Antiquary Care Home

Westway, Arbroath DD11 2BW
Review Us
8.9 34 Reviews
  • Antiquary Care Home, Arbroath
Antiquary Care Home is situated in the coastal town of Arbroath, home to the famous delicacy “Arbroath Smokie”. During the summer, the town holds an annual two-day fish festival and each year a pageant is held to re-enact the Scottish Declaration of Independence.

Antiquary is a purpose-built home and provides a modern, light and airy environment for residents. The focus is on delivering high-quality care to residents with safety, respect and comfort.

The home offers 58 single occupancy rooms and two self-contained flats. Each room is elegantly furnished with a large, stylish and private en-suite bathroom. This also includes two dementia-friendly units offering 20 specially equipped and furnished rooms. Many rooms enjoy outlooks over the gardens.

You can keep up to date with all the home's activities by viewing the BCG Facebook account.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1629
  • Self-Funded Nursing Care: from £1629
  • RESPITE Self-Funded Residential Care: from £1629
  • RESPITE Self-Funded Nursing Care: from £1629

This fee is for guidance and based on a standard room. Room prices can vary depending on where the room is located within the Home.
Your weekly fee will be confirmed after a pre-admission assessment. This helps us to get to know you and fully understand your individual care needs, so we can be certain we’re providing all the care you need.


Please get in touch.
We’d love to chat over your specific needs and show you around. Feel free to give us a call or email us.
We’re here to answer your questions and help you find the best care for you.

These prices are only a guideline, please contact Antiquary Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Sarah Donley (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (58)
  • Single Rooms with Ensuite Wet Room (3)

Antiquary Care Home Reviews (34)

8.9

Antiquary Care Home has a Review Score of 8.9 (8.855) out of 10, based on 10 reviews in the last 2 years.
Over all time Antiquary Care Home has 34 reviews.

Overall Experience
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Date Published
  • 34
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Reviewer Connection to Antiquary Care Home
  • 12
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Total of 34, showing 1-20
Review from Moira B (Daughter of Resident) published on 1 July 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
The very first day my dad moved into antiquary there was problems, from not getting dressed properly to not getting personal care .when questioned there response was he refused.one point his eyes was that crusty he couldn't even open then ,I complained to the manager ,who then replied saying. Sorry
the staff missed your dad's eyes .in my opinion that's neglect! Numerous times went to visit he was left to feed himself .there was more food on himself and the floor ,it was hard to see how much he actually did eat .and he was left to sit on dirty food soiled clothes .he was in there 8 weeks ,since then he has moved into another home .which he gets shower's and shaved every day ,no problem atall .my dad has dementia and a high up member of staff said he reminds me of her 5 month old grandson isnt wot I want to hear .not very professional. I have since sent an email to the manager who i am still waiting to hear back from to see if any action was taken .which again not very professional.
Reply from David Kerr, Communications Team at Antiquary Care Home

Thank you for taking the time to submit a review. Your feedback is very important to us. We were aware of the issues you have outlined and tackled them quickly at the time they were brought to attention, as we take all information received from residents and their loved ones seriously. We understand, the issues you have raised were addressed both over email and in a face to face meeting. Although an initial preassessment of your father was carried out by the manager, we were initially unaware of his increased needs upon being admitted to the home. As a result, the team would have to nurse him in the dementia unit during the day, then he would sleep in the nursing unit by night. The team did all they could to accommodate, but we are saddened to hear we didn't meet your expectations.

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Review from V D (Wife of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A friendly atmosphere. Staff in all dept's approachable and helpful. Most of whom go above and beyond requirements of their job even although I feel more staff would help workload.
Reply from David Kerr, Communications Team at Antiquary Care Home

Thank you for taking the time to appraise Antiquary. There's some great feedback here for the team to appreciate. The safety and security of every resident is of paramount importance, which you hopefully see in your visits to the home. If you have any specific concerns on this in the future, please don't hesitate to raise them with our manager. Thanks again for your kind words.

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Review from Gavin B (Husband of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Antiquary Care Home has improved significantly since 2023. My wife now has quality care/support and treated with dignity. My wife is much happier now. The management and staff are all very caring and professional. My wife has a very good care plan which is adhered to and reviewed on a regular basis.
The nursing staff are all very good and fully aware of my wife's illness and required care.
Reply from David Kerr, Communications Team at Antiquary Care Home

Thank you for taking the time to write this great review of Antiquary. It's lovely to hear how happy your wife is there and that you see all the efforts of our hardworking team. They will be delighted to see your feedback.

