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Elmwood

42 Southborough Road, Bickley, Bromley, London BR1 2EN
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Elmwood, Bromley
Elmwood, Bromley
Elmwood, Bromley

Elmwood is a purpose-built home, located in a quiet part of Bickley, Kent. They offer a comfortable and loving home, with a high standard of person-centred care to sixty seven older people with physical or elderly frail nursing needs. Nurses and carers provide full nursing and clinical care twenty four hours a day. They are dedicated to caring for residents with dignity, respect and compassion and to serving residents’ social,...  

Care Provided by Elmwood

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £2,074From £2,074
Nursing Dementia CareFrom £2,074From £2,074

Please enquire directly

Contact Elmwood to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Anupama Paul(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (70)

Visiting

  • The home has protected meal times, therefore they do ask if you can avoid visiting between 8:30am to 9am, 12:30pm to 1:30pm and 5pm to 6pm. Thank you.

Parking

  • Parking is available in the on-site car park located at the front of the home, which includes 16 standard spaces and 2 designated disabled bays. Additional free street parking can be found along Southlands Road, situated to the right of the home.

Elmwood Reviews (35)

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9.1

Elmwood has a Review Score of 9.1 (9.098) out of 10, based on 9 reviews in the last 2 years. Over all time Elmwood has 35 reviews.

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Review from Roger W (Husband of Resident) published on 28 September 2022 Submitted via Website
Overall Experience

It's impossible for any care home to give full-time attention to every individual, but within that constraint, the standard of care is very high. The manager prioritises "caring" staff when recruiting, and it shows. Also, it's noticeable that Elmwood is prepared to pay for agency staff to maintain staffing levels. The outstanding feature of the home is a "listening" culture, being receptive to any request or comment and thereby heading off problems. I have also overheard staff praising the home's manager, which doesn't happen in every organisation!

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Review from Bill M (Son of Resident) published on 21 September 2022 Submitted via Website
Overall Experience

My Mother became a resident of Elmwood Nursing Home following a spell in hospital in October 2021. When mum arrived in Elmwood mum was very poorly but thanks to the dedicated nursing and personal care that mum received mum made a remarkable recovery. It would be difficult to overstate the appreciation that my family and I feel about the care that our mum receives on a daily basis. All of the staff provide kindly loving care and Elmwood has become the conduit of family care that has made all of us feel reassured that our mum is being so well cared for. Elmwood is a nursing home in the true sense of the word providing inclusively managed care combined with pastoral support and provided in a clinically clean environment. The staff come from a diversly rich mixture of backgrounds yet they all share the same common ethos of dedication and human kindness that resonates throughout the home. We are fortunate to have a place for our mum in such a wonderfully managed, caring home.

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Review from Graham D (Husband of Resident) published on 11 November 2021 Submitted via Postal Card
Overall Experience

Staff very helpful and kind. Plus all the information you need. Overall Elmwood is good. Kind staff.

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Review from S A (Daughter of Resident) published on 10 November 2021 Submitted via Postal Card
Overall Experience

Mum is well cared for and settled and feels comfortable that Elmwood is her home. The staff do their best for the residents and are approachable and supportive to both the residents and their families. They have done their best to balance the health and safety of the residents with the need for family contact throughout the covid restrictions.

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Review from Steve J (Son of Resident) published on 27 October 2021 Submitted via Website
Overall Experience

Pleased with the overall care my mother receives. On my visits, the staff always seem very attentive. Cleanliness is a big plus throughout the areas I have accessed on visits and very happy that the best possible care is given.

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Review from Anna (Daughter of Resident) published on 26 October 2021 Submitted via Website
Overall Experience

My mum has been a resident at Elmwood since July 2021. The care the staff show her is amazing. They are patient, kind and treat her as an individual. I have peace of mind knowing that mum is being cared for and that she is safe and I am grateful for that every day.

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Review from Jean S (Friend of Resident) published on 25 October 2021 Submitted via Website
Overall Experience

I am a close friend and have Power of Attorney for the resident who has been cared for since May 2019, when admitted in a poor state of health having suffered for some time with Bullous Pemphigoid, a rare and most unpleasant skin condition. The Elmwood nursing staff have made huge efforts over subsequent months to dress the lesions and huge blisters inherent to this condition, with care and sensitivity. A Hospital Consultant was able to declare my friend free from the condition this summer, for which the Elmwood staff should be congratulated as this result is considered very unusual given the complexity of the condition. My friend has expressed on many occasions her appreciation for the staff, who she finds friendly and caring. She also has assured me the home-cooked food is tasty and varied. Sadly my friend is bedridden because of a number of other issues, but she remains calm and peaceful. I would be pleased to recommend this Mission Care Home and Team to any of my friends requiring nursing care.

