
every effort is made to make life interesting and stimulating for the residentsPauline L(Friend of Resident/Service User)



every effort is made to make life interesting and stimulating for the residentsPauline L(Friend of Resident/Service User)



Lakeside Nursing Home is a small, independent, family-run nursing home offering a highly personal approach to care.
The smaller size of the home allows residents to be genuinely known as individuals. Strong, trusting relationships are formed between residents, families, and staff, creating a close-knit and supportive community. Management is hands-on and closely involved in the day-to-day life of the home, ensuring continuity, consistency, and a high standard of care at...
Care Provided by Lakeside Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Lakeside Nursing Home for full pricing details and T&Cs.
Contact Lakeside Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Jason Chellun
- Private Owned
Person in charge
- Debbie Backshall(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 3
Room Information
- Single Rooms (28)
- Single Rooms with ensuite Wet Room (2)
Visiting
- Visitors are warmly welcomed and play an important role in the wellbeing and happiness of residents. Family and friends are encouraged to spend time with their loved ones in the home, whether relaxing together in comfortable communal areas, visiting in private bedrooms, or enjoying time in the garden when the weather allows. The home aims to provide a calm, friendly and welcoming environment where residents can maintain strong connections with the people who matter most to them. Visits are arranged in a way that respects residents’ daily routines, including mealtimes and rest periods, helping to ensure that everyone continues to feel comfortable and well supported. Maintaining close relationships with family and friends is an important part of life in the home, and visits are valued as a meaningful way to support residents’ emotional wellbeing and sense of belonging.
Parking
- Parking is available on site for visitors, making it convenient for family and friends to visit residents. The home has a dedicated parking area directly outside the building, allowing easy access to the entrance. The parking area is designed to make visits as straightforward and comfortable as possible, particularly for those accompanying older relatives or bringing personal belongings during visits.
Lakeside Nursing Home Reviews (53)
Lakeside Nursing Home has a Review Score of 10 (9.977) out of 10, based on 22 reviews in the last 2 years.
Over all time Lakeside Nursing Home has 53 reviews.
As a wife fighting for my husband's dignity, finding Lakeside has been nothing short of a miracle.
The clinical and care team are exceptional, consistent, compassionate and professional. Familiar faces every day gives us the security we feared we'd never find again.
The activities coordinator is a gem, involves residents and families alike, making us feel truly connected.
Fresh, nutritious and delicious meals are prepared daily. The kitchen is immaculate, spotlessly clean and managed with pride.
Management are hands-on and know every resident by name. Even the owner is actively present, that personal investment is rare and means everything.
My husband's room is thoughtfully arranged and staff treat his belongings with genuine respect. He is a person here, not just a resident.
Most importantly, I feel safe! The premises are secure and we have never had a single safety concern here.
Lakeside gave us back something we thought we'd lost peace.
A wife who can finally rest
After a deeply traumatic experience at a previous home marked by poor care and serious safeguarding failures we arrived at Lakeside in April broken, frightened, and desperate for safety. We found it!
We sincerely apologise to the wonderful Lakeside team. The trauma my dad endured has left him with challenging behaviour that they have had to manage with patience and skill, a burden they should never have inherited. They have handled it with grace.
For the first time in so long, our family can breathe. My dad is safe, nurtured, and truly cared for as an individual. Their person-centred approach has given him back his dignity and given us back our peace of mind.
We are forever grateful. Lakeside haven't just cared for my dad they've helped heal our whole family!
The staff consistently went over and above and during a very emotional and difficult time for our family, their warmth and professionalism brought us tremendous peace of mind.
The facility itself was clean, welcoming, and well-maintained, but what truly sets this place apart is the heart of the people who work there. Their dedication, empathy, and commitment to providing exceptional care made all the difference in my dad's experience - and ours. Nothing was ever too much.
I cannot thank them enough for the love and support they showed my Dad and us during his time with them.
My Dad spent his final days at Lakeside after being at their sister home. The staff couldn't have done enough for us as a family and Dad's care was exceptional in keeping him comfortable and they showed genuine care, compassion and dignity. Lakeside is truly being like part of a family. It made some very difficult days a much easier process. I would have no hesitation in recommending Lakeside for your loved ones.
