Trinity Court

165/167 Trinity Road, London SW17 7HL
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7.4 9 Reviews
  • Trinity Court, London
Trinity Court Nursing Home is a dedicated nursing home in Trinity Road in South West, London.

There are 48 single-occupancy rooms with en-suites, one with double ensuite. All rooms have TV points and a personal telephone is optional.

Staff are specially selected for their sense of passion as well as nursing care experience, and trained to the best standard possible.

A highly trained on-site chef provides a nutritious and tasty selection of well-balanced meals. Special dietary requests are always considered.

Trinity Court was awarded an overall 'Good' rating by the CQC in January 2017.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1440 – £2000
  • Self-Funded Nursing Dementia Care: £1400 – £2000
  • RESPITE Self-Funded Nursing Care: £1500 – £2100
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £2100

These prices are only a guideline, please contact Trinity Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Hilma Dunn (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 30 to 101

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (4)
7.4

Trinity Court has a Review Score of 7.4 (7.422) out of 10, based on 4 reviews in the last 2 years. Over all time Trinity Court has 9 reviews.

Overall Experience

  • 5
  • 3
  • 0
  • 0
  • 1

Date Published

9
3
3
4
5
Overall Experience  Overall Experience 1.0 out of 5

I wouldn't recommend the care home in all honesty. My father was there for a year and a half. Health massively declined, when it was fine while he was with me. ongoing health conditions were not monitored properly, and the correct services i.e ambulance was not called when he had refused to eat for
days, and he unfortunately passed away last month. The management is extremely money oriented and called me asking to pay money that was owed a week after I had lost my mum, overall very insensitive in the way that things are handled. All in all I have not had a good experience and would highly recommend looking elsewhere. I don't believe the cost justifies the level of care received.

Reply from Shehzad Jivraj, Head of Operations at Trinity Court

Dear Zoella,We are deeply sorry for your loss and would like to extend our heartfelt condolences to you and your family. We are saddened to hear that you feel your experience at Trinity Court Nursing Home did not meet your expectations.While we do not share the same view of events, please be assured that our care records show that all procedures and clinical guidelines were followed, and that our team remained committed to supporting your father with compassion throughout his time with us.We will take your feedback on board as we continually reflect on our service. Once again, we are very sorry for your loss.

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Overall Experience  Overall Experience 5.0 out of 5

My experience has been very positive, the staff are friendly and caring, always approachable. My mum seems a lot calmer and the staff love her. The cleaning staff are on the ball, as are the maintenance people - overall very satisfied.

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Overall Experience  Overall Experience 5.0 out of 5

Overall, myself and daughter are pleased with the level of care our person receives. The staff are friendly, helpful and very supportive of our person.
She has a lovely sized room, very clean, and she enjoys the food very much. If we ever had a concern or query, we know we can approach the manager
as well as the staff, and the outcome will be to our satisfaction.

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Overall Experience  Overall Experience 4.0 out of 5

My brother's stay was very comfortable during his sensitive time of illness, due to very helpful and friendly staff.
Thank you all and continue to keep up the great work you all do.

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Overall Experience  Overall Experience 4.0 out of 5

Caring staff and responsible management and respectful management and staff. Very clean, excellent physiotherapist and professional. My father-in-law has progressed a lot since he came here.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was at Trinity Court for 6 years until her death in March. She received kind, supportive care and despite her dementia, blindness, profound hearing loss and diabetes survived into her 90s. I spent most of my week visiting my mother so was able to observe the attention and thoughtful care she
received. I went on home outings and joined in activities or was sent pictures. Not seeing her during COVID was tough but the home kept me informed and tried to put her online but her disabilities meant she didn't know I was able to see her. During those 6 years she didn't get infections or bed sores. The home kept me informed immediately if there were any potential problems. The home has needed a complete refurbishment for some years, and the frustrations of group living when it was difficult at times to find particular pieces of clothing, especially nighties, fades into insignificance compared to the loving way she was treated,

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Overall Experience  Overall Experience 5.0 out of 5

Although when I first visited my father, who has had a stroke/dementia, at the nursing home I wasn't too sure what to expect, yet the room/bathroom/facilities and the nursing home care staff were excellent. They also provided my father with specific Indian vegetarian meals in the evening so I would
just like to say a personal thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My relative moved into this home before Christmas. She has severe dementia and has been treated with care and kindness. I am always welcomed and can ask questions. Everyone is friendly and has time for us.
It's bright and airy.
Unfortunately, she will not get out of bed so I know nothing of activities.
She appears happy though.

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Overall Experience  Overall Experience 4.0 out of 5

Generally, I am very impressed. Staff work hard under very trying and sometimes difficult conditions with the patients, which the Director, Manager/Matron and staff attempt to address willingly and readily. Observations raised by me are listened to sympathetically then actioned and feedback given. Support
staff, cooks, laundry operators, cleaners and maintenance, occupational therapist and activity staff etc are approachable, very friendly and willingly give assistance when and where required, without reservation. The nursing staff are 'Gems' and along with all others mentioned cannot be praised highly enough. No nursing home can ever please or give what everyone feels they should give. But Trinity Court does attempt to do this

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Current Review Score: 7.4 (7.422)

Overview of Review Score

The Review Score of 7.4 (7.422) out of 10 for Trinity Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.872 for Trinity Court is calculated as follows: ( (25 Excellents x 5) + (11 Goods x 4) + (2 Poors x 2) + (9 Very Poors x 1) ) ÷ 47 Ratings = 3.872

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.55 Points relating to the number of positive Reviews for Trinity Court is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 3 Positive Reviews ÷ 10 = 0.3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Feb 2021

Overall
Good

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Trinity Court

What types of Care is Trinity Court registered for?

Older Person Care, Dementia, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Trinity Court have?

There are 48 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Trinity Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Trinity Court to the centre of London?

4.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Trinity Court to verify any information. View our terms and conditions. Trinity Court has an Enhanced Service - more info.