Sloane House Nursing Home

The home could do with some more staff. My mum is treated very well.

Rude, unhelpful staff. Surly. I was given the impression I was a real nuisance and I should be in my own home, not visiting my dear friend.

My mother has been well cared for in Slone House for a year and she is very happy.

My only concern is that on Sundays the standards fall a bit.

This review is based on 2 x3 hour visits in June and August. I visited the resident in her room and was included in arrangements for lunch which was very positive in every aspect. I was impressed with staff's care of the residents who were universally treated with dignity and respect. This attitude is embedded in the staff team. They were very complimentary about new management and understands the role of management.

On the whole, the care is good. I am concerned that sometimes my mother is unhappy and states that some of the staff ignore her requests and are slow to answer when called. I understand that this is not necessarily the case and may be part of her illness.