New School Lane, High Street, Auchterarder PH3 1QN
Group: Perth & Kinross Council
Person in charge: Frances Crawford (Manager)
Local Authority / Social Services: Perth and Kinross Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Local Authority Owned , Registered for a maximum of 40 Service Users
Registered Care Categories*: Old Age
Single Rooms: 40
Rooms with ensuite WC: 40
Facilities & Services: Day Care • Respite Care • Convalescent Care • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Inspectorate* Report on Parkdale: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
The Review Score of 8.1 (maximum of 10) for Parkdale is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Parkdale in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Parkdale is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.125 Points relating to the number of positive Reviews for Parkdale is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8 Target = 0.125
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Parkdale has a Review Score of 8.1 (8.125) from 1 Reviews
Review submitted from a Website Submission by Janis M (Daughter of Resident) on Thursday 28 September 2017. Relates to September 2017.
Parkdale should be hailed as a Flagship for Perth and Kinross Council. It received a score of 6 for 'Care and Support' by The Care Commission this year. It is a spotlessly clean, friendly and caring place where the dedicated and highly trained staff welcome visitors and 'go the extra mile' for residents in their care. I cannot rate Parkdale highly enough and would have no hesitation in recommending Parkdale to others.
How likely would you be to recommend Parkdale? Extremely Likely