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- Villa Maria Nursing Home







Villa Maria is a private nursing home located in South Croydon, Surrey offering a 'home-from-home' atmosphere.
Residents at Villa Maria are given the opportunity to enjoy a positive and quality life experience during their stay.
Staff at Villa Maria recognise the importance of person centered care and tailor holistic care around each residents individual needs, ensuring residents' families are involved in the care process.
All rooms in the home are...
Care Provided by Villa Maria Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 26 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees can be discussed on an individual basis after dependency assessments have been completed
The price(s) shown are provided by the care home. Contact Villa Maria Nursing Home for full pricing details and T&Cs.
Contact Villa Maria Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Villa Maria Care Ltd
- Private Owned
Person in charge
- Wasiu Ogundipe(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2014
- Number of floors: 2
Room Information
- Single Rooms (26)
Visiting
- Visits to the home are welcome throughout the day with some restrictions during protected meal times which are between 12:30 and 1330 as well as between 17:00 and 18:00. The home is 3 minutes walk from South Croydon Train Station.
Parking
- Parking is available on the home's forecourt
Villa Maria Nursing Home Reviews (32)
Villa Maria Nursing Home has a Review Score of 9.1 (9.117) out of 10, based on 10 reviews in the last 2 years.
Over all time Villa Maria Nursing Home has 32 reviews.
At first my dad was quite unsettled due to his dementia, but the staff were patient and always reassuring to him and to the family.
I can't fault the care my dad receives, his personal care is great, he always appears clean and shaven and he enjoys the quality of food. Staff assist him with eating and drinking when needed.
All the staff are friendly, have a good sense of humour and are attentive and update me with how my dad has been, when I visit.
I would particularly like to thank Ben, Clinical Head Nurse, for his time and attention to detail with regards to understanding my dad's medical issues and finding solutions to administer his medication.
Thank you so much for sharing your thoughtful feedback about your dad's experience at Villa Maria. We're delighted to hear that he feels comfortable and well cared for, and that our team's approach has made a positive difference to him and to your family. Your kind words about our staff mean a...
I can honestly say I can't fault the service my brother received. The administration and nursing staff show my brother nothing but respect right up to the day he passed away.
The care they provide is friendly, very professional and done with a smile on their faces. My mother and I attended a few of the entertainment events they put on, which were fantastic to see. Everyone got involved which made it fun for all.
Thank you all again for your kindness.
Thank you so much for your kind and heartfelt words. It means a great deal to our whole team to know that your brother felt respected and well cared for during his time with us. We're also glad that you and your mother were able to share in the home's activities and create those special memories...
Villa Maria Nursing home provided a caring safe environment for my relative. All staff showed a high level of respect to my Aunt. Good humour to help her wellbeing and care and attention for personal care and meal times. VM always warmly welcomed me during my visits. Birthdays and special occasions for my Aunt were made special days for her at VM, especially when she celebrated her 90th birthday last year. Thank you to all Staff.
Thank you very much for your positive review of our service at Villa Maria. It is always our pleasure providing the highest level of care to your loved one in our care.
As a service user they have helped me with everything and have listened to my needs and have encourage me to join in with activities e.g. dance
We are pleased to hear about your positive experience of our service and our team is committed to ensuring your needs are met to a high standard at all times.
The main head nurse has kept me informed when there has been an accident or appointment. The activity has been good and adapts to the persons needs.
Thank you for your positive review. We strive to continue to improve our services based on your feedback.
Very friendly staff working here, who are always very happy to help Mum in any way she needs. I believe my Mum is very well cared for throughout the day and night. She has settled easily into the care home routine and I would even say her state of mind is much more stable, and her health is good. I am very impressed with Villa Maria Nursing Home.
Thank you for sharing your positive experience of our service.
Staff always helpful / friendly nothing too much trouble.
The member of staff in the office is a Star and great person to communicate with regarding my aunt.
The nursing team always willing to give answer questions .
Thank you for sharing your experience with us. The team at Villa are committed to providing services that ensures positive experience to our service users and their relatives.
I have found that Villa Maria has recently improved to become an exceptional nursing home. My mother now receives outstanding care from the dedicated new management, lead nurses, and long serving carers. This staff is attentive, professional, and truly caring. I'm so grateful for their kindness and the safe, supportive environment they provide.
We are happy to hear that your experience of our service has improved for the better in recent times. Thank you for sharing this with us and we will continue to ensure we provide more of positive experience of our service to you and your loved one in our care.
This is very too faced this place they will talk about you to social services and arrange to give your loved one extra medication without telling you we will now have a legal battle to keep him in this care home which will probably drag on for several years I I help many people and never ask nothing in return not one penny but these people only care about one your money avoid this care home. I thought they were great but should have known better as I've helped families before and we'll continue to do so.
Thank you for sharing your feedback. We take all concerns seriously and are committed to transparency in making care decisions about our service users. While we are unable to discuss individual cases publicly, we strongly deny any suggestion of inappropriate communication with authorities or...
