Ty Hafod Care Home

The staff at Ty Hafod were great at helping me seamlessly transition my mum from Spain back to the UK. The staff are very friendly which meant she settled in quickly and they are always welcoming when I visit.

My dad moved into Ty Hafod in May 2026 and I cannot thank the staff enough for how easy they made the transition - not just for dad who settled really quickly, but also for us as family members. Even my 15 year old daughter feels comfortable visiting. We always feel welcome and it is as if we are part of the Ty Hafod family. I feel it is a special gift to be able to create that kind of environment.

Dad has been at Ty Hafod for four weeks now and is settling in well. The staff are all very friendly, welcoming and helpful. The home has a lovely homely feel and nothing has been too much trouble. So far the standard of care is very high and I feel that dad is safe and his needs are met.

Don has really settled well in his first month at Ty Hafod. The staff are professional and caring. The family are impressed by the homely atmosphere and are always made welcome. There is a definite improvement in Dons social interaction which had deteriorated while in hospital before moving to Ty Hafod. He loves the food!

I am always welcome at the home. There is always a friendly face available and someone to help you with any problems. They are always putting on different events for the residents and family members are welcome to come along.

I have visited my mum twice and was made very welcome. Staff are kind and patient.

My experience of the care home is lovely place nice staff most friendly. Very clean and tidy.

I am very happy with our experience at the home. The staff are amazing, friendly, helpful and go the whole way to make all the residents happy and healthy.

Overall good experience of Ty Hafod. Negatives are personal items going missing, hairbrush, shower gel, nail brush etc. On occasion I feel, I have to draw attention to dads ailments chest issues, knee pain, coughs + colds, when I feel this should be picked up by staff.

Nearly two months in the home and all the family are very pleased with how things have settled due to the caring nature of everyone from carers, maintenance and management. All is calm and she is cared for with dignity.

Our Father spent the last 4 months of his life at Ty Hafod. During that time he was looked after with care and compassion, and treated with kindness. He enjoyed the social activities and it was wonderful to see him laughing and singing.

thank the staff enough for the care and attention given to our mam whilst staying here.

Ty Haford is a friendly and welcoming home. All staff I have been in contact with have been lovely and kind and very friendly and accommodating. My sister is very happy in the home which is very reassuring. The food I have seen have been excellent and always hot and presented well.

We are very happy we put my aunt in this home. The care is excellent and all the staff are wonderful very friendly and helpful. The food is very good and there are lots of activities going on there are lovely. Gardens for the summer. The manager is always there to help out. My aunt is very happy in the home. Thank you.

We have just had a wonderful experience at Ty Hafod, celebrating Mother’s Day with a fabulous afternoon tea. The food was delicious (and abundant!) and the private atmosphere created for us was really appreciated. Ty Hafod’s staff have a warm, friendly approach with the residents and visitors alike. There is great entertainment and activities on hand and the staff take time to get to know the residents in their care.

Mum arrived at Ty Hafod Care Home in early 2019. We chose the home purely due to the friendliness and welcome when we visited. I was thrilled with the level of care and support that she received and she was made to feel very much part of the home. The home's strengths lie in its size and the fact that all the staff know each and every resident. They are cared for both as individuals and part of the Ty Hafod family. During mum's final weeks, the staff did not simply support mum but also the family and we were made very welcoming at any time of the day or night. The staff were superb.

The staff are always friendly and welcoming and are pleased that a resident is being visited. No appointment is needed; no restriction on time. The care is friendly and excellent; a family atmosphere is generated and residents are not left to their own devices; the care is constant and that is the most important thing. Ty Hafod is kept tidy and clean and the outlook over the garden through the lounge and bedroom windows is beneficial for residents, visitors and staff alike. But we cannot ignore the dining room which always looks spotless and attractive and the food wholesome and enjoyable - compliments to the chef and indeed the whole team at Ty Hafod, including the administration for keeping up the standard.

My dad who has dementia and is diabetic, has been to 3 different homes and Ty Hafod Care Home is by far the best. He is happy and well looked after, the staff are amazing and understand him, and his need for peace and quiet. The residents are treated with dignity and respect.

My husband was a resident at Ty Hafod for 16 months before he sadly passed away in June. He was admitted at a very difficult time, due to the covid restrictions but the staff made it as easy as circumstances allowed for me to visit. Later, as the situation improved, our daughters were allowed to visit which was so nice for my husband. By the Spring of 2022, some activities had resumed as well as events in the garden, where residents and their families could take part. Ty Hafod is not very big which gives it a homely feel. The staff are always friendly and helpful, and in particular, I would praise the office/admin members of staff. But thanks go to all who worked there for the care they gave my husband - thank you very much. (diolch yn fawr)

Ty Hafod is a wonderful care home. The staff could not be more friendly, helpful or professional. They take excellent take of my Uncle, regularly checking on his welfare and comfort. They are also fabulous with his relatives, always checking if we would like anything such as food or drinks. The fact that there are no restrictions on visiting times and also that you can bring dogs in is fantastic - seeing my cousin's dog really lifted my Uncle's spirits. He is receiving end-of-life care and the staff are so compassionate, whilst still looking after him exceptionally well. I would not hesitate to highly recommend this care home.