28 Southend Road, Beckenham BR3 5AA
Sloane House Nursing Home is based in an attractive period house, with a relaxed and friendly welcome for residents and visitors.
It is based in a quiet residential area and provides nursing and palliative care to older people in the Beckingham area.
There are a variety of spacious bedrooms at Sloane House, all tastefully decorated, with en-suites available.
A relaxing lounge area, hairdressers and nail salon, plus an ample sized conservatory are just some of the excellent amenities provided.
A variety of healthy meals are cooked by the home's chef, and regular entertainments and activities are arranged to suit resident's needs and interests.
Group: Mills Family Ltd
Person in charge: Lucy Hyde-Pawley (Home Manager)
Local Authority / Social Services: London Borough of Bromley Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 36 Service Users
Registered Care Categories*: Dementia • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment
Admission Information: Ages 65+.
Single Rooms: 36
Shared Rooms: 0
Rooms with ensuite WC: 36
Weekly Charges Guide: Nursing Care Single £784 – £1680 (These prices are only a guideline, please contact Sloane House Nursing Home to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
No visiting restrictions
Free parking on site
Latest Care Quality Commission* Report on Sloane House Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.9 (maximum of 10) for Sloane House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.6 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Sloane House Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.574 for Sloane House Nursing Home is calculated as follows: ( (8 Excellents x 5) + (32 Goods x 4) + (20 Satisfactorys x 3) + (7 Poors x 2) + (1 Very Poors x 1) ) ÷ 68 Ratings = 3.574
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.306 Points relating to the number of positive Reviews for Sloane House Nursing Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 = 3.75
Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 4 Reviews ÷ 7.2 Target = 0.556
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Sloane House Nursing Home has a Review Score of 7.9 (7.880) from 6 Reviews
Review submitted from a Website Submission by Michael (Son of Resident) on Saturday 4 November 2017. Relates to November 2017.
I believe the Sloane House Nursing Home is reasonably good in comparison with other homes, but the sector is notoriously costly. I feel that the quality of meals could be raised. Although staff have gone out of their way to cater for my mother's gluten and lactose intolerance, the general standard is average and breakfasts have been poor.
I believe that the standard of facilities is adequate but the amount of activities has gone down recently, unfortunately. I also believe that one cannot expect residents with dementia to give clear answers to questions as to what they would like and feel that consulting relatives and friends who knew them when they were active would help. I think widening the scope of entertainment including CDs of musical artists they liked and film DVDs would promote better cognition.
I also believe that nursing and caring are low paid professions, but management is not - so I think it might be advantageous to look at reducing wage differentials realistically.
How likely would you be to recommend Sloane House Nursing Home? Neither Unlikely or Likely
Review submitted from a Postal Card by J F (Friend of Resident) on Tuesday 5 September 2017. Relates to May 2017.
Rude, unhelpful staff. Surly. I was given the impression I was a real nuisance and I should be in my own home, not visiting my dear friend.
How likely would you be to recommend Sloane House Nursing Home? Unlikely
Review submitted from a Postal Card by D V (Daughter of Resident) on Friday 1 September 2017. Relates to August 2017.
My mother has been well cared for in Slone House for a year and she is very happy.
My only concern is that on Sundays the standards fall a bit.
How likely would you be to recommend Sloane House Nursing Home? Extremely Likely
Review submitted from a Postal Card by S M (Friend of Resident) on Tuesday 29 August 2017. Relates to August 2017.
This review is based on 2 x3 hour visits in June and August. I visited the resident in her room and was included in arrangements for lunch which was very positive in every aspect. I was impressed with staff's care of the residents who were universally treated with dignity and respect. This attitude is embedded in the staff team. They were very complimentary about new management and understands the role of management.
How likely would you be to recommend Sloane House Nursing Home? Likely
Review submitted from a Postal Card by David W (Son of Resident) on Wednesday 23 August 2017. Relates to August 2017.
On the whole, the care is good. I am concerned that sometimes my mother is unhappy and states that some of the staff ignore her requests and are slow to answer when called. I understand that this is not necessarily the case and may be part of her illness.
How likely would you be to recommend Sloane House Nursing Home? Likely
There are currently no Care Home Idol entrants who have performed at Sloane House Nursing Home