Parkfield House Nursing Home

Charville Lane West, Uxbridge UB10 0BY
Review Us
9.8 48 Reviews
  • Parkfield House Nursing Home, Uxbridge
Parkfield House Nursing Home is an attractive and comfortable nursing home in the quiet, but easily accessible residential area of Hillingdon in West London.

This elegant and listed 39-room home has been carefully refurbished and converted into delightful accommodation while retaining some original features. The bedrooms are spread over three floors. They vary in size and shape depending on where they are in the house, and each has its own character. Residents are encouraged to personalise their room with pictures, family photographs, mementos and favourite items of furniture.

Each room is equipped with an ensuite toilet and washroom as well as a TV, nurse-call system and an adjustable automatic bed. The rooms are well-ventilated with controllable under-floor heating so that the temperature is just right for the resident.

There is lift access to all floors, and both the home and garden are fully wheelchair accessible. The spacious lounges are comfortably furnished and equipped with TVs, games and books. The and dedicated hair salon provides on-site hairdressing services and is popular with residents.

Nursing and care staff are available 24/7 on each floor, supported by dedicated teams of kitchen, activities, facilities and housekeeping staff. They provide person-centred nursing, palliative and dementia care, as well as short-term care for those who need some looking after following a stay in hospital or their carers and families are temporarily unable to care for them.

The large garden offers plenty of comfortable seating spaces for residents and visitors to enjoy on warm days, while the secure keypad access in and out is reassuring for residents and their relatives.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400
  • Self-Funded Residential Dementia Care: from £1400
  • Self-Funded Nursing Care: from £1400
  • Self-Funded Nursing Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1550
  • RESPITE Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Nursing Care: from £1550
  • RESPITE Self-Funded Nursing Dementia Care: from £1550

Fees are dependent on the level of care required. Please contact the home directly for more information.

These prices are only a guideline, please contact Parkfield House Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Glendeen Quow (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (4)

Visiting

  • Visits for new admissions must be arranged by calling the care home at this time.

Parking

  • Free on-site parking is available.

Parkfield House Nursing Home Reviews (48)

9.8

Parkfield House Nursing Home has a Review Score of 9.8 (9.767) out of 10, based on 10 reviews in the last 2 years.
Over all time Parkfield House Nursing Home has 48 reviews.

Overall Experience
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Date Published
  • 48
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Reviewer Connection to Parkfield House Nursing Home
  • 20
  • 9
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Total of 48, showing 1-20
Review from Maggie G (Relative of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is by far the nicest care home I have ever experienced. From the moment you walk in, you're greeted with a warm, welcoming atmosphere that instantly makes you feel at ease. The staff are not only lovely and friendly but also genuinely caring and attentive to every resident's needs. They go above
and beyond to make sure everyone feels comfortable, valued, and respected. The food always looks delicious, well-presented, and varied, with something to suit everyone's tastes. It's clear a lot of thought goes into mealtimes. There's also a wonderful range of activities on offer, keeping residents engaged, entertained, and socially connected. Overall, it's a place full of kindness, compassion, and community spirit, and I would highly recommend it to anyone looking for outstanding care.
Reply from Glendeen Quow, Home Manager at Parkfield House Nursing Home

Dear MaggieThank you so much for your lovely words about our home and the care we provide for your relative. It means the world to us to know that you feel welcomed and reassured whenever you visit. Your relative is a very special part of our community, and it's a privilege for us to care for her. Your kind words are such a boost for the team, and I'll be sure to share them with everyone here.Please don't ever hesitate to let me know if there's anything more we can do for your relative, or to make your visits even more comfortable.With warmest regards

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Review from Craig C (Son of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has now been in Parkfield nursing home now since January, I find the care , staff excellent, friendly, caring and helpful, they keep me posted all the time with any changes to my dads health, I would recommend this home to anyone, he is also happy and content there


Thank you to all

Reply from Glendeen Quow, Home Manager at Parkfield House Nursing Home

Dear CraigThank you for your kind feedback, and for working with our team to ensure that your loved one receives the best possible care and support. We're so happy to have you both as part of our Parkfield House family. I will pass on your comments to the team, who will be very happy to

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Review from A L (Power of Attorney of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have mixed feelings about Parkfield. In the main I found the staff warm & caring in their dealings with my friend, however I frequently found at weekends she was left in bed for large parts of the day or left unattended in a chair. At these times I usually found her very despondent and morose. As
I said this seemed to happen at weekends.
There was a period of adjustment for her following her admission to Parkfield, eventually she settled well and spoke warmly about the staff there, often commenting on their patience. She also enjoyed some of the activities.
Reply from Glendeen Quow, Home Manager at Parkfield House Nursing Home