Lakeside is a delightful care home, clean and efficient with extremely friendly staff. Mum has been there just over a year now and I'm delighted with care she has been given. She has a lovely room and the home arranged to have pictures that she painted before her dementia put on her walls. All in all the service is very personal even though mum is pretty much non verbal. I am so pleased that there was a room available at Lakeside when we needed it.
The atmosphere is relaxed, and the decor gives it a feeling of 'home'. The facilities are excellent.
The management of my brother's medical condition is constantly monitored by the nurses, which has improved his quality of life to no end. I would thoroughly recommend this home.
I have been connected with Lakeside since 2002, when my mother became a resident, until she passed away there in 2014. She was so well looked after and happy there. Since then I have had continuous connection with Lakeside as three of my friends have been residents and one is currently in her 10th year with them. Some of the staff that I have known and grown to love and admire for the worth they do and the care they show to residents and families and the fact that several of the staff, who have moved on, still come back to share in activities. Lakeside is a loving, caring home, which is born out by the families and residents who are made to feel valued. I would have no hesitation in recommending this home.
He is diabetic and has in the past had a stroke and heart attack, during this time he was in and out of hospital for 30 months.
Since moving to Lakeside his health has been stabilized and his overall condition has improved.
The Lakeside staff have given him (and everyone else) the specialized nursing care and attention that is needed.
Apart from that there is always a good atmosphere with friendly staff and management plus a high level of cleanliness in all areas.
The food which is cooked on site is excellent and family days are well catered for during the summer. Everyone can use the garden which has been designed to make the less mobile feel included.
Overall my family and myself feel like we made the right decision on choosing Lakeside.
On a personal note, my stress levels have gone down knowing that my father is in good hands 24 hours a day.
When looking for a home for Mum (and Dad) I viewed lots of Nursing Homes in the area and it had to be Lakeside!
My mum resided at Lakeside from Feb 2024 - Dec 2025 when she sadly passed away, I can honestly say that I was always happy with Lakeside nursing home they always treated mum with dignity and care she deserved right up until the very end.
I am so thankful and grateful for everyone at the Lakeside Nursing home who looked after my mother for a week. After caring for her for nearly 3 years without a break, I needed a break and I hesitated for a long time especially with her not speaking English and I'm so glad I choose them. She was cared and loved by everyone, I was left reassured that she was in the best hands and I have not seen my mother happy, relaxed and full of joy in a long time and from the bottom of my heart - thank you to every staff member who made a difference to her short stay. I can't recommend them enough.
My mum has been at Lakeside for many years now. The staff are always very kind and caring to us and to mum. They are also very good at including family and friends into Lakeside by having events and encouraging involvement. They include us in care planning and are supportive in helping with health and financial meetings and concerns.
After looking at several care homes, I knew this was the one. The homely feel, the calm and smiling staff - the contented residence. The staff treat everyone with respect and politeness. The garden is a relaxing peaceful place to sit or look out upon. Everyone is made welcome and you can call or visit at any time. My aunt feels safe and well looked after. In comfort. Plus it is near to a beautiful lake and park and not too far away from me, which is great.
Lakeside staff were tremendous in taking care of my father. They showed true patience in dealing with his dementia and left no stone unturned when it came to his care needs. Every time I visited Lakeside unannounced, dad always looked impeccably clean, alongside his room, therefore, highlighting very high standards of cleanliness! The food presented was of a good standard, too. Whenever there were any medical incidents regarding dad; the staff always remained empathetic and professional. Overall, I always felt like I was part of a family.
I chose Lakeside for my husband after many viewings and spending considerable time with the manager and staff, and I can confidently say it was the right decision. From the beginning, it was clear that the standard of care provided is high, with genuine attention and warmth shown to each resident. One of the things I appreciate most is the thoughtful setup of the lounge-residents are seated in a social, inclusive way, rather than around the edges, and the television is rarely on, encouraging more meaningful interaction. As someone who finds it emotionally difficult having my husband in a care home, I have found the management team incredibly supportive, always ready to listen and offer reassurance. The care staff are consistently friendly, approachable, and attentive. Lakeside feels like a family home, with regular family events that bring us together and allow us to connect with other families in similar situations.
