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- Parkfield House Nursing Home

This is without any doubt the best home we have encounteredMyra B(Partner of Resident/Service User)

I know that my mum is safe and cared for. I could even say loved.Susie M(Daughter of Resident/Service User)

Parkfield has become part of our "family" and dad has become part of theirs.J W(Daughter of Resident/Service User)

This is without any doubt the best home we have encounteredMyra B(Partner of Resident/Service User)

I know that my mum is safe and cared for. I could even say loved.Susie M(Daughter of Resident/Service User)

Parkfield has become part of our "family" and dad has become part of theirs.J W(Daughter of Resident/Service User)

Parkfield House Nursing Home is a welcoming care home in Hillingdon, West London, providing Residential, Dementia, Nursing, Palliative and Respite Care in a comfortable and homely environment. Set within an elegantly refurbished listed building, the home offers high-quality, person-centred care delivered by a dedicated team available 24 hours a day.
Residents enjoy a varied programme of activities, spacious lounges, a dedicated hair salon and a large accessible garden with comfortable seating...
Care Provided by Parkfield House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on the level of care required. Please contact the home directly for more information.
The price(s) shown are provided by the care home. Contact Parkfield House Nursing Home for full pricing details and T&Cs.
Contact Parkfield House Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Person in charge
- Glendeen Quow (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
Room Information
- Single Rooms (36)
- Couples/Companion Rooms (4)
Visiting
- Visits for new admissions must be arranged by calling the care home at this time.
Parking
- Free on-site parking is available.
Parkfield House Nursing Home Reviews (54)
Parkfield House Nursing Home has a Review Score of 9.6 (9.567) out of 10, based on 12 reviews in the last 2 years.
Over all time Parkfield House Nursing Home has 54 reviews.
The rooms and facilities are very comfortable and well maintained, Dad has his own paintings up in his room which makes it feel more homely for him.
The food is wonderful (Dad's words), and the programme of activities is excellent and varied.
Thank you for such a lovely review. He always bounces back when he has a setback and greets us with a smile each morning. He's a delight to support and such a happy person even when he's not feeling well.
A new manager is now in place and her and the current staff have all been very helpful and the issues raised previously are currently being addressed to our satisfaction and we are very happy with the care our loved one is receiving.
Thank you for taking the time to write such a lovely review of our home. We have an amazing team who works hard to provide the best care and support for residents and their families. So it really is pleasing to receive such positive and encouraging feedback. Your relative is such a pleasure to look...
My mum-in-law has been at Parkfield House Nursing Home for many years now, we feel her care has been very good and do not worry about any aspect of her care. There does not appear to be a high turnover of staff which is reassuring. Food always looked excellent when we accompanied Mum into the dining room, all areas are clean and nicely decorated. Very expensive though since we lost Mum's funding. Would recommend though.
Dear Christine, thank you for taking the time to complete a care home review regarding Parkfield House. I am pleased to hear that you do not worry about any aspect of her care and that you feel that the care has been very good. Providing a caring, clean, happy home is what we pride ourselves on...
Our Mum, who has dementia, took a fall back in August 2021. We were lucky to find such a marvellous Nursing Home back in October 2021 and we are still glad of the decision we made to place her at Parkfield. All the staff are so friendly and caring and you can tell they really bond with the residents. The standards are excellent and we, as a family, felt comfortable with Parkfield as soon as we walked in - there is a homely atmosphere there and you just know that your family member is at the centre of everything that the staff do for them. A massive feeling of reassurance for us.
Thank you so much for taking the time to write such a lovely review. It means so much to all of us at Parkfield as we strive to provide the best care possible. We are so pleased to hear how happy you are with all that we do for mum and that you appreciate the care and attention that our staff have shown to your mum. Thank you once again.
After a fall, our elderly mother was unable to live alone in her flat any longer, as she would have preferred. We were very fortunate to find a nursing home as good as Parkfield House to provide the care and attention that she now needs. The management is responsive, and in particular, I have been impressed by the steps taken to protect residents and staff from Covid. The senior nursing staff are very professional and humane and they communicate well. The carers show great kindness in a demanding job. The social activities for the residents are excellent, they really bring the home to life. Our mother is gradually adapting to this big change in her life. For us in the family, it is reassuring to know that she is receiving all the care she needs and so much kindness in her new environment.