Thank you for your review. We are glad that you were happy with most aspects of your friend's care in the two months that she was with us, despite concerns about her staying in bed at times during the weekends. Your friend, who came to us from hospital, was very poorly at times. We don't insist that residents get up if they are not feeling up to it. They are never alone, as our carers, nurses, activities staff and housekeepers regularly check on a resident who is staying in their room. Each resident has a call bell to summon extra help at any time of the day or night, if required. However, we appreciate honest feedback from our residents' families and friends, and work closely with them and our professional colleagues to ensure that our care is the best it can be. If you wish to talk further to me or raise a complaint, please contact me at the home. You can also talk in confidence to our quality team on 07810 487150 and email them via quality@canfordhealthcare.co.uk

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Review from Vicky H (Daughter of Resident) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having had to make the decision for our mum to go here for end of life care was one of the hardest things we have had to do, however the care and support that our mum was given as well as us her family was truly amazing and we are so glad our mum was here for her final weeks, being cared for by staff
that showed her nothing but kindness, empathy, compassion, respectfulness and dignity.
All the staff always had time for her and for us as a family, genuinely caring people doing a job they are passionate about and this was seen and felt on a daily basis.
Even the housekeeping staff were friendly, kind, caring and very respectful.
Thank you to you all who cared for our mum you were all outstanding and we cannot thank you enough.
Reply from Glendeen Quow, Home Manager at Parkfield House Nursing Home

Thank you for your kind words. We're deeply touched to her that your mum received compassionate and dignified care at Parkfield House and that she was happy and comfortable. She will be missed by all of us. If you ever need anything or wish to talk, please feel free to reach out. Take care.

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Review from Anne M (Daughter of Resident) published on 24 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum has been resident here since April, 2024. The home itself is presented beautifully, clean and comfortable and the rooms cater for everything my Mum needs. The staff are excellent, caring and kind. Varied menu. Activities vary from morning and afternoons. Overall very happy and have peace of mind
Mum is being well looked after.
Reply from Glendeen Quow, Home Manager at Parkfield House Nursing Home

Dear Anne. Thank you for your kind words. It is always nice to hear words like "caring and kind" being used to describe our care. We hope to continue providing your mum with the best possible care.

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Review from Linda W (Daughter of Resident) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been at Parkfield House Nursing home for over three years now. From the onset we have been very happy with how he is cared for. He is kept clean and has clean clothes every day. He has clean bedding daily and has a room to himself where he is allowed to make his own with photos and personal
possessions. The staff are very kind and friendly to both residents and their families. Dad is happy, respected and stimulated with a range of daily activities. The dining area is pleasant and more like a restaurant with tablecloths and napkins. His diet is varied and of good quality. In the past Dad has enjoyed trips out to the farm and to Uxbridge for coffee and a tea dance, he hopes to go out again in the future. He enjoys having outside entertainment visiting the home especially the animals. We would highly recommend Parkfield House, we feel Dad is safe and well looked after.
Reply from Glendeen Quow, Home Manager at Parkfield House Nursing Home

Dear Linda. Thank you for your kind words. It is always nice to hear words like "friendly" and "kind" being used to describe our care. We hope that your dad continues to enjoy his stay at Parkfield House.

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Review from Rose E (Daughter of Resident) published on 8 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Parkfield House Nursing Home in Hillingdon for over a year, since March 2023. All the staff are super friendly and helpful. The activities are great and they have taken Mum outside to animal sanctuaries coffee shops etc. They went out of their way to celebrate Mum's 93rd
birthday and I have seen them organise celebrations and outside entertainment for all residents. Mum gets her hair and nails done regularly - has made friends. I can visit any time - I have no hesitation in highly recommending Parkfield.
Reply from Glendeen Quow, Home Manager at Parkfield House Nursing Home

Thank you for taking the time to review Parkfield House. We are incredibly proud of both our home and the care and dedication given to our residents by our team. It's very good to know that your Mum is happy with us and enjoying life at our home.

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Review from S F (Son of Resident) published on 8 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are always friendly when I visit, My mother has settled in well, and is enjoying her time there. She loves the activities and is always telling me about the things they have been up to. I could not hope for a better home for my mother.
Reply from Glendeen Quow, Home Manager at Parkfield House Nursing Home

Thank you for your very positive comments about your loved one's care. The team and I are delighted to see how happy and thriving your loved one is at the home, and we very much welcome your feedback. She is certainly a character and is very popular with staff and other residents, and we all love listening to her stories and life experiences.

