Antiquary Care Home

Based on my interaction with Sarah of Antiquary House - by telephone, in person at my boyfriends home and also in the care home - I have been wholly impressed with the transparency.proactiveness/quick communication/sincerety which comes across from the manager. Importantly, this is demonstrated in the interactions which I have seen with staff to residents and in the direct case of my boyfriend. What is hugely important is the appearance of staff & the manager to deal with my boyfriend's diagnosis of Huntington's disease (of 14 years now) as well as the engagement with the HD advisor who is also visible in communication with Antiquary House.

Antiquary is very welcoming. Both staff and management are exceptional I know my husband is safe and being well cared for.

My brother and I visited 15 nursing homes in the Dundee, Abroath area. My mother broke both of her knees and will not walk again. We needed some place that would look after her 24/7. The manager is first class. Mum moved into Antiquary Care Home mid May and has settled in well due to the care given, nice room, good food, friendly atmosphere. The care home is spotlessly clean and staff are first class. My brother and I are so happy that our choice of home has lived up to expectations for my 93 year old mother.

Staff have been very welcoming and supportive to both my dad and I.

I found it very easy to use. Hopefully, my opinions will help in some ways. I feel very strongly that the manager has a very hard job and she is trying very hard to run a good nursing home.

On the second visit, staff in the lounge were not friendly, and the residents' teeth were visibly stained. I put them into the denture cleaner in the box on the wash basin. When we picked him up after two weeks' respite, he smelled of urine, although he was not wet. Most of his clothes in bags smelled of urine. His teeth were covered in plaque, and noticed the denture cleaner box only had 2-3 tablets used. Dentures need to be soaked overnight in the cleaner to be properly cleaned.

Sandra W

The very first day my dad moved into antiquary there was problems, from not getting dressed properly to not getting personal care .when questioned there response was he refused.one point his eyes was that crusty he couldn't even open then ,I complained to the manager ,who then replied saying. Sorry the staff missed your dad's eyes .in my opinion that's neglect! Numerous times went to visit he was left to feed himself .there was more food on himself and the floor ,it was hard to see how much he actually did eat .and he was left to sit on dirty food soiled clothes .he was in there 8 weeks ,since then he has moved into another home .which he gets shower's and shaved every day ,no problem atall .my dad has dementia and a high up member of staff said he reminds me of her 5 month old grandson isnt wot I want to hear .not very professional. I have since sent an email to the manager who i am still waiting to hear back from to see if any action was taken .which again not very professional.

A friendly atmosphere. Staff in all dept's approachable and helpful. Most of whom go above and beyond requirements of their job even although I feel more staff would help workload.

Antiquary Care Home has improved significantly since 2023. My wife now has quality care/support and treated with dignity. My wife is much happier now. The management and staff are all very caring and professional. My wife has a very good care plan which is adhered to and reviewed on a regular basis. The nursing staff are all very good and fully aware of my wife's illness and required care.

Mum moved here in August 2024, my Dad was also a resident here previously so we already knew that the care offered was excellent. It took mum a wee while to settle down and staff have been wonderful. Nothing is a problem and they are very attentive to both Mum and myself & my sisters should we need help with anything. . They are very friendly & approachable. There is a range of activities available to mum should she want to participate. I believe the food is very good and I know mum enjoys the home-bakes! Mums room is very nice and always very clean and tidy.

My sister recently moved to a bigger and brighter room which has had an immediate impact on day to day mood. The activities have improved massively, involving all the service users regardless of ability/disability, it's great to see the photographs of my sister being happy and smiling. Some of the service users are so friendly and enjoy a wee chat, which I am more than happy to do. Overall I am very happy, knowing my sister is being cared for well, well done to the new management and all the team.

Antiquary became part of my life from September 2017 when my dad moved into Westway. The staff became part of the family, providing first-class care to my dad. Despite his decline with dementia, my dad was the happiest I had seen him in many years. This was due to the commitment and care of the staff. During that time, all the staff were extremely welcoming to my mother - inviting her to stay for meals, and participate in the games, or social events when she visited my dad. My mother's transition to moving into Antiquary in June 2018, went smoothly due to the care home feeling like a second home to her. My dad passed in August 2019, compassionately cared for by Antiquary staff. During the Covid years, the staff went above and beyond their remits, keeping residents entertained. I have witnessed many changes over those years, some good, some not so good, due to changes in management. Overall, my opinion of Antiquary is positive, with my mother continuing to receive first-class care.

One last thing, the care home provided Mum with an Alexa. This allows us to provide Mum with music she enjoys through Spotify. It is a small thing but music is perhaps the only thing left for Mum to enjoy.

Rooms are really big and clean.

My husband has been in Antiquary for three and half years. In that time he has been well looked after. Everyone no matter which unit, kitchen, cleaners, laundry and especially the carers all say hello to him by name and not just him they know the residents and their likes and dislikes. The food is good so are the activities etc.. The new manager has turned the place round as well.

In the latter stages of Mum's life and end-of-life care that was delivered with such genuine care, compassion and dignity. We were always kept updated and we really can't thank all of the staff enough for making her last few years as caring and comfortable as they were. We would highly recommend Antiquary for your loved ones.

I was made to feel very welcome when I visited the care home. All my questions were answered and I felt at ease. I was reassured when the Home Care Manager was a psychiatric nurse. It smelt nice in the home care had been made, to make the entrance hall inviting. I wasn't rushed during my visit. I was impressed that all the staff were very smiley-genuine smiles.

Good place to be.

My mum loved this place where she made new friends. Always said how good everyone was and staff go above and beyond in care. I couldn't ask for more. Gave my mum another lease of life and treated her with dignity right up to the end. My thanks to all that work here.