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Review from Pat M (Wife of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first day my husband moved into Antiquary House Care Home the staff made us both feel very welcome and since I have been coming in on a regular basis and my husband is settling. I am getting to know the carers and nursing staff. I have also spoken to the manager who is very helpful which makes
this awful time more bearable for myself. All I want is for my husband to be kept clean, fed and safe. The room is very airy and kept clean.
Reply from Melanie Brockway, Brand & Communications Manager at Antiquary Care Home

Thank you for taking the time to write this lovely review for our Antiquary team. We know how painful a transition to a new home can be, so it's really means a lot for the staff to hear their care and support is making the difference for their residents, and their residents' families. We'll make sure to pass your kind words on. Thank you once again

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Review from Jude C (Daughter of Resident) published on 28 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved here in August 2024, my Dad was also a resident here previously so we already knew that the care offered was excellent. It took mum a wee while to settle down and staff have been wonderful. Nothing is a problem and they are very attentive to both Mum and myself & my sisters should we need
help with anything. . They are very friendly & approachable. There is a range of activities available to mum should she want to participate. I believe the food is very good and I know mum enjoys the home-bakes! Mums room is very nice and always very clean and tidy.
Reply from David Kerr, Communications Team at Antiquary Care Home

Thank you for taking the time to write this wonderful endorsement for Antiquary. It's good to know you find the hardworking team so approachable and attentive to all your needs. They'll be really pleased with your feedback. Thanks again.

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Review from Scott B (Brother of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been a service user arriving at Antiquary in November 2023 as her original service accommodation was damaged in the floods. We originally had some doubts about my sister being there. However, after raising our concerns, we plan in regular meetings with the management and care/nursing staff,
enabling us to iron out any issues we had.
All the staff are brilliant with my sister, regardless of which department they work in, they all take the time to speak with sister.
My sister recently moved to a bigger and brighter room which has had an immediate impact on day to day mood. The activities have improved massively, involving all the service users regardless of ability/disability, it's great to see the photographs of my sister being happy and smiling. Some of the service users are so friendly and enjoy a wee chat, which I am more than happy to do. Overall I am very happy, knowing my sister is being cared for well, well done to the new management and all the team.
Reply from David Kerr, Communications Team at Antiquary Care Home

Thank you very much for this fantastic review of Antiquary. It's heartening to hear how happy you are with the level of communication you have with the home to resolve any issues, the care your sister receives and that she's enjoying her new environment overall. The team do their absolute best and will be delighted to hear your high praise.

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Review from Jill G (Daughter of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Antiquary became part of my life from September 2017 when my dad moved into Westway. The staff became part of the family, providing first-class care to my dad. Despite his decline with dementia, my dad was the happiest I had seen him in many years. This was due to the commitment and care of the staff.
During that time, all the staff were extremely welcoming to my mother - inviting her to stay for meals, and participate in the games, or social events when she visited my dad. My mother's transition to moving into Antiquary in June 2018, went smoothly due to the care home feeling like a second home to her. My dad passed in August 2019, compassionately cared for by Antiquary staff. During the Covid years, the staff went above and beyond their remits, keeping residents entertained. I have witnessed many changes over those years, some good, some not so good, due to changes in management. Overall, my opinion of Antiquary is positive, with my mother continuing to receive first-class care.
Reply from David Kerr, Communications Team at Antiquary Care Home

Thank you kindly for posting this excellent, thorough review of Antiquary care home. It's lovely to hear how much comfort both you and your parents have found in the home, the wraparound care and commitment of the whole team. They will be delighted with your comments.

