Parkfield House Nursing Home

Charville Lane West, Uxbridge UB10 0BY
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9.8 51 Reviews
  • Parkfield House Nursing Home, Uxbridge
Parkfield House Nursing Home is an attractive and comfortable nursing home in the quiet, but easily accessible residential area of Hillingdon in West London.

This elegant and listed 39-room home has been carefully refurbished and converted into delightful accommodation while retaining some original features. The bedrooms are spread over three floors. They vary in size and shape depending on where they are in the house, and each has its own character. Residents are encouraged to personalise their room with pictures, family photographs, mementos and favourite items of furniture.

Each room is equipped with an ensuite toilet and washroom as well as a TV, nurse-call system and an adjustable automatic bed. The rooms are well-ventilated with controllable under-floor heating so that the temperature is just right for the resident.

There is lift access to all floors, and both the home and garden are fully wheelchair accessible. The spacious lounges are comfortably furnished and equipped with TVs, games and books. The and dedicated hair salon provides on-site hairdressing services and is popular with residents.

Nursing and care staff are available 24/7 on each floor, supported by dedicated teams of kitchen, activities, facilities and housekeeping staff. They provide person-centred nursing, palliative and dementia care, as well as short-term care for those who need some looking after following a stay in hospital or their carers and families are temporarily unable to care for them.

The large garden offers plenty of comfortable seating spaces for residents and visitors to enjoy on warm days, while the secure keypad access in and out is reassuring for residents and their relatives.
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Care Provided by Parkfield House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • Self-Funded Nursing Care: from £1400
  • Self-Funded Nursing Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Nursing Care: from £1400
  • RESPITE Self-Funded Nursing Dementia Care: from £1400

Fees are dependent on the level of care required. Please contact the home directly for more information.

These prices are only a guideline, please contact Parkfield House Nursing Home to find out the exact price for your requirements.

Contact Parkfield House Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Parkfield House Nursing Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Glendeen Quow (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (4)

Visiting

  • Visits for new admissions must be arranged by calling the care home at this time.

Parking

  • Free on-site parking is available.

Parkfield House Nursing Home Reviews (51)

9.8

Parkfield House Nursing Home has a Review Score of 9.8 (9.820) out of 10, based on 13 reviews in the last 2 years.
Over all time Parkfield House Nursing Home has 51 reviews.

