Antiquary Care Home

Westway, Arbroath DD11 2BW
Review Us
8.9 34 Reviews
  • Antiquary Care Home, Arbroath
Antiquary Care Home is situated in the coastal town of Arbroath, home to the famous delicacy “Arbroath Smokie”. During the summer, the town holds an annual two-day fish festival and each year a pageant is held to re-enact the Scottish Declaration of Independence.

Antiquary is a purpose-built home and provides a modern, light and airy environment for residents. The focus is on delivering high-quality care to residents with safety, respect and comfort.

The home offers 58 single occupancy rooms and two self-contained flats. Each room is elegantly furnished with a large, stylish and private en-suite bathroom. This also includes two dementia-friendly units offering 20 specially equipped and furnished rooms. Many rooms enjoy outlooks over the gardens.

You can keep up to date with all the home's activities by viewing the BCG Facebook account.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1629
  • Self-Funded Nursing Care: from £1629
  • RESPITE Self-Funded Residential Care: from £1629
  • RESPITE Self-Funded Nursing Care: from £1629

This fee is for guidance and based on a standard room. Room prices can vary depending on where the room is located within the Home.


Your weekly fee will be confirmed after a pre-admission assessment. This helps us to get to know you and fully understand your individual care needs, so we can be certain we’re providing all the care you need.


Please get in touch.
We’d love to chat over your specific needs and show you around. Feel free to give us a call on 01339 881235
Or email Manager.Antiquary@bcgcares.co.uk
We’re here to answer your questions and help you find the best care for you.

These prices are only a guideline, please contact Antiquary Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Sarah Donley (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (58)
  • Single Rooms with ensuite Wet Room (3)

Antiquary Care Home Reviews (34)

Total of 34, showing 21-34
8.9

Antiquary Care Home has a Review Score of 8.9 (8.855) out of 10, based on 10 reviews in the last 2 years. Over all time Antiquary Care Home has 34 reviews.

Overall Experience

  • 25
  • 7
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Review from A G (Son of Resident) published on 7 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother was transferred to Antiquary from a local hospital unit after a full assessment process. Despite that, within a week the staff requested that she was moved back to the hospital because of her (dementia-related) behaviours and needs. That is, of course, understandable. What was less acceptable
was that no one updated her family of the home's growing concerns over that week, either by phone or when we visited. We were only advised of the move to the hospital by the council's social care department - with one day's notice. To add to my dis-satisfaction, my calls to the home for some information were not returned for another week, and even then only after I called the Balhousie Head Office. Antiquary looked to be a super choice for my Mum's needs. It appeared very welcoming and all the staff I met were friendly and attentive. My experience, however, suggest a weak needs assessment process and an absence of the simple courtesy of consulting with residents' families.

Reply from Gillian Drummond, Brand and Communications Manager at Antiquary Care Home

We're very sorry to hear this was your experience and that there seems to have been a communication issue. We appreciate your feedback.

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Review from Sheelagh S (Daughter-in-law of Resident) published on 29 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law moved into Balhousie Antiquary Care Home last August in the midst of Covid-19. What can we say - she has settled in so well, she’s thriving and happy. The staff made it so easy for us to move her in, when we phone they are always helpful and informative as to how she’s doing. There’s
always loads going on for the residents to do. At Christmas and New Year the staff went above and beyond to make it special as family couldn’t visit. Just wish we’d done it sooner. Highly recommend Antiquary.

Reply from Gillian Drummond, Brand and Communications Manager at Antiquary Care Home

Thank you so much for your lovely review. Our staff at Antiquary work very hard to make it a home from home and they'll be delighted to read this.

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Review from Jane V (Daughter of Resident) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I live in the Southwest of England and so far have been unable to visit Mum due to the restrictions so have no first-hand knowledge of the home or staff. I rely on my sister and brother-in-law who are the main points of contact. Having said that, what better review is there than for all of the residents
and staff to be Covid-19 free. Social media is great to see all that is going on and that mum is participating. Thanks to all of the staff.

Reply from Gillian Drummond, Brand and Communications Manager at Antiquary Care Home

Thanks so much for your kind words and we hope you'll be able to visit your mum again soon.

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Review from Alison M (Granddaughter of Resident) published on 25 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nanna has been a resident of this home for a few years, the staff have always been welcoming and friendly on my visits. My nanna appears to have come in leaps and bounds since being here and I wholeheartedly put this down to the care and attention she receives by all at the Balhousie Antiquary Care
Home.
I have no worries in terms of the care she is receiving and would highly recommend this home to others.
I cannot thank the staff enough for what they do for my nanna and all the other residents.

Reply from Gillian Drummond, Brand and Communications Manager at Antiquary Care Home

Thanks for your kind words. We're delighted to hear that your nanna is enjoying her time at Antiquary. We will certainly pass on these comments to our hardworking care home team there.

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Review from Derek C (Son of Resident) published on 23 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both parents are now residents and require nursing support. From the initial phone call requesting information to moving in and ongoing care, the staff has been excellent. Very good at updates on medical condition and care needs, also frequent contact with own GP when changes are required. Parents really
happy with staff responsible for personal care on daily basis.