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Review from R B (Son of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Antiquary for several years now suffering from Dementia. She is bed bound. Even though we live close to the care home and visit regularly the nursing staff still phone me regularly with updates on Mum's well being. They monitor and are willing to share key details of Mum's health
with us when requested. They have a good relationships with the local GP, Mental Health Team, Dentist and other services to make sure all aspects of care are dealt with in the best possible way.
The carers are amazing and bring a smile to Mum's face when they are with her. Mum needs care for every aspect of her life now including feeding and drinking and everything I have seen says this is done with compassion and dignity.
One last thing, the care home provided Mum with an Alexa. This allows us to provide Mum with music she enjoys through Spotify. It is a small thing but music is perhaps the only thing left for Mum to enjoy.
Reply from David Kerr, Communications Team at Antiquary Care Home

Thank you for sending in this lovely review. It's great to hear how visible every aspect of your mother's care is and that communications are excellent, to give you peace of mind. The team will take heart from your words. Thank you again.

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Review from Jill D (Next of Kin) published on 27 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum went in for respite care at short notice. All the staff at the care home are friendly and helpful and seem to know all the people staying there and their relatives by name. Mum says the meals are very good, and there is always drinks and snack available.
Rooms are really big and clean.
Reply from David Kerr, Communications Team at Antiquary Care Home

Thank you for sending in this great review of Antiquary. It's nice to hear how well your mum's respite stay went, that she enjoyed the environment and you appreciated the team's efforts. They will be really pleased to hear your comments.

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Review from Elaine J (Wife of Resident) published on 19 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in Antiquary for three and half years. In that time he has been well looked after. Everyone no matter which unit, kitchen, cleaners, laundry and especially the carers all say hello to him by name and not just him they know the residents and their likes and dislikes. The food is good
so are the activities etc.. The new manager has turned the place round as well.
Reply from David Kerr, Communications Team at Antiquary Care Home

Thank you so much for such a fantastic review. It's lovely to hear all your warm compliments and your appreciation that the whole team take their duty of care for your husband very seriously. They will all be delighted with this feedback.

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Review from Keith S (Son of Resident) published on 2 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved Mum to the EMI Unit in August 2020 and she resided there until her passing in January 2023. She absolutely thrived there. We had to move Mum to Antiquary due to her prior care home was no longer viable as stated Mum absolutely thrived very quickly at Antiquary. She was happy and the staff were
brilliant with her and us as a family. The support from the activities coordinator, the food and third-party care such as dental, hairdressers and opticians was excellent. Communication with the family was excellent.
Mum declined due to her condition and the staff adapted to continue delivering excellent care nothing was a problem.
In the latter stages of Mum's life and end-of-life care that was delivered with such genuine care, compassion and dignity. We were always kept updated and we really can't thank all of the staff enough for making her last few years as caring and comfortable as they were. We would highly recommend Antiquary for your loved ones.
Reply from Jamie Hall, Brand and Communications Executive at Antiquary Care Home

Thank you so much for your lovely review. We're glad you feel your mum was so well cared for and that she was happy at Antiquary. We will be sure to pass on your kind words to our hard-working staff. Thanks again.

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Review from Ruth H (Wife of Resident) published on 15 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was made to feel very welcome when I visited the care home. All my questions were answered and I felt at ease. I was reassured when the Home Care Manager was a psychiatric nurse. It smelt nice in the home care had been made, to make the entrance hall inviting. I wasn't rushed during my visit. I was
impressed that all the staff were very smiley-genuine smiles.
Reply from Melanie Brockway, Brand & Communications Executive at Antiquary Care Home

Thank you so much for your review. It makes all the difference to our hardworking staff to hear their care has made the difference to our residents' visitors. We'll be sure to pass your comments on. Thank you once again.

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Review from W G (Nephew of Resident) published on 2 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Looking after my uncle.
Really nice accommodation and staff well mannered and pleasant.
Meals good and plenty of food.
Good place to be.
Reply from Melanie Brockway, Brand & Communications Executive at Antiquary Care Home

Thank you for taking the time to write a review for us. It means the world for our hardworking staff to know everything is as it should be for their residents. Thank you.

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Review from Steve K (Son of Resident) published on 1 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum loved this place where she made new friends. Always said how good everyone was and staff go above and beyond in care. I couldn't ask for more. Gave my mum another lease of life and treated her with dignity right up to the end. My thanks to all that work here.
Reply from Melanie Brockway, Brand & Communications Executive at Antiquary Care Home

Thank you so much for taking the time to write such a lovely review. It means the world to our staff to know how happy and cared for your mum felt, and that you saw a new lease of life for her. We'll be sure to pass your words on. Thank you once again.

