you both think of the team's hard work in every aspect of her care. They will be delighted to see this.

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Review from K D (Niece of Resident) published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My auntie's experience in staying at Balhousie Ruthven Towers Care Home is not good. She has no problems with the staff, they are friendly and always very busy. The food is not good, as by the time it gets down to her room it's either warm or cold. There's no taste to the food as it's all been frozen,
nothing cooked from fresh. My brother can come down from buying fish and chips, parking car, waiting to be let in, signing in then walking down to the bottom floor and to room and the fish and chips are still hot. My aunty likes her food piping hot. She has only met the manager once if met her, the manager should be visiting residents weekly.

Reply from Anna Gunn, Communications Team at Ruthven Towers Care Home

Thank you very much for taking the time to add a review. We always welcome feedback and really appreciate you reaching out with your concerns. It is so lovely to hear how friendly you find the staff at Ruthven Towers. We are also sorry to hear that you have been disappointed with certain aspects of the home. We understand that the chef has met with your auntie to discuss the menu and he attends the residents monthly meeting to address any concerns. Also, the Home Manager has met with your auntie individually as well as at the monthly residents meetings. If you would like to talk with the Home Manager about any of your concerns, she is more than happy to meet with you.

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Review from S A (Daughter of Resident) published on 19 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I needed a week of respite care for my mother. I phoned Balhousie Ruthven Towers and spoke to the manager who could not have been nicer. She accommodated Mum warmly and sympathetically, making my stress disappear.
Mum had a beautiful room and was well looked after by caring staff. My don't concern
was the arrival of another patient who frequently entered Mum's room. This was mentioned on day 1 but unfortunately happened throughout her week's stay.

Reply from Melanie Brockway, Brand & Communications Manager at Ruthven Towers Care Home

Thank you so much for writing your review around your mum's respite stay. We're so glad your worries about the stay were quickly dispelled, and she received the good care and attention you, and we, would expect. We have noted your concern regarding another resident, and have passed this on to the home and Operations team to look into. Again, thank you, we'll be sure to pass on your kind words to our hardworking staff.

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Review from H L (Resident) published on 9 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

1. The noise from the buzzer monitoring system that is in the corridor is too loud and can ring relentlessly. I have classed this under 'room' for rating.
2. Despite spending my own time trying to improve things including looking through menus and writing suggestions, the food in the main is very
poor. There should be something that I want to eat and finish 7 days a week.
3. Some staff have good hand/glove hygiene, others don't.
4. Incorrect information has been recorded about me on a system.
5. It is an ordeal having a shower.
6. The serving utensil fell onto the floor from the heated trolley. A kitchen porter put it back onto the trolley to be used to serve food. That is not hygienic.
7. The room is called a suite. The worktops are too high for someone who is seated. I couldn't pour water from the kettle because of this. The shower room leaves a lot to be desired, I wouldn't want to linger in there.
8. Younger carers want to put bedding that is to be used on the floor until I tell them not to.

Reply from Anna Gunn, Communications Team at Ruthven Towers Care Home

Thank you very much for taking the time to add a review. All feedback is so important to us and we are sorry to hear that you have been disappointed with certain aspects of the home. We understand that you have been involved in devising menus with the Ruthven Towers’ chef to give you more menu options to choose from. Also, the Home Manager has met with you to discuss and help with any other concerns you have. If you would like to talk with the Home Manager further about any concerns, she is more than happy to meet with you.

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Review from A W (Wife of Resident) published on 7 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My first impression was that this was a pleasant place to be. The residents were happy, and the staff were cheerful.
I worried that my husband would be in a room on his own most of the time, but this is not the case, and he has options of a TV lounge or a smaller, quieter place.
Despite Alzheimer's
and a stroke, he knows the staff and always seems happy when I visit. One thing he does enjoy is the food, and this is excellent.

Reply from Anna Gunn, Communications Team at Ruthven Towers Care Home

Thank you very much for taking the time to write a review. It's lovely to hear that your husband has got to know the staff and is happy when you visit. We will be sure to pass on your comments to the hardworking team at Ruthven Towers.

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Review from John E (Son of Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Ruthven Towers for a very short period (ten days). In this time, she was cared for in an exemplary manner by all the staff she came into contact with. Apart from excellent personal care, they engaged with her in a most caring and empathetic way. Nothing was too much trouble for them
and she took to all of the staff right away. Unfortunately, she deteriorated very quickly and the nursing, and palliative care she received was second to none. In her time there it was a great comfort to all of us that she was so well cared for until the end of her life. Apart from looking after my mum, their care extended to our family and we are very grateful for that.

