Community of St Mary at the Cross

My friend, whom I was next of kin, was in the home from 5th November 2020 to 01st November 2021, the latter date being the day he died there. I simply cannot praise the staff enough for the standard of care they gave him during his time with them. Everyone was very professional and on the rare occasion when it was not could be put down to agency staff and the problems were dealt with promptly and delicately. I know that my friend was very happy whilst there and enjoyed talking with the staff about his life and interests and the staff have told me they will miss him greatly.

My mother went into the home when she was 91, we were both impressed by the care and compassion shown. There were lots of activities even a trip to see the Christmas lights. There is a Christian ethos and my mother found this a comfort. As her mental ability faded she was still being involved, I was always called by my Christian name and she was called by hers. When I received a call that she was fading we were allowed a visit and got to say goodbye, I later learned that the nuns had stayed with her until she passed away, this was a great comfort to the family. From reception to the manager we received 5-star care and attention and I cannot speak highly enough of all the staff.

An amazing place, everyone is kind and caring. Lovely atmosphere and the food is fantastic. We were so worried about Mum going into a home but we could not have wished for a nicer place for her. It is such a shame that the pandemic has meant residents cannot socialise and do activities as before.

My mum came to Henry Nihill House from another care home, so I think I can say with respect and honesty how amazing this home is. I’m not one for leaving reviews, but I feel I have to express my gratitude for the care they are giving my mum and only wish my mum had come here sooner. Having to watch my mum fade away to dementia is probably one of the most heartbreaking things I had to endure up to now. To watch with amazement the care and love they give to my mum in her final weeks or months lift my heart. My mum's needs are quite complex, and her behaviour can be quite challenging, but they treat her as if she is one of their family members, which is all you can ask for. The staff show such compassion, which is absolutely amazing and have picked me up when the sadness has been too much to bear. A truly calm, loving, caring, and the most important factor I feel a safe environment for anyone’s loved ones.

My mother-in-law entered the home in extremely poor condition. When she decided for personal reasons to move on, she was almost back to her former self. We were very pleased with the care and attention she has received.

Mum went into the nursing home at the height of Covid with all the restrictions and difficulties it entailed, but the home still managed restricted visiting using the "pod" and kept the family updated at all times. This was a vital lifeline that I know other homes did not offer. Mum has particularly appreciated the spiritual side and the opportunity to attend services in the chapel, which is another special feature of Henry Nihill.

My mum was very happy living in this amazing care home where every member of staff was so lovely to my mum. She thought of some of them as family and everyone was so amazing in her last few days of her life, I couldn't have asked for more. I have two sons who now miss going to see everyone, as they would make them feel so special.

I really couldn't be happier with the care provided for my friend who was a resident here for a number of years. It was his home, not an institution. He was well looked after in clean, safe and happy surroundings by staff who were friendly and positive. The convent added a strong spiritual layer of care that enriched and supported his life to the end. I felt happy that I could entrust his care to these people knowing that they would always do their best for him, listen to him, anticipate his needs and support him with dignity.

My dad was here for over two years until his death in April and as a family, we could not have been happier with the care he received. He was always treated with dignity, respect, empathy and compassion. We were virtually daily visitors so saw the home continuously over two years and standards were always maintained. The food was excellent, perfectly tailored to an older palate, and there was always music at mealtimes which made them a very happy occasion. The entertainment was great - they have a dedicated member of the team who does this and makes all the high days and holidays very special. The staff are amazing, they became an extended part of our family and when we were unable to visit dad in his last few weeks we had the comfort of knowing he was with people who really cared for him.

The wonderful staff are so very dedicated, kind and helpful. My mother received excellent care at all times. And I would like to extend my sincere thanks to the home for all of their efforts. I cannot thank them enough.

My mum has been at Henry Nilhill House for a year. From day one, I was impressed with how friendly everyone is whilst maintaining professionalism. The care Mum receives is consistent and of high quality. The COVID 19 situation has been managed well, which is very reassuring.