Overall Experience
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  • 13
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Date Published
  • 51
  • 5
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Reviewer Connection to Parkfield House Nursing Home
  • 22
  • 9
  • 5
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Total of 51, showing 21-40
Review from J W (Daughter of Resident) published on 6 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum, who has dementia, took a fall back in August 2021. We were lucky to find such a marvellous Nursing Home back in October 2021 and we are still glad of the decision we made to place her at Parkfield. All the staff are so friendly and caring and you can tell they really bond with the residents.
The standards are excellent and we, as a family, felt comfortable with Parkfield as soon as we walked in - there is a homely atmosphere there and you just know that your family member is at the centre of everything that the staff do for them. A massive feeling of reassurance for us.
Reply from Wendy Bristow, Home Manager at Parkfield House Nursing Home
Thank you so much for taking the time to write such a lovely review. It means so much to all of us at Parkfield as we strive to provide the best care possible. We are so pleased to hear how happy you…read more
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Review from Timothy M (Son of Resident) published on 5 November 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
After a fall, our elderly mother was unable to live alone in her flat any longer, as she would have preferred. We were very fortunate to find a nursing home as good as Parkfield House to provide the care and attention that she now needs. The management is responsive, and in particular, I have been impressed
by the steps taken to protect residents and staff from Covid. The senior nursing staff are very professional and humane and they communicate well. The carers show great kindness in a demanding job. The social activities for the residents are excellent, they really bring the home to life. Our mother is gradually adapting to this big change in her life. For us in the family, it is reassuring to know that she is receiving all the care she needs and so much kindness in her new environment.
Reply from Wendy Bristow, Home Manager at Parkfield House Nursing Home
Thank you for taking the time to write such a wonderful review which I will ensure is shared with all the team here at Parkfield House. Our residents’ wellbeing is our main priority and it is great to…read more
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Review from Graham M (Son of Resident) published on 27 October 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum became a resident of Parkfield House in December 2019 and was very impressed with the staff both admin and carers. When the pandemic hit I was very impressed with the home's reaction during this very difficult time. Therefore, I would have no hesitation in recommending Parkfield House to family
and friends.
Reply from Wendy Bristow, Home Manager at Parkfield House Nursing Home
Thank you very much indeed for your kind comments. It has been a pleasure for my team to see how well Mum has settled since she has been with us.
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Review from Christine P (Resident) published on 7 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found staff very helpful and pleasant. They have also assisted in my everyday care. I would have liked to have achieved more mobility and been able to benefit from some of the activities.
Reply from Wendy Bristow, Home Manager at Parkfield House Nursing Home
Thank you for your kind feedback, it is a pleasure to have you stay with us as part of the Parkfield family. We are always trying to provide high-quality care with dignity and compassion and are…read more
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Review from Cecilia B (Daughter of Resident) published on 25 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot express how grateful we are to the staff at Parkfield House for the loving care they gave our mum during her two years there. The professionalism and commitment shown by the manager and the nurses when she first arrived (being much more ill than we had realized) was the sole reason for her
amazing recovery. This standard of care continued throughout her time there. When the family were not allowed to visit during covid, the staff ensured we received daily Skype calls with our mum, a lifeline for us, as was the knowledge that they had become her family and that she loved them as much as they loved her. Every resident at Parkfield House is treated with kindness, compassion and dignity. That compassion was extended to my family when our mum was receiving end-of-life, ensuring her final journey was peaceful, pain-free and dignified and that she was surrounded by her family. To all the staff at Parkfield House, we can never thank you enough for everything you did for her.
Reply from Wendy Bristow, Home Manager at Parkfield House Nursing Home
Cecilia, we cannot thank you enough for your heartfelt feedback and comments. We are so very grateful that you chose Parkfield House for your mum's care. Your mum was such a lovely lady and it was our…read more
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Review from Pauline M (Daughter of Resident) published on 19 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum arrived at this home from the last home, she has vastly improved in health and wellbeing. She's been well looked after here and when we visit her the staff are all so friendly and helpful. This is the best place we could have wished for her.
Reply from Wendy Bristow, Home Manager at Parkfield House Nursing Home
Thank you so much for taking the time to write such an amazing review. We pride ourselves on the care and support we provide for all of our residents and their loved ones so it is all the more…read more
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Review from Susan R (Resident) published on 19 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the care home to be very clean, the staff very efficient and friendly. It had a very impressive facade with beautiful gardens to enjoy. There were several activities on offer for residents and you are given a choice of either joining in or staying in your room! I would recommend it to anyone
who is looking for care.
Reply from Wendy Bristow, Home Manager at Parkfield House Nursing Home
Thank you Susan for your wonderful review of Parkfield House. Your experience is music to our ears and we are delighted to have had you stay with us. I will make sure all of the team at Parkfield know…read more
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Review from R P (Resident) published on 19 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring, helpful and listens to you.
Reply from Wendy Bristow, Home Manager at Parkfield House Nursing Home
Thank you so much for taking the time to complete a review of Parkfield House. It is always nice for the team to hear first-hand experiences from people living at Parkfield and we are delighted to…read more
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Review from R J (Daughter of Resident) published on 29 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were hugely impressed on our visit for the wonderful cupcake day! Super organised and ready for anything, the staff’s caring support always shines out! The baking is exceptional, beautiful and delicious! Cannot thank all the staff enough for everything today and always.
Reply from Wendy Bristow, Home Manager at Parkfield House Nursing Home
Hi Rowena, many thanks for your kind comments. We were so impressed by the hugely generous response to our cupcake day, an annual event that our residents and staff really enjoy preparing for. We are…read more
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Review from Pat S (Daughter of Resident) published on 29 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Parkfield House Nursing Home for 5 years, in that time she has been well cared for. The staff are very caring and my mother responds well to them. There is always a happy atmosphere and the home always smells clean. During covid, we have not had to worry about how mum is, because
we know she is being well looked after and in the best place.
Reply from Wendy Bristow, Home Manager at Parkfield House Nursing Home
Hi Pat, what a kind review! It's so nice to hear that you think that your mother is well looked after in a clean, safe and happy environment. She's certainly a big personality and has become a great…read more
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Review from Pauline M (Sister of Resident) published on 10 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My older sister spent the last 5 months at Parkfield House. Sadly she passed away recently, but the staff were so professional, understanding and most of all caring. I cannot fault her treatment and would like to thank every one of them for making a very sad time, bearable. And for also making time
to make sure I was coping and taking care of myself. From the lovely lady who does the laundry, the domestics, office staff, HCAs and nurses - a very caring team, who are constantly busy and being buzzed by residents endlessly. But they still smile and continue to do their job with the utmost professionalism. Thank you all again.
Reply from Iulia Balanici, Clinical Manager at Parkfield House Nursing Home
Thank you for your positive and heartfelt review. We are pleased that you felt our whole team looked after your late sister with understanding, compassion and cheerfulness. She is much missed at the…read more
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Review from Peter H (Son of Resident) published on 22 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff showed kindness to my mother making her feel welcome and safe. Helping her with all her needs. Nothing was too much trouble. The communication was brilliant, able to phone at any time for information or to speak to my mother. My wife and I were both happy that she was in a safe place and putting
our minds at ease.
Reply from Shawndell Barker RGN, Home Manager at Parkfield House Nursing Home
Dear Peter, many thanks for your very kind words. It was both a privilege and a pleasure to look after her during the time that she was with us. Now that she has moved on, her presence is much missed…read more
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Review from A E (Son of Resident) published on 13 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff in all departments across the care home. Excellent food, first class.
Reply from Shawndell Barker, Home Manager at Parkfield House Nursing Home
Dear A E, thank you so much for your kind review. We are grateful for your generous words and pleased that you feel satisfied with our care and support. It has been a real pleasure to meet you and…read more
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Review from Mark A (Nephew of Resident) published on 18 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home, set in an old Manor house, has a quality of care to match the congeniality of the physical surroundings. My aunt has become more secure and happier in herself since arriving at Parkfield. The core care services are all in place and appear to be managed with competence and discretion. Similarly,
communications to me are always pertinent and sufficient.
Reply from Vicky Croton, Canford Healthcare at Parkfield House Nursing Home
Hi Mark, many thanks for your positive review. We are delighted you feel that your aunt is in such good hands and you are kept regularly updated about her health and wellbeing. Our staff enjoy looking…read more
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Review from Mike P (Nephew of Resident) published on 18 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although we have not been able to visit our auntie during this time, we have received telephone updates and also a Skype conference call with her.
She really enjoyed speaking and seeing members of her family, this was the first time she had used any form of technology apart from a normal landline and
she loved it.
Although we cannot visit, we know from our normal visits that she is in very good hands and is being well looked after.
The staff always go that extra step to make her happy and content.
Reply from Vicky Croton, Canford Healthcare at Parkfield House Nursing Home
Hi Mike, many thanks for your positive review. We are delighted that you feel that your aunt is in good hands and being well looked after. During a difficult and worrying time for relatives we have…read more
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Review from D O (Daughter of Resident) published on 4 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was only with you for 10 days but such love and support shown to us all at a very difficult time.
Shame mum couldn't have been here longer to participate.
Thank you all.
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Review from J W (Daughter of Resident) published on 1 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a family, we are all extremely happy with the difficult decision of finding a nursing home for our dad. He receives daily care from the caring staff and is often encouraged to participate in organised activities. We feel that, at Parkfield, he is safe, well-fed and happy.
Parkfield has become part
of our "family" and dad has become part of theirs.
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Review from Jackie R (Daughter of Resident) published on 15 April 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very friendly and caring staff. Juggling lots of caring duties as part of their job but do so with a smile. Plenty of activities going on to keep the residents occupied. Food is very good. Grounds lovely and surroundings.
Reply from Wendy Bristow, Home Manager at Parkfield House Nursing Home
Dear Jackie, thank you very much for taking the time to write a review for Parkfield House. We are so pleased that you are happy with the care given to your loved one, we are always striving to…read more
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Review from Jackie F (Daughter of Resident) published on 8 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following 3 years of frequent admissions to hospital with recurrent falls, a decline in cognition and diagnosis of Dementia with Lewy Body, with a heavy heart our family made the decision that mum needed to be placed in a care home.