Thank you for taking the time to write such a wonderful review which I will ensure is shared with all the team here at Parkfield House. Our residents’ wellbeing is our main priority and it is great to hear that you are so pleased with the quality of our care. We are pleased to have welcomed both mum and you all into our Parkfield family.
My Mum became a resident of Parkfield House in December 2019 and was very impressed with the staff both admin and carers. When the pandemic hit I was very impressed with the home's reaction during this very difficult time. Therefore, I would have no hesitation in recommending Parkfield House to family and friends.
Thank you very much indeed for your kind comments. It has been a pleasure for my team to see how well Mum has settled since she has been with us.
I found staff very helpful and pleasant. They have also assisted in my everyday care. I would have liked to have achieved more mobility and been able to benefit from some of the activities.
Thank you for your kind feedback, it is a pleasure to have you stay with us as part of the Parkfield family. We are always trying to provide high-quality care with dignity and compassion and are grateful for your kind words and are so pleased that you are finding the staff helpful and pleasant. It...
We cannot express how grateful we are to the staff at Parkfield House for the loving care they gave our mum during her two years there. The professionalism and commitment shown by the manager and the nurses when she first arrived (being much more ill than we had realized) was the sole reason for her amazing recovery. This standard of care continued throughout her time there. When the family were not allowed to visit during covid, the staff ensured we received daily Skype calls with our mum, a lifeline for us, as was the knowledge that they had become her family and that she loved them as much as they loved her. Every resident at Parkfield House is treated with kindness, compassion and dignity. That compassion was extended to my family when our mum was receiving end-of-life, ensuring her final journey was peaceful, pain-free and dignified and that she was surrounded by her family. To all the staff at Parkfield House, we can never thank you enough for everything you did for her.
Cecilia, we cannot thank you enough for your heartfelt feedback and comments. We are so very grateful that you chose Parkfield House for your mum's care. Your mum was such a lovely lady and it was our pleasure to welcome her to our family and take good care of her. I can honestly say, on behalf of...
Since my mum arrived at this home from the last home, she has vastly improved in health and wellbeing. She's been well looked after here and when we visit her the staff are all so friendly and helpful. This is the best place we could have wished for her.
Thank you so much for taking the time to write such an amazing review. We pride ourselves on the care and support we provide for all of our residents and their loved ones so it is all the more encouraging for the team to hear that this is your experience of us and that we have made a vast...
I found the care home to be very clean, the staff very efficient and friendly. It had a very impressive facade with beautiful gardens to enjoy. There were several activities on offer for residents and you are given a choice of either joining in or staying in your room! I would recommend it to anyone who is looking for care.
Thank you Susan for your wonderful review of Parkfield House. Your experience is music to our ears and we are delighted to have had you stay with us. I will make sure all of the team at Parkfield know of your kind words and feedback. Thank you again.
Caring, helpful and listens to you.
Thank you so much for taking the time to complete a review of Parkfield House. It is always nice for the team to hear first-hand experiences from people living at Parkfield and we are delighted to have you stay with us. I will personally ensure that all of the team are aware of your kind comments and feedback.
We were hugely impressed on our visit for the wonderful cupcake day! Super organised and ready for anything, the staff’s caring support always shines out! The baking is exceptional, beautiful and delicious! Cannot thank all the staff enough for everything today and always.
Hi Rowena, many thanks for your kind comments. We were so impressed by the hugely generous response to our cupcake day, an annual event that our residents and staff really enjoy preparing for. We are blessed to have such supportive families and a wonderful local community - both were incredible sources of strength during the pandemic. We are keeping our fingers crossed for better times ahead!