My father has been a resident at Lakeside Nursing Home for the last two years. He was previously a resident at Lakeside's sister care home but unfortunately, his dementia and general health deteriorated to the point where he needed more specialised nursing care. I've always been extremely pleased with the care that my father has received at Lakeside by all the staff and management alike. He always has a cup of tea in front of him no matter what time I visit and it's these little things that always puts me at ease. I would thoroughly recommend any relative who requires a placement for a loved one to visit.
The moment my Dad arrived, he was treated with the utmost kindness, respect, and professionalism. The staff goes above and beyond to ensure that residents feel comfortable, safe, and truly at home.
The caregivers, nurses, and support staff are not only highly skilled but also incredibly compassionate. They take the time to engage with residents to provide personalised care, and create a warm and welcoming environment. It gives our family great peace of mind knowing that my Dad is in such capable and caring hands.
The facility is always clean, well-maintained, and thoughtfully designed for the comfort of residents. The activities and social interactions provided have greatly improved my dad's quality of life.
I am truly grateful to the entire team for their dedication and hard work. If you are looking for a place where your loved one will be treated with dignity and kindness.
My mum has been in the nursing home for a few months now. She was originally in the "sister" care home. Because we trusted the Manager so much, we moved mum to Lakeside when she needed more care. The care and nurses are wonderful at Lakeside - mum is always so clean and well cared for. The staff spend time with her, encouraging her to eat and communicating with her. I was so worried about choosing a nursing home - but so pleased with our choice.
When she arrived with them it was not looking very positive for mum but because of their care, love and attention she then stayed with them for nearly 18 months.
During this time she was looked after and cared for so well by all members of staff and management.
We as a family do not live locally but we were always fully informed regarding mum's health and well being and when we could visit we were always made to feel very welcome.
At the end of mum's life the staff were exceptional, treating my Mum with dignity and respect.
My thanks go to all the carers, admin, activities, the managers and owner for employing such amazing staff and also attending mum's funeral.
A massive big thank you to you all, you all do an amazing job.
There are not enough stars to rate Lakeside by myself, my brother, and son's opinion. We'd give them 100 stars if we could. When it came to the end of Mum's life every aspect was handled so delicately the love and care our mum received was palpable, we cannot thank you enough for loving and caring for our mum and you will all be sorely missed. Thank you all so much kind regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 June 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 03 July 2026Nursing Dementia
News (0) & Events (0)
There are no news items for Lakeside Nursing Home.
There are no upcoming events for Lakeside Nursing Home.
Awards / Recognitions (1)
- 31 Jan 2025Recipient: Lakeside Nursing Home
Accreditations
There are no accreditations posted yet for Lakeside Nursing Home.
Meet the Team (1)

At Lakeside Nursing Home, we are dedicated to providing compassionate, high-quality care in a warm and welcoming environment where every resident feels safe, valued, and truly at home.
As a small, friendly, family-run nursing home specialising in dementia care, we focus on creating a close-knit community where residents are known as individuals and supported with dignity, kindness, and respect.
I’m Debbie, the manager at Lakeside. I have been part of the management team here for 14 years, including the last 10 years as manager. During that time, we have built a fantastic, dedicated team that shares a genuine passion for caring for our residents.
Many of our staff stay with us long-term, which creates consistency and familiarity for residents. We are also very proud that several members of our care team have progressed into nursing careers and later returned to Lakeside as qualified nurses, something that reflects the supportive culture within our home.
We believe strongly in maintaining an open-door approach for residents, families, and friends. Excellent communication and trust are at the heart of what we do, and there is always someone available to listen, help, or offer reassurance.
From the moment you walk through our doors, you will experience the warmth, professionalism, and sense of community that make Lakeside such a special place to live and work.
Frequently Asked Questions about Lakeside Nursing Home
What types of Care is Lakeside Nursing Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Lakeside Nursing Home have?
There are 28 Single Rooms.
What are the Facilities & Services at Lakeside Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Lakeside Nursing Home to the centre of London?
7.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lakeside Nursing Home to verify any information. View our terms and conditions. Lakeside Nursing Home has an Enhanced Service -more info.