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Lakeside Nursing Home

25 Auckland Road, Upper Norwood, London SE19 2DR
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every effort is made to make life interesting and stimulating for the residentsPauline L(Friend of Resident/Service User)
Lakeside Nursing Home, London
Lakeside Nursing Home, London
Lakeside Nursing Home, London

Lakeside Nursing Home is a small, independent, family-run nursing home offering a highly personal approach to care.

The smaller size of the home allows residents to be genuinely known as individuals. Strong, trusting relationships are formed between residents, families, and staff, creating a close-knit and supportive community. Management is hands-on and closely involved in the day-to-day life of the home, ensuring continuity, consistency, and a high standard of care at... 

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Care Provided by Lakeside Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing Care£1,700 - £2,400£1,800 - £2,500
Nursing Dementia Care£1,700 - £2,400£1,800 - £2,500

Contact Lakeside Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Jason Chellun
  • Private Owned

Person in charge

  • Debbie Backshall (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (28)
  • Single Rooms with ensuite Wet Room (2)

Visiting

  • Visitors are warmly welcomed and play an important role in the wellbeing and happiness of residents. Family and friends are encouraged to spend time with their loved ones in the home, whether relaxing together in comfortable communal areas, visiting in private bedrooms, or enjoying time in the garden when the weather allows. The home aims to provide a calm, friendly and welcoming environment where residents can maintain strong connections with the people who matter most to them. Visits are arranged in a way that respects residents’ daily routines, including mealtimes and rest periods, helping to ensure that everyone continues to feel comfortable and well supported. Maintaining close relationships with family and friends is an important part of life in the home, and visits are valued as a meaningful way to support residents’ emotional wellbeing and sense of belonging.

Parking

  • Parking is available on site for visitors, making it convenient for family and friends to visit residents. The home has a dedicated parking area directly outside the building, allowing easy access to the entrance. The parking area is designed to make visits as straightforward and comfortable as possible, particularly for those accompanying older relatives or bringing personal belongings during visits.

Lakeside Nursing Home Reviews (53)

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10

Lakeside Nursing Home has a Review Score of 10 (9.977) out of 10, based on 22 reviews in the last 2 years. Over all time Lakeside Nursing Home has 53 reviews.

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Showing 53 reviews matching selected criteria
Review from C G (Daughter of Resident) published on 13 March 2019 Submitted via Postal Card
Overall Experience
Review from Sue M (Niece of Resident) published on 12 March 2019 Submitted via Postal Card
Overall Experience
Review from Gilbert L (Partner of Resident) published on 11 March 2019 Submitted via Postal Card
Overall Experience
Review from S N (Sister-in-law of Resident) published on 28 February 2019 Submitted via Postal Card
Overall Experience
Review from G C (Daughter of Resident) published on 28 February 2019 Submitted via Postal Card
Overall Experience
Review from Jonathan W (Son of Resident) published on 25 February 2019 Submitted via Website
Overall Experience
Review from Pauline L (Friend of Resident) published on 17 April 2018 Submitted via Review Postal Card
Overall Experience
Review from Steven K (Son of Resident) published on 11 April 2018 Submitted via Review Postal Card
Overall Experience
Review from Helen R (Wife of Resident) published on 3 April 2018 Submitted via Website
Overall Experience
Review from Christine W (Friend of Resident) published on 29 March 2018 Submitted via Review Postal Card
Overall Experience
Review from Ernst W (Friend of Resident) published on 12 March 2018 Submitted via Review Postal Card
Overall Experience
Review from H L (Friend of Resident) published on 22 December 2015 Submitted via Review Postal Card
Overall Experience
Review from Bridget D (Friend of Resident) published on 16 December 2015 Submitted via Review Postal Card
Overall Experience

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 June 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Lakeside Nursing Home.

Upcoming Events

There are no upcoming events for Lakeside Nursing Home.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Lakeside Nursing Home.

Meet the Team (1)

Debbie Backshall
Debbie BackshallJob Title ManagerJoined 2011

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lakeside Nursing Home to verify any information. View our terms and conditions. Lakeside Nursing Home has an Enhanced Service -what an Enhanced Service includes.