My mother has been at Parkfield House Nursing Home for 5 years, in that time she has been well cared for. The staff are very caring and my mother responds well to them. There is always a happy atmosphere and the home always smells clean. During covid, we have not had to worry about how mum is, because we know she is being well looked after and in the best place.
Hi Pat, what a kind review! It's so nice to hear that you think that your mother is well looked after in a clean, safe and happy environment. She's certainly a big personality and has become a great favourite with our staff since she arrived all those years ago. We're pleased to say that she's also...
My older sister spent the last 5 months at Parkfield House. Sadly she passed away recently, but the staff were so professional, understanding and most of all caring. I cannot fault her treatment and would like to thank every one of them for making a very sad time, bearable. And for also making time to make sure I was coping and taking care of myself. From the lovely lady who does the laundry, the domestics, office staff, HCAs and nurses - a very caring team, who are constantly busy and being buzzed by residents endlessly. But they still smile and continue to do their job with the utmost professionalism. Thank you all again.
Thank you for your positive and heartfelt review. We are pleased that you felt our whole team looked after your late sister with understanding, compassion and cheerfulness. She is much missed at the home and we are, of course, all very sorry for your loss. We would like to wish you and your family the very best for the future.
The staff showed kindness to my mother making her feel welcome and safe. Helping her with all her needs. Nothing was too much trouble. The communication was brilliant, able to phone at any time for information or to speak to my mother. My wife and I were both happy that she was in a safe place and putting our minds at ease.
Dear Peter, many thanks for your very kind words. It was both a privilege and a pleasure to look after her during the time that she was with us. Now that she has moved on, her presence is much missed by all the staff and the other residents. We would like to offer our very best wishes to her,...
Excellent staff in all departments across the care home. Excellent food, first class.
Dear A E, thank you so much for your kind review. We are grateful for your generous words and pleased that you feel satisfied with our care and support. It has been a real pleasure to meet you and your family and to care for your mother. We feel strongly that you and your sister are very much part...
The home, set in an old Manor house, has a quality of care to match the congeniality of the physical surroundings. My aunt has become more secure and happier in herself since arriving at Parkfield. The core care services are all in place and appear to be managed with competence and discretion. Similarly, communications to me are always pertinent and sufficient.
Hi Mark, many thanks for your positive review. We are delighted you feel that your aunt is in such good hands and you are kept regularly updated about her health and wellbeing. Our staff enjoy looking after her and she is a very important part of our family here at Parkfield House.
She really enjoyed speaking and seeing members of her family, this was the first time she had used any form of technology apart from a normal landline and she loved it.
Although we cannot visit, we know from our normal visits that she is in very good hands and is being well looked after.
The staff always go that extra step to make her happy and content.
Hi Mike, many thanks for your positive review. We are delighted that you feel that your aunt is in good hands and being well looked after. During a difficult and worrying time for relatives we have worked hard to ensure that they are able to keep in touch with and see – if only virtually – their...
Shame mum couldn't have been here longer to participate.
Thank you all.
Parkfield has become part of our "family" and dad has become part of theirs.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 27 August 2026General Nursing and Dementia Care, Residential, End of Life, Respite.
News (0) & Events (0)
There are no news items for Parkfield House Nursing Home.
There are no upcoming events for Parkfield House Nursing Home.
Awards / Recognitions (7)
- 27 Feb 2026Recipient: Parkfield House Nursing Home
- 15 Nov 2025Recipient: Parkfield House Nursing Home
- 21 Jun 2025Recipient: Parkfield House Nursing Home
Accreditations
There are no accreditations posted yet for Parkfield House Nursing Home.
Meet the Team (2)

Glendeen is a qualified nurse with over 20 years of experience within both the NHS and social care and is also a registered manager. Glendeen is passionate about being in what she describes as “a heart-warming sector”, and her focus is on delivering exceptional, person-centred care within a comfortable and homely setting.

Dedicated Deputy Manager at Parkfield House Nursing Home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Parkfield House Nursing Home to verify any information. View our terms and conditions. Parkfield House Nursing Home has an Enhanced Service -more info.