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Nazareth House - Hammersmith

169/175 Hammersmith Road, London W6 8DB
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Nazareth House - Hammersmith, London
Nazareth House - Hammersmith, London
Nazareth House - Hammersmith, London

Nazareth House, Hammersmith, is a well-staffed and resourced care accommodation run by skilled carers and suitable for the needs of up to ninety-four residents.

The service provides an ideal environment to enjoy a pleasing retirement, with visitors and loved ones also welcome and staff skilled in helping with a number of mental health complications.

The respect and dignity of residents are among the service's core values, with all care packages personalised to be appropriate for the daily needs of each individual.

Care Provided by Nazareth House - Hammersmith

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 95 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,960From £2,222
Residential Dementia CareFrom £2,055From £2,317
Nursing CareFrom £2,103From £2,352
Nursing Dementia CareFrom £2,198From £2,447
Additional fees will be charged for Hairdressing, Chiropody etc.

(please contact the home for the fees)

Contact Nazareth House - Hammersmith to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jutta Staude(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (61)
  • Couples/Companion Rooms (17)

Visiting

  • Visitors are welcome at any time between 9.00am and 9.00pm. Please check in at reception & they will assist with any queries or directions needed.

Parking

  • Onsite Parking Available

Nazareth House - Hammersmith Reviews (39)

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9.8

Nazareth House - Hammersmith has a Review Score of 9.8 (9.764) out of 10, based on 22 reviews in the last 2 years. Over all time Nazareth House - Hammersmith has 39 reviews.

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Showing 39 reviews matching selected criteria
Review from Alec P (Next of Kin) published on 18 September 2024 Submitted via Website
Overall Experience

Nazareth House is a loving and caring environment which provides a familiar ambience for older residents. Staff are genuinely caring, responding to individual wants and needs. There is no smell of stale urine or cabbage. Residents are always clean and well presented even when visits are unannounced. The reception and admin staff are helpful. Nurses and care staff are genuinely caring but honest. I feel that it is like a family in which I am included.

Reply from Jutta Staude, Manager at Nazareth House - Hammersmith

Thank you for your lovely feedback. It is really appreciated and it was a pleasure looking after your father-in-law. He will be missed & so will you and your wife. We always aim to make all our residents and their visitors feel comfortable & at home and it means a lot to us that you are recognising our efforts. Thanks again for your review. Kind regards.

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Review from E O (Wife of Resident) published on 12 August 2024 Submitted via Postal Card
Overall Experience

My husband had been at the care home for eight years. During his time there he was very well looked after, contented in himself, and got on well with all the carers. The entire staff at Nazareth House were so good with my husband and it was a very comfortable atmosphere. All so friendly. His funeral service in the lovely chapel was so special and just as he would have wanted.

Reply from Jutta Staude, General Manager at Nazareth House - Hammersmith

Thank you so much for your kind words! We are happy to hear that you had a positive experience at Nazareth House. Our team works hard to ensure that all our residents feel comfortable, cared for and supported and it means a lot to us that this effort made a difference to you. Your husband was a...  

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Review from J F (Daughter of Resident) published on 20 September 2023 Submitted via Website
Overall Experience
I find that the staff at the home are excellent. They take the time to get to know each resident's particular needs and quirks. I find them to be gentle, considerate, professional and everything is done with a smile and good humour. They also get to know the relatives so that there is easy communication and respect.
The admin staff always look at what can be done to make life better for the residents both in care and entertainment.
The kitchen staff have a four-week rotation of menus and are always happy to accommodate any particular requests.

As a relative, I feel part of the family and am happy that my parent is cared for.

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Review from Yvonne L (Daughter of Resident) published on 19 September 2023 Submitted via Postal Card
Overall Experience

I am very happy with Mum's care at Nazareth House - Hammersmith. Mum has a beautiful room and care is exceptionally good as are the menu options, they meet her every need. All the care staff and managers are so hands-on, flexible, wonderful, kind and caring to meet Mum's needs. The activity programme is amazing - I've sat in to sessions and mum is so engaged and I enjoy them. One staff member in particular organised an amazing birthday celebration, with cakes, refreshments, music and singalongs. Thank you to all staff, it was a truly beautiful celebration.

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Review from Nicolette G (Granddaughter of Resident) published on 26 July 2023 Submitted via Postal Card
Overall Experience
Excellent staff, kind, caring and go above and beyond to make residents feel safe. Grandma is always happy, clean and looks well and safe. Dinners and meals are on time and have excellent nutritional value. I am so happy with the care my grans receiving, I am extremely grateful.

Well done and many thanks, God bless you all.

Reply from Nicolas Kee Mew, Manager at Nazareth House - Hammersmith

Thank you for the feedback, I will pass it to the team.

