Forrester Court

5 Cirencester Street, London W2 5SR
Review Us
9.3 50 Reviews
  • Forrester Court, London
At Forrester Court care home, the skilled team provides high-quality residential, dementia and nursing care in a happy and relaxing home close to central London.

The Paddington-based home has comfortable lounges as well as an in-house café, activity room and hair salon. Each bedroom is spacious, with en-suite facilities and stylish furniture. Premium rooms are also available, offering an extra level of comfort and facilities.

The team at Forrester Court will take the time to get to know your loved one, learning about their interests, likes and dislikes. This information enables the team to deliver person-centred care and lifestyle plans that empower each resident to live life the way they choose within the Paddington home.

Forrester Court is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
Show Forrester Court on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 113 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Ionela Savulescu (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Westminster Council only
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (113)
  • Single Rooms with Ensuite Wet Room (113)

Forrester Court Reviews (50)

9.3

Forrester Court has a Review Score of 9.3 (9.277) out of 10, based on 12 reviews in the last 2 years.
Over all time Forrester Court has 50 reviews.

Overall Experience
  • 28
  • 18
  • 4
  • 0
  • 0
Date Published
  • 50
  • 1
  • 4
  • 12
  • 38
Reviewer Connection to Forrester Court
  • 13
  • 9
  • 6
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 50, showing 1-20
Review from S B (Daughter of Resident) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall, the staff of Forester Court are very warm and friendly, and it is reflected in the care they give to the residents. Each time I visit my mother, I can see that she is well cared for. I am also impressed that my mother's hygiene is good, even though the staff are always on the go.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maria C (Daughter of Resident) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was transferred from hospital to Forrester Court following a severe stroke, which left her immobile ,with Apraxia and sadly, with a range of hospital acquired infections and a hospital acquired Category 3 bedsore. The admission to Forrester Court was 'seamless' and the whole team made my mother
and me feel welcome, safe and comfortable. Although she was only there for a short time, during her stay my mother was cared for by a wonderful group of people, the carers, nurses, the palliative care team, housekeeping and catering staff, as well as everyone in 'admin' and she was treated with dignity and respect, and I can truly say, with love. Furthermore, all the staff at Forrester Court extended their compassion and care to me at a difficult time. I could see this compassion extended to all the residents and their relatives. As much as I shall miss my mother, I have to say, I shall also miss everyone at Forrester Court too.
Reply from Fiona Madder, Reviews Team at Forrester Court

Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one, and that our team has been able to help at a difficult time. Many thanks, the Care UK team

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maria H (Wife of Resident) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with the way that my husband has been treated. If I need any help I know who I go to. Because I am here almost every day I know all the staff and they know me.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steven H (Nephew of Resident) published on 24 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone from the management team right down to the unit that my aunty is in, is absolutely superb in every way. The care that my aunty receives is absolutely brilliant in every way. I always get updates as to how my aunty is via phone call or by message. When we visit my aunty, we find the whole staff
and nursing team that look after my aunty, professional, curteous, kind, flexible, warm, compassionate and understanding in every way. Nothing is too much trouble for them and they talk to you on first name terms which makes you feel like part of the care home. All the staff are hard working, dedicated and very kind and caring. The care home manager leads a very caring, hard working and compassionate team and when we leave after visiting my aunty, we feel a sense of peace of mind that she is so well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P J (Partner of Resident) published on 12 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was taken aback when the nurse took me into my partner's room as he just said to her "Who is that?" He didn't recognise me at all. Seeing my reaction to being ignored, the nurse explained that his reaction would change as I visited more often and he would recognise who was - I had been his partner
since 1968. I visited him as often as I could and saw how he was taken care of by the staff there. And he began to enjoy the meals provided each day. He had his own room with a TV set and photos of his on-stage work and his Gown Shop in Knightsbridge.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C F (Niece of Resident) published on 13 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone from management to staff on the unit my uncle is on are absolutely brilliant. I get a phone call if he has a fall or is unwell. The care my uncle receives is brilliant. They do a lot of activities, they also celebrate every resident's birthday. They make sure they take the time to get to know
everyone etc and family members by their first name which I like. The care at the care home is fantastic.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robert H (Son of Resident) published on 16 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are fantastic including Dad’s carers who I don’t think are directly employed through the care home. They do everything they can for my dad and are always available to discuss anything with me. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Victor O (Resident) published on 13 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The weekend staff were very helpful and friendly. Show care towards the patient. The Ambulance crew was treated with courtesy and respect. Happy to visit. Friendly staff and great value for money.
Reply from Fiona Madder, Reviews Team at Forrester Court

Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maryama A (Private Carer of Resident) published on 13 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very good and welcoming to me. The carers are good to the residents.
Very professional and helpful at all times.
I am feeling supported by staff on the floor and management team.
Thank you for your support.
Reply from Reviews Team at Forrester Court

Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Eilis G (Friend of Resident) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such amazing care and support provided by everyone at Forrester Court. Special mention to the carers who treat the patient, my friend and former neighbour like she is a cherished family member.
Reply from Fiona Madder, Reviews Team at Forrester Court

Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time.
Many thanks, the Care UK team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Diane H (Daughter of Resident) published on 14 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my mother and the carers, nurses and other staff are friendly and willing to answer questions. They are caring towards my mother.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P K (Son of Resident) published on 14 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the times I have visited my mother, I have found she has been well cared for. The staff have been helpful and kept me informed on her medical information and any health issues.
I am happy in the knowledge that she is well cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K B (Wife of Resident) published on 6 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff were incredibly helpful in organising a birthday party and making it a great success - they baked an excellent cake and entered into the whole occasion with great good humour. The garden was lovely and it really lifted my husband’s mood.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B B (Wife of Resident) published on 12 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband is very disabled and needed help very much. On help, my husband is clean and tidy, if possible, always if they can. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R W (Daughter of Resident) published on 24 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
One staff member has been my father's carer on Richmond Unit for over six months now and has developed a strong bond with him. She has shown dedication and professionalism towards him and this gives me peace of mind when I have to leave the unit. We correspond by text and video call, as and when.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from F M (Husband of Resident) published on 12 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has been a pleasure to bring my late wife to Forrester Court and she was very happy here. The care and attention she got from all the staff and nurses was tremendous I can't thank everyone enough and I will look forward to coming to see everyone often. Thank you all very much from the bottom of my
heart.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N B (Resident) published on 7 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
a. Thank you for letting the carers assist me in walking as walking is the best exercise which is part of my rehabilitation program. Please give them more shifts and working hours to them.


b. You need more staff for the care and support to achieve satisfactory and good care for your residents. We

have to wait for a long time for help or care because of the lack of staff in each unit. We need two members of staff for each resident. I will be happier if the manager would listen.
Reply from Samantha Debenham, Reviews Team at Forrester Court

Thank you for taking the time to write a review for Forrester Court. We are pleased to hear that you are finding walking exercises helpful in your rehabilitation programme. We would like to assure you that your concerns have been shared with the home manager and they have expressed intentions to meet with you to discuss any additional support that can be provided to you. All feedback is greatly appreciated and will ultimately help us to improve our delivery of care and offering of support to residents.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Denis O (Brother of Resident) published on 12 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I usually go to the Forrester Court Care Home twice a week. I've always found the staff and care persons very helpful, always willing to help my brother when he has needed help. He seems quite happy there since he's been there which is about seven months.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P W (Resident) assisted by family/friend published on 6 June 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I found that most of the staff on day shift are hard-working and dedicated at Victoria Unit. I'd like to see more musical/singing entertainment provided to the residents, especially my husband who dislikes sitting-down games. The former entertainment team led by the co-ordinator were excellent. Shame
that she has gone. Your reception staff are very good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie S (Friend of Resident) published on 23 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The experience at Forrester Court was very good. Friendly and helpful, very clean rooms and large en-suite facilities. Overall, a pleasant visit and I would recommend highly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.3 (9.277)

Overview of Review Score

The Review Score of 9.3 (9.277) out of 10 for Forrester Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.746 for Forrester Court is calculated as follows: ( (106 Excellents x 5) + (29 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 138 Ratings = 4.746
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.531 Points relating to the number of positive Reviews for Forrester Court is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 113 registered maximum number of service users is 22.6. 12 Positive Reviews ÷ 22.6 = 0.531
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Apr 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (100)

Meet the Team (1)

Ionela

Ionela Savulescu

Job Title: Home Manager

As home manager, my role is to ensure the health, wellbeing and safety of everyone here at Forrester Court. For residents, this means enabling them to express their wishes and choices that lead to fulfilling lives. For colleagues, it also means providing a positive and supportive working environment where they feel appreciated and empowered to do their best work.


I have a nursing degree and feel proud of my professional growth. It’s one of the reasons why I joined Care UK, as it is an organisation that provides opportunities for development and appreciates the real value of care. I am also immensely thankful for having supportive managers who have helped me reach this point.


As with all caring roles, you need to be trustworthy, honest and reliable. It also helps to have the courage to be innovative and be open minded to change. We are in a privileged position where we can positively impact people’s health and wellbeing, and I feel proud that families trust us to care for their loved ones.


In my spare time I’m a keen traveller.

Frequently Asked Questions about Forrester Court

What types of Care is Forrester Court registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Forrester Court have?

There are 113 Single Rooms.

What are the Facilities & Services at Forrester Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Forrester Court to the centre of London?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Forrester Court to verify any information. View our terms and conditions. Forrester Court has an Enhanced Service - more info.