Elmwood

Overall, I am very happy with the care my dad receives and would highly recommend this care home.

My Father Patrick has been in for just over 9th months. I have been extremely impressed with Elmwood especially the knowledge and care received from the Manager and Staff on level 2. They are acutely aware of Dad's needs and will inform me of any issues of concern. Thank you!

Thank you

Elmwood Care Home is a safe and caring home for my mother. Since having a new Manager she has changed the Care home for the better. The staff are amazing and always there to help if you have a problem. It is a friendly homely care home and each and every one at the home should be applauded and a pat on the back for all that they do.

Mum has been at Elmwood since December 2024 she has been cared for with love and compassion all the Elmwood family are so friendly and caring to residents and family. There is always something going on at elmwood for residence and lots of things for family to join in with from exercises, singing ,painting to pat dogs, exotic pets, games and the sound of laughter such a warm and friendly atmosphere.

I thank them all from the bottom of my heart

Personally, I have nothing but absolute praise for the staff who are unfailingly attentive and caring, patient and empathetic and always kind. The current manager is also very good and always makes herself available to residents and family.

Elmwood provides excellent care for my brother who has been a resident for over 6 years. They look after both his physical and mental wellbeing. They have his best interests at heart and are very supportive of our efforts to enable him to get the best out of life. The staff are caring and kind and feel like friends rather than carers.

Staff are hard working, courteous and always patient with some grumpy residents. The home has morning and afternoon events to entertain. Food is wholesome. There are good help yourself tea and coffee facilities for visitors. During this very hot summer staff have made every effort to keep the home as cool as possible with plenty of fans. Unfortunately the building does not easily lend itself to provision of more air conditioning though consideration may need to be given to this if hot summers continue. The manager takes time out to meet residents and their families and seeks feedback. I am very happy with the care they provide.

My experience at Elmwood for the caring of my mother as been totally first class. The staff are simply the best - the new manager at Elmwood is outstanding. Always has time for you and is building Elmwood into a very special place, with some first-class management. Thank you all so very much for all you do.

management helpful

entertainment very good

Working closely with the staff + advising on the best care together, the family are happy mum sometimes get upset + angry staff know how to look after

I was a trustee of Mission Care until 2018. I used to visit the home on that capacity. I am very pleased to say that all the impressions that I gained at that time have been more than fulfilled in my recent visits to Elmwood since my 97 year old mother was admitted in September. The staff are brilliant, from the home manager to the domestics. All are kind, considerate and very friendly. My mother is extremely happy and very well cared for.

I am a frequent visitor and I am impressed with the staff and management how quick to sort out anything that may arise with my mother. My wife and I appreciate all the hard work everyone puts in to looking after their residents.

This care home is fantastic, my dad is very well cared for. The whole team of staff work well in looking after his care and medical needs. They have a pastoral care team who visit and chat with my dad and also support families and residents. We love all the activities and celebrations they hold here.

We were very pleased to secure a place at Elmwood for mum on her discharge from hospital. We were very happy with the excellent care given there, which allowed mum to continue to recover & improve her mobility. Although she initially found it hard to settle, staff were very caring & supportive to us as a family through this period. At this time there were a lot of very unwell residents, so activities were not so evident, that would be my only concern.

Not compulsory residents choice. This is the home that didn't give up on him.

Mum has been at Elmwood for about 2 years now. She has recently started having palliative care. When she was taken into hospital in January our family was told that she had days and at best weeks to live. Mum returned to Elmwood and because of the amazing care she has received she is still with us. So we as a family would like to say a big thank you.

In the few months that my mother has been at Elmwood, she has improved both mentally and physically. She has settled so much better than we imagined. She is well cared for by the kind, attentive and caring staff. Staff make an effort to care for each individual's needs with dignity and respect. She likes the food. The residents have daily activities, which they can join in with if they want to. We as a family have always been warmly welcomed, as have her friends. The home has recently had a makeover making it light and bright and her room is kept spotless. I feel the home to be well-led with the managers having a close working relationship with all members of staff, carers and nurses.