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Review from Gordon A (Resident) assisted by family/friend published on 31 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Went ok.
Reply from Melanie Brockway, Brand & Communications Executive at Antiquary Care Home

Thank you for your review and for all the many five-star ratings. We appreciate you taking the time to let us know about your experience and will pass these scores on to our hardworking staff.

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Review from J D (Friend of Resident) published on 10 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Had an absolutely amazing experience visiting my friend (for the first time since she moved here) yesterday. The staff are all wonderful and genuinely caring. Service users' needs are everyone's main priority. Beautiful home and very high standard of cleanliness. Every member of staff is very professional.
Reply from Melanie Brockway, Brand & Communications Executive at Antiquary Care Home

Thank you so much for taking the time to write your lovely review. It means so much to us and our staff to know their hard work is noticed and recognised. To hear you had an amazing experience just makes our day. Thank you once again.

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Review from Lynne O (Daughter of Resident) published on 10 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a frightening 6-weeks it has been, but made better with the support of the amazing staff at Antiquary who have been patient with my dad (who now lives in the home), and so supportive of my mum - who now lives alone. When my dad first relocated to the care home, it was frightening for us all, but
the staff took us all under their wing and walked us through every step of the process.
There have been a few stumbling blocks but I would encourage everyone to ask questions if you have any queries. The one issue I had was, that my dad has dementia and was telling me things he "believed" was not happening, when in fact they were. Communication with staff and management is so very important to keep things straight. Thank you all so much for changing our lives for the better.
Reply from Melanie Brockway, Brand & Communications Executive at Antiquary Care Home

Thank you so much for taking the time to write your review, especially with the naturally worrying time you have had as your dad joined Balhousie Antiquary. We're so pleased to know, that not only your dad, but you and your family, have been thoroughly supported and cared for as expected. We will pass on your thanks to the team.

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Review from James V (Son of Resident) published on 7 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
No problems at all with the home, the facilities, and especially the staff. The Standard of care is excellent, and the general atmosphere is happy and upbeat (unlike one or two other homes that I have had connections within the recent past)... keep up the good work.
Reply from Gillian Drummond, Brand and Communications Manager at Antiquary Care Home

Thank you for giving us this lovely review, which will be a lovely boost to our hardworking staff at Antiquary.

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Review from Dorothy C (Daughter of Resident) published on 7 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our overall experience with Antiquary Care Home has been very positive. Dad has been there for nearly 2-years, he entered the home during Covid, and we have been very grateful for the care that has been given to him. Nothing ever is a bother to the manager and her staff. Dad has been happy, comfortable
and well-fed!
Reply from Gillian Drummond, Brand and Communications Manager at Antiquary Care Home

Thank you for this, and we're happy to hear that your Dad is happy at Antiquary. We'll be sure to pass this on to our hardworking staff.

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Review from L V (Daughter-in-law of Resident) published on 7 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Has been a very positive move from another care home. The staff are very friendly and do a lot to make the resident's days cheerful and packed with lots of activities. Lots of pictures on their web page most days.
Reply from Gillian Drummond, Brand and Communications Manager at Antiquary Care Home

We're so glad this move went well for your mother-in-law. Thank you for your kind words.

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Current Review Score: 8.9 (8.855)

Overview of Review Score

The Review Score of 8.9 (8.855) out of 10 for Antiquary Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.179 for Antiquary Care Home is calculated as follows: ( (58 Excellents x 5) + (40 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (8 Very Poors x 1) ) ÷ 117 Ratings = 4.179
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.676 Points relating to the number of positive Reviews for Antiquary Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6. 9 Positive Reviews ÷ 11.6 = 0.776
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 23 Jun 2025
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Very good (5)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Sarah

Sarah Donley

Job Title: Home Manager Joined: 2024

Sarah is an NMC Registered Nurse and experienced Home Manager with a wealth of experience providing care for older people. She has worked as a Staff Nurse both in Care Homes and within the NHS before progressing to Clinical Lead Nurse, Deputy Home Manager and Home Manager.

Frequently Asked Questions about Antiquary Care Home

What types of Care is Antiquary Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Antiquary Care Home have?

There are 58 Single Rooms.

What are the Facilities & Services at Antiquary Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Antiquary Care Home to the centre of Arbroath?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Antiquary Care Home to verify any information. View our terms and conditions. Antiquary Care Home has an Enhanced Service - more info.