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Review from Gerardo U (Friend of Resident) published on 16 June 2023 Submitted via Website
Overall Experience

We loved the place, the nurses, etc. Our friend was well cared for and you can see the love of the people who work there with the residents. We have visited many care homes and so far it has been the best. Thanks for all you do for others.

Reply from Nicolas Kee Mew, Manager at Nazareth House - Hammersmith

Thank you very much for taking the time to write such a wonderful review of our home. Your kind comments will be passed to the team. Thanks again.

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Review from Geraldine M (Daughter of Resident) published on 11 May 2023 Submitted via Postal Card
Overall Experience
My mother was a resident of Nazareth House for eight years until her death in January this year. We loved Nazareth House and the kind staff. It looks a little run-down but the love and care I can't criticize. We visited about four times a week until lockdown and I stayed 24 hours a day for the five days before her death. Her care was exceptional and she was treated with dignity and love.

Thank you.

Reply from Nicolas Kee Mew, Manager at Nazareth House - Hammersmith
Thank you so much for taking the time to write a review. We really appreciate your kind comments. Our renovation of the home is planned for this year. We only wish that Mum had been with us for longer to see the renovation and we missed her.

Best wishes to you and the family.

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Review from Fatima K (Daughter of Resident) published on 5 May 2023 Submitted via Postal Card
Overall Experience

Nazareth House is a wonderful care home, the staff are warm, caring, kind and very professional. The care at Nazareth House is excellent, well maintained and clean. The food is extremely good. I would highly recommend.

Reply from Nicolas Kee Mew, Manager at Nazareth House - Hammersmith

Thank you very much for taking the time to write such a wonderful review of our home. Your kind comments will be passed on to the team. Thanks again Fatima.

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Review from B D (Friend of Resident) published on 4 May 2023 Submitted via Postal Card
Overall Experience

The care and love given to the sister in my congregation is excellent. The staff are so kind and patient with her, showing real affection. Her medical needs are watched very carefully and I am kept fully informed. The building might not be the most attractive but in the end, it is the care that really matters. I wish to thank Nazareth House - Hammersmith, sincerely.

Reply from Nicolas Kee Mew, Manager at Nazareth House - Hammersmith
Thank you for the feedback.

I will share this with the team.

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Review from C B (Son of Resident) published on 19 April 2023 Submitted via Postal Card
Overall Experience

The level of care is very good.

Reply from Nicolas Kee Mew, Manager at Nazareth House - Hammersmith
Thank you for the feedback.

I will share this with the team.

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Review from Audrey D (Daughter of Resident) published on 12 April 2023 Submitted via Website
Overall Experience

Our mother has been a resident at Nazareth House, Hammersmith since the beginning of 2022. Prior to moving there, following a dementia diagnosis, we were constantly worrying about her. She was extremely anxious the majority of the time and took little pleasure in anything. Since becoming a resident she is a lot happier and nothing like as anxious as she was, as she always has someone around to talk to or care for her. All the staff are helpful and considerate and she has settled in so well. It is a huge relief to all the family knowing how well she is cared for.

Reply from Nicolas Kee Mew, Manager at Nazareth House - Hammersmith
Hi, thank you so much for taking the time to write a review. We really appreciate your kind comments. I will share this with the team.

Best wishes to you and the family.

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Review from N M (Daughter of Resident) published on 20 March 2023 Submitted via Postal Card
Overall Experience

We as a family can tell by our mother's/wife's persona, she is very happy within this care setting. We are still coming to terms with her not being at home but it has been a great peace of mind to us to know that the staff are genuine and have built a great rapport with Mum, with warmth and kindness. She looks happy, the food smells homecooked and appetising. We are relieved Mum had the chance to come here.

Reply from Nicolas Kee Mew, Manager at Nazareth House - Hammersmith

Thank you so much for taking the time to write a review. We really appreciate your kind comments. Best wishes to you and the family. Your positive feedback will be passed on to the team

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Review from Y M (Daughter of Resident) published on 20 March 2023 Submitted via Postal Card
Overall Experience

The staff who care for my mother are professional and empathetic and it is evident they know my mother well and are able to meet her needs. The extra activities are well coordinated and play an integral part in maintaining the well-being of my mother's care. Nazareth House, Hammersmith is a god send in providing the care my mother needs, embedded by faith, care and respect for the needs of the individual.

Reply from Nicolas Kee Mew, Manager at Nazareth House - Hammersmith

Glad to hear this feedback. I will share this with the team.

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Review from P R (Husband of Resident) published on 28 February 2023 Submitted via Postal Card
Overall Experience
As shown by my rating of mostly good or satisfied, but always room for improvement. Some carers care more than others. For my wife, its a bonus that several members of staff speak Italian. Could staff be asked to leave parking spaces for visitors and may I suggest the spaces lines are repainted? Perhaps 2 or 3 spaces could be designated for blue badge spaces.

What is the news regarding the refurbishment of Nazareth House? Payment by direct debit wa forgotten for 3 months?