Reply from Gillian Drummond, Brand and Communications Manager at Antiquary Care Home

Thank you so much for your very positive review. So good of you to share your experience. This will be a great boost to our hardworking staff.

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Review from Pamela B (Daughter of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in care for a short time but cannot thank the staff and manager for everything they have done for my mum so far as she has settled in very well. Most of the time my mum being in the care home has been in lockdown it's been so hard for everyone but the staff have been amazing keeping
them all safe and well.

Reply from Gillian Drummond, Brand and Communications Manager at Antiquary Care Home

Thank you so much for your review. It's lovely to hear how well your mum has settled in. Will pass this on to the hardworking Antiquary team.

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Review from Mairi M (Daughter of Resident) published on 25 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for less than a year, a lot of that time under lockdown. We cannot praise the staff enough for their enthusiasm, care and support through these challenging times. The home is bright, cheerful and welcoming. We live quite a distance away and visiting is limited, so the introduction
of the Facebook page has been an excellent way to keep in touch and get a sense of the environment. Our thanks to all the staff.

Reply from Anna Gunn, Brand and Communications Executive at Antiquary Care Home

Thank you so much for your lovely feedback, it is really appreciated. We will ensure your comments and thanks are passed on to the team. Kind regards.

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Review from Elizabeth H (Daughter of Resident) published on 14 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first time the manager came to do an assessment, we felt confident in the care my father would receive. Although my father was only a resident for a short time the care was professional and given in a friendly and dignified manner. All the staff were attentive - this included nurses, carers
and ancillary staff. They made my father and his visitors feel welcome.
We felt extremely comfortable leaving him in the care of the home.

Reply from Gillian Drummond, Brand and Communications Manager at Antiquary Care Home

Thank you so much for your lovely review of Antiquary. We're glad you and your father enjoyed your stay.

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Review from K T (Daughter-in-law of Resident) published on 30 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care provided at Antiquary Care Home was excellent. We met with the Manager. He was so clear about the care they provide for each resident that we were very impressed. His team delivered the type of personal care he described at all times. The ladies who came in to offer cups of tea were so friendly
and welcoming. The nursing staff were vigilant and compassionate. Thank you to all.

Reply from Gillian Drummond, Brand and Communications Manager at Antiquary Care Home

Thank you so much for your kind words. We're delighted to hear about your experience.

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Review from Alison S (Daughter of Resident) published on 24 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of Antiquary in the care they provided for my mother was excellent. Mum's stay was a short one, but she was welcomed into the home and quickly settled in. When she was in her last few weeks and end of life care the staff were just marvellous.

Reply from Gillian Drummond, Brand and Communications Manager at Antiquary Care Home

Hi Alison, thanks so much for your kind words. It's great to hear we were of a help and comfort to your mum and you.

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Review from Susan (Daughter of Resident) published on 25 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has now been in Antiquary Care Home for approximately 6 months. The staff are wonderful with her and my mum has found a new lease of life.
Myself as a family member I have always been made to feel welcome.
The staff cannot do enough to help and assist my mum.

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Review from Anne Marie B (Resident) published on 23 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I didn't even know about the respite flats at Antiquary and I was greatly surprised. The staff were amazing and I felt so peacefully looked after and safe here, I would come back here anytime. Having care on call is amazing as you still have independence to go about and have visitors. The food was lovely,
I cannot fault in any way.

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Review from Ronnie M (Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You are treated as one of the family in a warm and cosy environment. There are plenty of activities that you may join in with and are encouraged to do so. The rooms are warm, spacious and all fitted with ensuite. Visitors are invited to visit you in your surroundings. The menu is varied and optional
choice is there on each serving. You want for nothing and special diets will be catered for. The home has a lively entertainment programme encompassing a wide variety of choice. The staff are brilliant and will endeavour to sort out your request immediately. A good home from home all down to the excellent manager and staff.

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Review from Audrey S (Daughter of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very friendly. My dad's care has been very good. He has been well looked after and is very happy.

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Current Review Score: 8.9 (8.855)

Overview of Review Score

The Review Score of 8.9 (8.855) out of 10 for Antiquary Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.179 for Antiquary Care Home is calculated as follows: ( (58 Excellents x 5) + (40 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (8 Very Poors x 1) ) ÷ 117 Ratings = 4.179

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.676 Points relating to the number of positive Reviews for Antiquary Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6. 9 Positive Reviews ÷ 11.6 = 0.776

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 14 May 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (2)

Meet the Team (1)

Sarah

Sarah Donley

Job Title: Home Manager

Joined: 2024

Sarah is an NMC Registered Nurse and experienced Home Manager with a wealth of experience providing care for older people. She has worked as a Staff Nurse both in Care Homes and within the NHS before progressing to Clinical Lead Nurse, Deputy Home Manager and Home Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Antiquary Care Home to verify any information. View our terms and conditions. Antiquary Care Home has an Enhanced Service - more info.