Reply from Anna Gunn, Communications Team at Ruthven Towers Care Home

Thank you very much for taking the time to write a review at such a difficult time. We are so pleased to hear how caring and empathetic the team at Ruthven Towers were with your mother and your family in her final days, and how this brought great comfort to you all. We will be sure to pass on your lovely comments to the hardworking staff there who will so appreciate your kind words. Thank you again.

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Review from James P (Son of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my mother, well looked after.
Room and home are clean and safe. Activities to keep my mother engaged. On-hand medical support for my mother.
Mother enjoys the food and meals provided.

Reply from Anna Gunn, Communications Team at Ruthven Towers Care Home

Thank you for your kind review. It's lovely to hear about the excellent care that your mother has received at Ruthven Towers. Also, how much she enjoys the various activities. We'll be sure to pass on your words to the hardworking staff.

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Review from E R (Husband of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Unfortunately over the last month, my wife has been mostly confined to bed however the care and staff attention have been most comforting.

Reply from Anna Gunn, Communications Team at Ruthven Towers Care Home

Thank you for taking the time to write a review. We are very sorry to hear that your wife has not been well. It’s lovely to hear how comforting the care and support from our staff has been to you and your wife. We will be sure to pass on your kind comments to our hardworking team at Ruthven Towers.

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Review from Charlie G (Nephew of Resident) published on 20 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are pleasant, courteous and take time with all the residents to ensure their stay is as comfortable as possible. Ev-suite rooms are spacious in a large, country house set in the Perthshire town of Auchterarder. Regular activities, meal breaks and tea and cake allow individuals to interact and
maintain contact and stimulate senses and keep residents involved and content.

Reply from Anna Gunn, Communications Team at Ruthven Towers Care Home

Thank you for taking the time to submit a review. It's so lovely to hear how pleasant and courteous you find the staff when caring for the residents. We will be sure to pass on your kind comments to the team. Thank you again.

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Review from R S (Son of Resident) published on 4 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have seen that my mother is being well looked after by the staff also they encourage her to participate in all the activities.

Reply from Jamie Hall, Brand and Communications Executive at Ruthven Towers Care Home

Thank you very much for your lovely review. We are so glad to hear you're happy with the care your mother is receiving at Ruthven Towers. We'll pass on your kind words to the hard-working team, who will be so glad to read them. Thanks again!

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Review from Nigel G (Son of Resident) published on 3 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We were delighted to get my mother out of the hospital and into local care that could cope with and improve her physical and mental condition. My mother has improved significantly in all aspects since she came to Ruthven Towers. Some small problems/issues - but overall good.

Reply from Melanie Brockway, Brand & Communications Executive at Ruthven Towers Care Home

Thank you for taking the time to write a review for our Ruthven Towers Team. It is especially good to hear how much your mother has improved since joining the home. We'll be sure to pass this on to our staff. Thank you once again.

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Review from David C (Son of Resident) published on 15 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care home with high standards, in a very nice building setting. The staff are extremely professional whilst being super friendly. If I have one comment it would be that quite painful escalating fees could probably see investment in additional staff… shared pain between provider and paying
family as it were. Overall, very happy with mum’s total care. A recommended care home indeed.

Reply from Gillian Drummond, Brand and Communications Manager at Ruthven Towers Care Home

Thank you for your lovely review of Ruthven Towers. We feed back all comments to senior management so will certainly share this with them.

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Review from Anne M (Daughter of Resident) published on 21 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been living in Balhousie Ruthven Towers Care Home now for a year. My sister and I came to realise that mum required professional care last May, after being diagnosed with vascular dementia at the age of 86. We chose Ruthven Towers in Auchterarder primarily for its location and on a recommendation.
We have, without a doubt, made the right choice! Mum has been receiving excellent care and personal attention throughout a most difficult year. The staff have all been superb in dealing with unprecedented challenges and I can't thank them enough for everything they do for my mum and the other residents. Weekly window and outside visits were both emotional and stressful, how wonderful it is to visit mum in her lovely room and enjoy a coffee together!

Reply from Gillian Drummond, Brand and Communications Manager at Ruthven Towers Care Home

Thank you so much - we're so happy to hear that Ruthven Towers has been a good choice for your mum and you and your sister.