My brother has only been at Villa Maria a short time but I have found the staff very approachable and answered all my questions with regard to his care plan. All staff are pleasant to deal with and polite.
Thank you for your kind review. The resident that this review relates to is nil by mouth and does not have experience with our food and drink.
Although my father wasn't at Villa Maria very long, I was so happy with the care he received, every day I came in and every day he was in fresh bed linen. Everyone referred to him by name, a small thing but I think important. When admitted the staff wanted to know as much as possible to make his stay as comfortable as possible, such as favourite foods and drinks. And when he passed away all staff showed genuine care for him and us as we grieved.
I have my younger brother as a resident at Villa Maria South Croydon. I found the home and staff to be very professional, caring, polite and sympathetic. I feel my brother's needs are being met to a very high standard. This has been a great relief to all our family. Thank you.
Villa Maria staff always make us feel very welcome, nothing is too much trouble for them. We know that Mum is well looked after and genuinely cared for.
My daughter has been here for over two years. I have never had any complaints regarding her care.
My husband was here for twelve years after a stroke which left him speechless and with no movement on one side. Sadly, he passed away in January. The staff were lovely to me and my daughter, some coming to the funeral and wake. I always found staff to be very good, very patient in working out what he wanted as he couldn't use a computer and only had one hand and facial expressions by which to communicate. He always looked neat and tidy. He was happy there. Activities take place each week and concerts occasionally. In the warmer weather, there is access to the garden. I always felt very welcome and included in his care arrangements as did other family members. Even now, the home keeps in touch with me which I appreciate as over the years it had become my second home.
Villa Maria Nursing Home is a fantastic nursing home, as it not only brings everyone together but has that kind atmosphere with everyone that works there as well. My dad was in Villa for a while and they treated him so well, he loved it.
Villa Maria Nursing Home has a homely and relaxed feel. Residents are well cared for in a professional and respectful manner. Staff are always cheerful, friendly and accommodating. Activities are provided on a daily basis.
The staff go over and above for all the residents. They do their daily jobs as well as entertain the residents daily with all sorts of activities.
The manager is lovely and does as much as she can to ensure all residents are happy and cared for. The standards are very high. They care for each one of their residents whether they are there permanently or just for respite.
As soon as you walk in, there is a happy atmosphere, also it is very clean.
My mum is on level 5 with food. They made sure all my mum's needs regarding eating and drinking were met.
My mum didn't feed herself when she went in, with their help and encouragement, when my Mum came home she was feeding herself.
Now, when my mum has respite, I ask for Villa Maria due to the excellent care they give everyone in there.
The staff, the care manager and the receptionist are so amazing and true to the cause of caring for your loved one. They are on hand at any time of the day to help you with any concerns you may have regarding your loved one.
My mum is always clean, tidy and well cared for. Her bedding is always clean, along with her room and surroundings.
Overall, a very safe, welcoming environment for your loved one to be placed in. A jewel in a crown amongst a crowded profession.
I'm really proud to write this review on behalf of Villa Maria Nursing Home as it has come from my heart, it is been a really difficult time for our loved one and family members but Villa Maria has helped us through this difficult process.
My grandmother was very comfortable during her stay at Villa Maria and she liked all the staff members. She always looked clean and well cared for. She was repositioned regularly and assisted with her meals and medication. During self care the door was always closed to maintain my Grandma's privacy. The staff members were so friendly and accommodating. They were always smiling, laughing and joking around with my Grandma.
My family never had any fears or concerns about mistreatment. We were always made to feel welcome.
The room was spacious and warm. The main door has a security lock so intruders couldn't enter the building.
There were activities in the lounge area though unfortunately my Grandma was unable to attend for medical reasons.
I would recommend Villa Maria to anyone who has a loved one in need of extra care and support. Such a warm loving environment.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Villa Maria Nursing Home.
There are no upcoming events for Villa Maria Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Villa Maria Nursing Home.
Meet the Team (2)

I am a dedicated and compassionate Care Home Manager with over 20 years of management experience in the care of the elderly with a proven track record of enhancing residents' care, improving operational efficiency, and ensuring regulatory compliance.
My commitment to Villa Maria Nursing Home includes; enhancing the quality of life of our residents through the promotion of a person-centred care model that respects and promotes each resident’s preferences, wishes and dignity as well as their independence.

I have been at Villa Maria for six years. I support the management and staff team in all areas of administration. I have also developed positive relationships with the people we support and their families over the years. It's a pleasure to have met so many wonderful people.
Frequently Asked Questions about Villa Maria Nursing Home
What types of Care is Villa Maria Nursing Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Villa Maria Nursing Home have?
There are 26 Single Rooms.
What are the Facilities & Services at Villa Maria Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Villa Maria Nursing Home to the centre of South Croydon?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Villa Maria Nursing Home to verify any information. View our terms and conditions. Villa Maria Nursing Home has an Enhanced Service -more info.