Willowbank Care Home

He was looked after extremely well. Looked after and cared for at all times by attentive staff. He was treated with respect and as an individual. Thank you.

My mother lived in Willowbank for six years. I am so pleased that we chose Willowbank for her. Her room was very comfortable and well-maintained. Her food was excellent. Most of all, all the staff were always kind and attentive and understanding. We came to think of them as members of our family. Many sincere thanks.

Excellent care home, friendly & professional staff who show compassion & care to all the residents. Great atmosphere, excellent activity schedule which residents clearly love. Food is excellent and the whole place is immaculate. I would highly recommend Willowbank to anyone needing full time for their loved one.

My father was admitted into Willowbank Care Home, Carnoustie-Angus for a short stay due to an injury at home. I can not praise the staff any higher as they did an impeccable job looking after my father.

Thanks to all staff.

Staff is first class. Food is good. Care is first class. Carers are very friendly.

Both parents were residents until Mum passed away in Jan. She was treated with so much care and dignity until she passed away. Dad still resident and so well cared for and staff always welcoming to family members when visiting. Cannot fault Willowbank and staff in any way.

Took Mother-in-law out of hospital and home with me unfortunately could not walk. Went into respite. They were fantastic got her to walk with a zimmer encouraging her all the time. Staff were great very friendly and caring. Cheery every time we were in which was almost every day. Food good. Entertainment girls were really fun she liked that but. If she ever needs to go permanently would not hesitate she so well looked after. All staff great.

When we arrive unannounced, staff have been attentive and answered any questions. Home and rooms are always clean. Staff are informative. Residents always look clean and well cared for.

Fabulous care home. The staff went far and above to welcome not just my stepfather but myself and my children. Could not recommend enough. Nothing was too much of an effort whether kitchen staff, care staff or cleaning staff. The manager was welcoming as was the rest of the staff, who I will hold dearly in my heart. Special mention to one particular member of staff who is the sweetest of girls and to another for entertainment skills. Sorry not to see the staff now but will make a point of remaining in contact.

Thank you!

My mum has been looked after by the lovely folks at Willowbank Carnoustie for the last 3 years without fault. I could not ask for a better level of care from such a caring and professional team. Nothing is too much for them. I work abroad, so cannot visit as often as I want. I can always rely on the care and compassion of everyone there. Always sure she is in safe caring hands. Even with her conditions the team engage and look after her so well. Never a worry and I know she is safe and sound. Taken out to many activities and looked after so well.

Balhousie Willowbank Care Home have been incredibly supportive since my aunt was admitted at the start of the year. They've done everything possible to make the transition smooth, not only for her but also for us, her family. The team of carers ensure she is content and cared for 24-hours a day which is a weight off our minds, knowing she'll be okay. The communication has been excellent and knowing I can call and ask anything has been fantastic. The activities and birthday parties are not only keeping my aunt entertained but are also keeping her mind active and I've noticed a massive difference in her cognitive emotion since she has arrived. A wonderful home staffed by a wonderful team.

I appreciate the kind and caring attention of myself in the home and to residents by the staff.

My gran has settled well and is looked after with great kindness.

Willowbank has done nothing but treat my Nana with great care and a friendly approach. They always made sure she was happy and content to be there. She enjoyed all the entertainment provided and the food when I would come to visit she would always say how nice of a place it was. The manager was always making sure to stay in touch and make my Nana feel as comfortable as possible. Would recommend it to anyone!

My gran is a resident at Willowbank and the care has been excellent. She is very comfortable and settled. The staff do a great job looking after my gran. Management always willing to talk and help if I have a query.

I have been very pleased with the quality of care that my mother has received from the staff in general. Mum has always felt that she is being shown kindness by all. The admin staff have always been very speedy in informing me of any problems that have arisen re Mum's health. Willowbank staff have been very helpful to all the family over visitation during the ongoing covid 19 pandemic period. Having kept a weather eye on the news it has become very clear that Balhousie Care Home, in general, have been extremely careful in their handling of the various homes; this has given us all a large measure of assurance. In short, I believe the entire staff at Willowbank have done extremely well by their residents over this very difficult period.

It was so good of the carer to go this extra mile. Well done Willowbank.

The staff are all really friendly, helpful and efficient. There is a really nice atmosphere in the home and it is always nice and clean. A relaxing place to be.