Reply from Nicolas Kee Mew, Manager at Nazareth House - Hammersmith
Thank you for your feedback.

It is good feedback about the parking. I will pass it on to the board.

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Review from Laura B (Cousin of Resident) published on 24 January 2023 Submitted via Website
Overall Experience

My cousin has been well looked after for over two years now, all through the pandemic as well. She is very content in her situation and feels safe and cared for. Many of the different members of staff stop to chat with her as they pass her door and she enjoys the various activities that happen on weekdays - it's a bit more boring on weekends! She's also grateful for the opportunity to attend daily Mass in the chapel as this is why we chose this care home, and the sisters also make her feel part of the family and spend time with her. There were recent outbreaks of Norovirus and flu/covid but these were handled sensibly and carefully, only closing the home to all visitors when absolutely necessary so that the residents didn't feel cut off again like in the national lockdowns. The viruses didn't spread far and many residents weren't ill at all.

Reply from Suran Wije, General Manager at Nazareth House - Hammersmith
Dear Laura,
Thank you for your kind comments
Kind Regards

General Manager

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Review from Debi G (Daughter of Resident) published on 9 January 2023 Submitted via Website
Overall Experience

My dad has been resident at this service for a little over two years. When he arrived he was extremely unwell and unable to do anything for himself, literally. The family was preparing to say goodbye. Within a few months he was able to sit up and to say a few words. Now, just over two years later, he is much more like himself. He leads a full life and is well cared for. He still needs help with personal care and such, but its delivered with care and respect. I really can't say enough good things about this service. The staff are amazing. They have given Dad back his life, and his family and friends more time to make precious memories. I'm forever grateful.

Reply from Suran Wije, General Manager at Nazareth House - Hammersmith
Dear Debi,
Thank you very much for your kind comments. Best wishes for 2023 from the Nazareth House (Hammersmith) Team.

Kind Regards

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Review from Roma B (Sister of Resident) published on 16 September 2022 Submitted via Postal Card
Overall Experience

Nazareth House has been caring for my brother for over a year. His care is consistent, capable and friendly, often under challenging circumstances.

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Review from Diana D (Daughter of Resident) published on 24 May 2019 Submitted via Postal Card
Overall Experience
Nazareth House is an outstanding care home with very well trained staff, who go the extra mile to meet all the residents' needs.
The management is always visible and approachable and have created an excellent environment for the residents.

I am extremely happy with the care they provide for my father.

Reply from Emmerson Kupfuwa, Manager at Nazareth House - Hammersmith

Thank you for your positive feedback regarding the support that your father is receiving at Nazareth House, Hammersmith. The House Team is privileged to be given the opportunity to be involved in your father's life.

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Review from Patricia S (Niece of Resident) published on 4 June 2018 Submitted via Website
Overall Experience

Our Auntie gave her life to the church and when it came a time for her to be in care Nazareth House was the only choice. Our Auntie was so familiar with all things church and pray that she felt safe and was happy. The care given was excellent and staff always went over and above the call of duty. The buffet for the wake was just lovely and staff and the clients attended and that was wonderful.

Reply from Michael Anderson, Manager at Nazareth House - Hammersmith

Thank you so much for your kind words and as you know it was our pleasure to care for your Aunt.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 September 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Meet the Team (2)

Jutta Staude
Jutta StaudeJob Title:General ManagerJoined: 2024

My career started in hospitality and I was a general manager in four and five-star hotels, with a master's degree in hospitality management before moving into care over 9 years ago.

I completed my degree in management in Health & Social Care and have been a registered manager in nursing & dementia homes since 2016.
 
I am also a Dementia Champion for the Alzheimer’s Society and enjoy introducing relatives and team members to Dementia in the most positive way possible.
 

My goal at work every day is to make sure every resident is happy and enjoying a stimulating, fulfilling life. I think the only way to achieve this is by making sure that each resident receives truly individualised care from people who’ve invested time in really getting to know them, their needs and their experiences.

It’s also important to me that family members are happy with the care that their loved one is receiving. Getting great feedback from relatives is very rewarding for everyone on our team.

Outside of work I enjoy cooking, baking and football and am an avid Liverpool supporter.

I also love travelling to new places to explore and experience the local culture, people & food. I am proud to have visited over 30 countries all over the world so far.

I also love spending time with family and take every opportunity to visit them.

Cathy Taylor
Cathy TaylorJob Title:Deputy ManagerJoined: 2015

Cathy qualified as a Registered Nurse in October 1988.

Cathy joined Nazareth House Hammersmith on the 5th of November 2015 as the 1st floor Unit Manager.

She became the Deputy Manager in January 2019.
Her hobbies are, as you can see from the photograph, lawn bowls, for which she has won 31 County titles and 1 National title since her first season in 2001.

Cathy also represented England in Belfast in 2018.

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