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Review from Laura T (Daughter of Resident) published on 21 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a very difficult year for all care home residents, staff and relatives I would like to praise the manager and her wonderful team at Balhousie Ruthven Towers Care Home. Mum has been in Ruthven Towers for just over a year and I am very happy with the care and love she receives on a daily basis
from all the staff. We have experienced outdoor visits, window visits, designated area visits and now the luxury of being able to visit mum in her own room. The staff have accommodated many of our requests in various ways to communicate with mum during lockdown. The deputy manager has been amazing and shows a depth of care and empathy that is so fulfilling and heartfelt.
Mum is always immaculate in her appearance and her accommodation is spotless. I wish I could name all the staff individually and thank them for their excellent care and attention. The activities coordinators do a great job too.
All Covid guidelines are adhered to in line with the Scottish government.

Reply from Gillian Drummond, Brand and Communications Manager at Ruthven Towers Care Home

Thank you so much for this lovely review, and for taking the time to write it. It will be a great boost to our hardworking team at Ruthven Towers.

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Review from Laura G (Daughter of Resident) published on 12 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s been hard not seeing my father, but we talk regularly on the phone as well as having “window” visits, and his main concern is us on the “outside”. This wouldn’t be the case if he didn’t feel safe and happy at Ruthven towers. He absolutely adores many of the staff, who all find time for a wee blether,
and he’s not slow to remind us of how lovely they all are. I very much get the feeling that the no one aim at Ruthven Towers has been not only to keep the residents safe and well, but to keep them happy too, and that has been a great comfort to us. Well done all.

Reply from Gillian Drummond, Brand and Communications Manager at Ruthven Towers Care Home

Thank you so much for your kind words, which we will be sure to pass on to the team at Ruthven Towers.

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Review from Judith T (Daughter of Resident) published on 12 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Ruthven Towers three years ago. She has Alzheimer’s. She has been very happy here, and I am very happy with her care. During the Covid epidemic, Mum has been kept safe and well, and the staff have been kind and sensitive to both her needs and mine. They have kept us in touch with
regular photos and news, helping us find the best way to have contact. It is a comfortable, happy, family home with lots of fun and entertainment, as well as all the care you would want.

Reply from Gillian Drummond, Brand and Communications Manager at Ruthven Towers Care Home

Thank you for your lovely review of Ruthven Towers. It's always a great boost to our teams to hear how happy residents and their relatives are with their care.

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Review from Eileen P (Daughter of Resident) published on 27 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident of Ruthven Towers in 2016. As a family, we hoped that we had made the right choice of nursing home care for her and we were worried about what the future held for mum. From that day two years ago mum, has only been treated with kindness and compassion by all the staff, whether
it's the care staff taking time for a chat and laugh with her or the nursing staff tending to her medical needs. From the manager down, we know we can discuss any problems/queries we may have regarding mum and it is so reassuring to know the door is always open!
It is lovely to see mum joining in the various activities the home has and I enjoy being able to take part in some with her so still making memories together.
Ruthven Towers has a real family environment, friendly and always welcoming!
We as a family, definitely know that we made the right choice for mum two years ago.

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Current Review Score: 8.9 (8.927)

Overview of Review Score

The Review Score of 8.9 (8.927) out of 10 for Ruthven Towers Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.162 for Ruthven Towers Care Home is calculated as follows: ( (71 Excellents x 5) + (40 Goods x 4) + (18 Satisfactorys x 3) + (9 Poors x 2) + (4 Very Poors x 1) ) ÷ 142 Ratings = 4.162

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.765 Points relating to the number of positive Reviews for Ruthven Towers Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 9 Positive Reviews ÷ 10.4 = 0.865

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 10 Mar 2025

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Good

(4)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (4)

Meet the Team (1)

Judith

Judith Meaden

Job Title: Home Manager

Joined: 2024

Judith joins us with over 20 years’ experience, as a qualified registered nurse and health and social care manager, working in and leading busy care homes. She has expertise in direct patient care, including assessments, care plans and care plan and medication auditing. Judith is a champion of developing and strengthening community links as well as a high standard of person-centred care and procedural policy.

Frequently Asked Questions about Ruthven Towers Care Home

What types of Care is Ruthven Towers Care Home registered for?

Older Person Care, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ruthven Towers Care Home have?

There are 52 Single Rooms.

What are the Facilities & Services at Ruthven Towers Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ruthven Towers Care Home to the centre of Auchterarder?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ruthven Towers Care Home to verify any information. View our terms and conditions. Ruthven Towers Care Home has an Enhanced Service - more info.