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Review from Zandra B (Daughter of Resident) published on 2 November 2020 Submitted via Website
Overall Experience

My father’s dementia escalated rapidly and as a family, we had to make the toughest decision to find a care home for him, as we could no longer keep Dad safe at home. We found Elmwood after Dad had a short stint in another home where the level of care was poor. From the moment Dad moved into Elmwood, his physical health improved rapidly and he soon settled happily into his new surroundings. This was due to the high-quality care and attention that Dad received from the outset. As a family we were always made to feel welcome and communication was excellent. Dad was a resident of the 2nd floor and was very happy and content. The nursing staff, care assistants and entertainment team were exceptional. They undertook their duties in challenging circumstances with patience, care and a smile. Sadly, Dad passed away peacefully a few months ago. We will be forever grateful to all of the staff who make this an exceptional care home.

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Review from Amanda C (Daughter of Resident) published on 14 October 2020 Submitted via Website
Overall Experience
I am appalled and disgusted by the lack of care given to Mum.
I found the staff to be unprofessional, both in nursing and the Home Manager. There is hardly any communication between staff which leads to confusion and things not being done. Teamwork here is lacking. Elmwood is incredibly short-staffed. Safeguarding issues is something that I am currently taking further and talking to governing bodies.

I do not recommend this home.

Reply from Emily Renwick, Operations Manager at Elmwood
We are sorry to read this description of care delivered at Elmwood. We believe that it is both inaccurate and unfair.

Elmwood Nursing Home staff always work very hard to provide the very best care for our residents and we work well together as a team. We also ensure that we seek to build...  

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Review from Sue R (Daughter of Resident) published on 12 February 2020 Submitted via Website
Overall Experience

My Mum went into Elmwood Nursing Home in November, it has been a very hard, distressing time for me as my mum had lived with me for over 22 years previously. I am so pleased with the care my mum is given on the 2nd floor, the staff are always friendly and welcoming. The daily activities are good with activities offered morning and afternoon. My mother really enjoys the morning activities. The food is cooked on the premises and is of a very good standard. I am very happy with all aspects of mum's care, and would definitely recommend this care home.

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Review from Susan W (Daughter of Resident) published on 26 June 2019 Submitted via Postal Card
Overall Experience
The home has a range of things to do. Staff friendly. Not all residents get a drink at 11 and 3, the trolley doesn't always go to bedrooms. Mum not able to ask for drink, so always seems thirsty. Staff need to pop in more and give one. Bedside table not always clean and bedrail cushions. Carpet needs replacing in bedrooms and walls a wipe down. Staff are approachable and polite.

I am happy that mum is in Elmwood.

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Review from D L (Son of Resident) published on 28 August 2018 Submitted via Postal Card
Overall Experience

The care home has very good facilities and amenities. The residents are well-cared for and entertained. All the staff I have come into contact with are friendly, reliable, efficient and caring. My mother us cared for and content. She relates as well as is possible with the management and staff who are responsible for her. I am happy and secure in the knowledge that she is in safe hands.

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Review from Alan C (Resident / Service User) published on 10 May 2018 Submitted via Postal Card
Overall Experience

I have only been here one week. I can not fault the facilities or the service provided by the staff. The food is excellent and the staff are very kind and helpful. All in all, I would recommend Elmwood to anyone who needs care.

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Review from P B (Husband of Resident) published on 8 May 2018 Submitted via Postal Card
Overall Experience
In this instance, I can only comment on Elmwood since I have no knowledge of the other care homes managed by Mission Care.
Glancing through the various pamphlets/leaflets published, the phrase "committed to providing a high standard of care and supporting family and friends" appears frequently.
As far as I am concerned, apart from the odd minor issue, Mission Care stay close to this code of values.

As in all businesses, managers set the tone and style and in this regard, the manager, assisted by her clinical lead, sets high standards and leads by example.

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Review from Julie C (Daughter of Resident) published on 25 April 2018 Submitted via Postal Card
Overall Experience

My mother first came to Elmwood in December 2016. I have been very happy with the care and kindness shown by all the staff. There is always happy faces and laughter when I visit. The facilities are excellent with activities offered morning and afternoon. My mother really enjoys the visiting music acts and the lovely garden. I am very happy with all aspects of her care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Anupama Paul
Anupama PaulJob Title:Home ManagerJoined: 2026

Anupama joined Mission Care in May 2026.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elmwood to verify any information. View our terms and conditions. Elmwood has an Enhanced Service -more info.