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Review from Adriana W (Next of Kin) published on 12 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent... care home staff are caring and helpful.
Would highly recommend it.
My father settled in well.
This care home is very worthy of a 5-star rating.
Great activities help residents make friends, which is very important.
Reply from Glendeen Quow, Home Manager at Parkfield House Nursing Home

Dear Adriana, thank you for taking the time to write such a lovely review of our home. We have an amazing team that works hard to provide the best care and support for residents and their families. So, it really is pleasing to receive such positive and encouraging feedback. Your father is such a pleasure to look after and is very much loved here at Parkfield House.
We look forward to seeing you and your family again when you next visit.

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Review from Cherry B (Daughter of Resident) published on 11 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would not have placed Mum in Parkfield House if I had not been happy with their levels of care. Throughout the pandemic, they kept me informed and my mum as safe as possible. They publish a list of activities every month which include garden parties weather permitting.
Reply from Glendeen Quow, Home Manager at Parkfield House Nursing Home

Thank you for taking the time to review Parkfield House. Our staff work so hard to provide a positive, home-from-home experience for all our residents. Giving them all the care and attention that they so deserve!

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Review from Stephen N (Brother of Resident) published on 23 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the receptionist to the carers we have found all the staff to be friendly and helpful and compassionate. From our visit to see my brother when the staff had the residents out in the front garden with the visiting pet animals we knew he was in good hands. We have been there at various meal times
and the food always looks delicious and arranged in such a way that he can help himself with dignity.
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Review from M L (Daughter of Resident) published on 27 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Parkfield House Nursing Home for only a couple of months following a fall which resulted in a broken leg. I was a little apprehensive at first, having heard all the horror stories about care homes but I needn't have worried. Parkfield has developed a culture of putting the welfare
of residents first. The staff are great and are keen to involve me in discussions about her wellbeing, always taking my concerns seriously, followed by prompt action.
I'm amazed at how well they've got to know my mum in such a short time and the patience they've shown, as my mum who had been refusing her food before moving to Parkfield almost immediately began eating and drinking well. All this has given me the assurance I need, that mum is in good hands and receiving the best care. Mum has settled in well and her broad smiles demonstrate that she loves it. I cannot thank Parkfield House staff enough.
Reply from Glendeen Quow, Home Manager at Parkfield House Nursing Home

Many thanks for your very kind words, which I will pass on to the home team. We are delighted that you are so pleased with your mother’s care and that she’s settling in well here at the home. Seeing our residents smiling is the best part of the job for all of us! We will do our best to ensure that she continues to receive the best possible care and enjoy her highest quality of life here at Parkfield.

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Review from Tracy K (Daughter of Resident) published on 26 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was in Parkfield Home for around 2 months before passing away.
I came over from Australia for 3 weeks to see her, I spent every day of those 3 weeks with my mum.
I have worked in this industry for 20 years and I have never seen what I saw there, day in, day out.
My mum was not only cared
for but she was treated with respect, dignity, understanding, caring and love each and every day.
Nothing was ever too much for any of the staff, everything they did for my mum was with a smile on their face and a beautiful heart. The person-centred care really stood out from the manager, nurses, carers, cleaning staff and even the handyman.
My mum and our family were truly blessed to have spent my mum's last months with such beautiful people, I will be forever grateful to each and every one of you.
Reply from Glendeen Quow, Home Manager at Parkfield House Nursing Home

Many thanks for your kind words. Your mum was an absolute pleasure to care for. She will be dearly missed by all.

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Review from P C (Son of Resident) published on 3 February 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very responsive and friendly carer team and activities leads. Only a small number of residents but the team work hard to maintain interactions with residents. Regular residents/staff sessions also allow for feedback and collaboration. The nursing team and manager are engaged at every level and the central
admin team provide prompt support.
Reply from Glendeen Quow, Home Manager at Parkfield House Nursing Home

Hello. Thank you so much for your kind words. The team will be so proud when I show them. They try their very best every day to make a difference in people's lives and your review shows them it is all worth it.

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Review from L G (Daughter of Resident) published on 31 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful, caring, friendly, efficient and welcoming nursing home. Dad's nursing care needs have changed in recent months with a number of hospital visits, and each time there is a change this is adapted to with no problem, and he is always welcomed back from hospital warmly. The staff are always caring,
polite and compassionate to residents; and welcoming to visitors.
The rooms and facilities are very comfortable and well maintained, Dad has his own paintings up in his room which makes it feel more homely for him.
The food is wonderful (Dad's words), and the programme of activities is excellent and varied.
Reply from Glendeen Quow, Home Manager at Parkfield House Nursing Home

Thank you for such a lovely review. He always bounces back when he has a setback and greets us with a smile each morning. He's a delight to support and such a happy person even when he's not feeling well.