Mum came to Parkfield on 05/11/2018. Since then she has been well

cared for by friendly, dedicated and caring staff. The staff at Parkfield take time to really get to know the residents and that is so important for their well-being.


I know that mum is in the best place she could possibly be and I know the rest of the family feel the same. The manager and her team run a tight but friendly ship and long may it continue!

Reply from Wendy Bristow, Home Manager at Parkfield House Nursing Home
Jackie, thank you very much for taking the time to write a review for Parkfield House Nursing Home. We are so pleased that you are happy with the care given to your loved one, we are always striving…read more
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Review from Shirley L (Sister of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone was most kind, helpful and patient to my brother. I was made very welcome as were my family and friends. The atmosphere was friendly and the activities enjoyable.
Reply from Wendy Bristow, Home Manager at Parkfield House Nursing Home
Thank you very much for taking the time to write a review for Parkfield House. We are so pleased that you are happy with the care given to your loved one, we are always striving to provide…read more
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Current Review Score: 9.8 (9.820)

Overview of Review Score

The Review Score of 9.8 (9.820) out of 10 for Parkfield House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.820 for Parkfield House Nursing Home is calculated as follows: ( (129 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 150 Ratings = 4.82
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Parkfield House Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Dec 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 13 Oct 2025

General Nursing and Dementia Care, Residential, End of Life, Respite.

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Awards / Recognitions (4)

Meet the Team (1)

Glendeen

Glendeen Quow

Job Title: Registered Manager Joined: 2022

Glendeen is a qualified nurse with over 20 years of experience within both the NHS and social care and is also a registered manager. Glendeen is passionate about being in what she describes as “a heart-warming sector”, and her focus is on delivering exceptional, person-centred care within a comfortable and homely setting.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Parkfield House Nursing Home to verify any information. View our terms and conditions. Parkfield House Nursing Home has an Enhanced Service - more info.