Review from Irene S (Daughter of Resident) published on 17 May 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum was in Hope Park House (HPH) from February 2020 to her death in April 2021. I cannot speak more highly of all the staff and the care and compassion provided. She arrived just four weeks before the first covid lockdown and visiting was suspended. Sadly, due to Mum’s hearing loss we were unable to
speak with her during the lockdowns with the only communication via staff and by letter. Every time we're able to visit between lockdowns, Mum was always very well presented and staff were very attentive and respectful to both Mum and us, with excellent communication at all times.
Mum was able to remain in Hope Park House for end of life care and thankfully we were able to be with her when she died. The staff were fantastic with us and were clearly upset when Mum died - as sign of just how much they cared about her as well as for her. They were her ‘family’ when we could not be there.
I would have no hesitation in recommending Hope Park House to anyone going through the trauma of seeking a care home for a loved one.
Facilities
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Treated with Dignity
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Management
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Value for Money
Overview of Review Score
Regulatory Rating
Care Inspectorate (CI) Rating
Date:
8 Feb 2024
How well do we support people's wellbeing?
Very good
(5)
How good is our leadership?
Good
(4)
How good is our staff team?
Good
(4)
How good is our setting?
Good
(4)
How well is care and support planned?
Good
(4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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What types of Care is Hope Park House registered for?
Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hope Park House have?
There are 32 Single Rooms.
What are the Facilities & Services at Hope Park House?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.
How far is Hope Park House to the centre of Blairgowrie?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
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