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Review from S R (Daughter-in-law of Resident) published on 5 July 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
A new manager is now in place and her and the current staff have all been very helpful and the issues raised previously are currently being addressed to our satisfaction and we are very happy with the care our loved one is receiving.
Reply from Glendeen Quow, Home Manager at Parkfield House Nursing Home

Thank you for taking the time to write such a lovely review of our home. We have an amazing team who works hard to provide the best care and support for residents and their families. So it really is pleasing to receive such positive and encouraging feedback. Your relative is such a pleasure to look after and is very much loved here at Parkfield House. We look forward to seeing you and your family again when you next visit.

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Review from Christine M (Daughter-in-law of Resident) published on 20 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum-in-law has been at Parkfield House Nursing Home for many years now, we feel her care has been very good and do not worry about any aspect of her care. There does not appear to be a high turnover of staff which is reassuring. Food always looked excellent when we accompanied Mum into the dining
room, all areas are clean and nicely decorated. Very expensive though since we lost Mum's funding. Would recommend though.
Reply from Wendy Bristow, Home Manager at Parkfield House Nursing Home

Dear Christine, thank you for taking the time to complete a care home review regarding Parkfield House. I am pleased to hear that you do not worry about any aspect of her care and that you feel that the care has been very good. Providing a caring, clean, happy home is what we pride ourselves on most and it is reassuring to hear that these are your thoughts. Thank you once again, and I will ensure that I pass your review on to our staff team.

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Review from J W (Daughter of Resident) published on 6 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum, who has dementia, took a fall back in August 2021. We were lucky to find such a marvellous Nursing Home back in October 2021 and we are still glad of the decision we made to place her at Parkfield. All the staff are so friendly and caring and you can tell they really bond with the residents.
The standards are excellent and we, as a family, felt comfortable with Parkfield as soon as we walked in - there is a homely atmosphere there and you just know that your family member is at the centre of everything that the staff do for them. A massive feeling of reassurance for us.
Reply from Wendy Bristow, Home Manager at Parkfield House Nursing Home

Thank you so much for taking the time to write such a lovely review. It means so much to all of us at Parkfield as we strive to provide the best care possible. We are so pleased to hear how happy you are with all that we do for mum and that you appreciate the care and attention that our staff have shown to your mum. Thank you once again.

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Review from Timothy M (Son of Resident) published on 5 November 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
After a fall, our elderly mother was unable to live alone in her flat any longer, as she would have preferred. We were very fortunate to find a nursing home as good as Parkfield House to provide the care and attention that she now needs. The management is responsive, and in particular, I have been impressed
by the steps taken to protect residents and staff from Covid. The senior nursing staff are very professional and humane and they communicate well. The carers show great kindness in a demanding job. The social activities for the residents are excellent, they really bring the home to life. Our mother is gradually adapting to this big change in her life. For us in the family, it is reassuring to know that she is receiving all the care she needs and so much kindness in her new environment.
Reply from Wendy Bristow, Home Manager at Parkfield House Nursing Home

Thank you for taking the time to write such a wonderful review which I will ensure is shared with all the team here at Parkfield House. Our residents’ wellbeing is our main priority and it is great to hear that you are so pleased with the quality of our care. We are pleased to have welcomed both mum and you all into our Parkfield family.

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Review from Graham M (Son of Resident) published on 27 October 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum became a resident of Parkfield House in December 2019 and was very impressed with the staff both admin and carers. When the pandemic hit I was very impressed with the home's reaction during this very difficult time. Therefore, I would have no hesitation in recommending Parkfield House to family
and friends.
Reply from Wendy Bristow, Home Manager at Parkfield House Nursing Home

Thank you very much indeed for your kind comments. It has been a pleasure for my team to see how well Mum has settled since she has been with us.

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Current Review Score: 9.8 (9.767)

Overview of Review Score

The Review Score of 9.8 (9.767) out of 10 for Parkfield House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.767 for Parkfield House Nursing Home is calculated as follows: ( (95 Excellents x 5) + (16 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 116 Ratings = 4.767
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Parkfield House Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Dec 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 15 Sep 2025

General Nursing and Dementia Care, Residential, End of Life, Respite.

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Awards / Recognitions (4)

Meet the Team (1)

Glendeen

Glendeen Quow

Job Title: Registered Manager Joined: 2022

Glendeen is a qualified nurse with over 20 years of experience within both the NHS and social care and is also a registered manager. Glendeen is passionate about being in what she describes as “a heart-warming sector”, and her focus is on delivering exceptional, person-centred care within a comfortable and homely setting.

Frequently Asked Questions about Parkfield House Nursing Home

What types of Care is Parkfield House Nursing Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Parkfield House Nursing Home have?

There are 36 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Parkfield House Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Parkfield House Nursing Home to the centre of Uxbridge?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Parkfield House Nursing Home to verify any information. View our terms and conditions. Parkfield House Nursing Home has an Enhanced Service - more info.