Cherry Orchard

1 Richard Ryan Place, Past Castle Green Flats, Dagenham RM9 6LG

Cherry Orchard, Dagenham, London
Cherry Orchard, Dagenham, London
Cherry Orchard, Dagenham, London

Cherry Orchard is a Dagenham care facility that looks after up to 40 residents, some of whom have mental health issues that are skilfully handled by an experienced team of well-trained professionals.

The home looks to promote as independent a lifestyle as possible amongst residents, supporting them amongst community life so they remain confident in their day-to-day living skills but with 24 hour access to carers.

Key workers and GPs visit the home regularly and local school and church groups are often involved with social events, much to the enjoyment of occupants.

Group: Care UK Nursing & Residential Care Services

Person in charge: Michelle di Bella (Manager)

Local Authority / Social Services: London Borough of Barking and Dagenham Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Challenging Behaviour • Hearing Impairment • Schizophrenia • Stroke

Admission Information: Ages 55+.

Single Rooms: 40

Rooms with ensuite WC: 40

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Cherry Orchard: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 15 Feb 2018

Please call us on 02035047669 for current bed vacancies

Reviews

8.7 Cherry Orchard has a Review Score of 8.7 (8.716)

The Review Score of 8.7 (maximum of 10) for Cherry Orchard is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Cherry Orchard in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.841 for Cherry Orchard is calculated as follows: ( (69 Excellents x 5) + (13 Goods x 4) ) ÷ 82 Ratings = 4.841

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.875 Points relating to the number of positive Reviews for Cherry Orchard is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 3 Reviews ÷ 8 Target = 0.375

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cherry Orchard?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cherry Orchard

  • Daughter of Resident/Service User
    3
  • Husband of Resident/Service User
    2
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1

The home is always clean and tidy. Everybody is pleasant, my dad's clean shaven and dressed. He likes his meals and dessert and has a choice. The staff are friendly and well organised.

How likely would you be to recommend Cherry Orchard? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My dad was placed in the Cherry Orchard just after Christmas last year. We had not even seen or heard of the home prior to my dad going there. But we were pleasantly surprised by the home, care assistants and management.
My dad was previously in respite care in another home and the care he got was inadequate and to be honest not good for my dad.
Cherry Orchard Care Home is like a breath of fresh air to us as a family and my dad. They are extremely caring and very genuine towards my dad and us. It is with great relief that my dad is being taken great care of and give the care and dignity that he so much deserves, whilst fighting this awful Dementia disease.

How likely would you be to recommend Cherry Orchard? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Not having the opportunity to visit Cherry Orchard before my husband was moved to the home from the hospital I was very impressed with how it is run. The care and attention to the patients is second to none. Recently my husband was rushed into hospital with pneumonia and a UTI on his return the staff have looked after his needs beyond expectations. The staff are magnificent with patients they look after all their needs and are very caring. In fact, they can't do enough for them. It has a lovely homely feeling to it and when you visit you are made very welcome by staff and management.

How likely would you be to recommend Cherry Orchard? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I had looked at a number of Care Homes but the minute I walked into Cherry Orchard it felt different. It was very welcoming and although secure the design of the building and garden gave a sense of freedom. The staff were friendly and to the point. Their professionalism shone through and I could tell this was more than a job to those I met. I felt this was a special Care Home and I am pleased they could accommodate Dad. He has settled in well and has a good rapport with the staff. Dementia is heartbreaking to see but the staff are always there not just for Dad but for us too. They are always looking at new ideas to keep the residents motivated and encourage relatives to suggest familiar interests or past activities that can be reintroduced. Thank you, Cherry Orchard, for all you do.

How likely would you be to recommend Cherry Orchard? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very good home with excellent staff.

How likely would you be to recommend Cherry Orchard? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My mother is placed in Cherry Orchard and all I can say is how happy I am she is in this one. The home is just very relaxed and feels like home. All the staff and mangers are so friendly and helpful. I always walk away happy knowing my mum is being well looked after. I love this home very much and wouldn't change anything about it.

How likely would you be to recommend Cherry Orchard? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff and managers of Cherry Orchard are just amazing, they make me feel at home every time I go and visit. I know my wife is well looked after at this home, everyone is just so helpful. It's a very clean and tidy home.
I wouldn't want my wife to be anywhere else than Cherry Orchard as that feel like they are a part of our family.

How likely would you be to recommend Cherry Orchard? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

December 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Cherry Orchard