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- Willett House Nursing Home







Willett House Nursing Home is located in a beautiful part of Chislehurst, Kent. Carers offer a warm and loving home, with a high standard of person-centred care to thirty five older people living with dementia. Nurses and carers provide full nursing and clinical care twenty four hours a day. They are dedicated to caring for residents with dignity, respect and compassion and to serving residents’ social, physical, clinical and emotional...
Care Provided by Willett House Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 37 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Acquired Brain Injury (ABI)
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please enquire directly
The price(s) shown are provided by the care home. Contact Willett House Nursing Home for full pricing details and T&Cs.
Contact Willett House Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Mission Care
- Voluntary / Not for Profit Owned
Person in charge
- Uchenna Nwagbolu(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1962
- Number of floors: 2
Room Information
- Single Rooms (37)
Visiting
- The home has protected meal times, therefore they do ask if you can avoid visiting between 8:30am to 9am, 12:30pm to 1:30pm and 5pm to 6pm. Thank you.
Parking
- Small Car Park situated at the front of Willett House Free parking 11 spaces
Willett House Nursing Home Reviews (26)
Willett House Nursing Home has a Review Score of 9.5 (9.485) out of 10, based on 7 reviews in the last 2 years.
Over all time Willett House Nursing Home has 26 reviews.
Willett Hse has become home to my mother. I could not wish for a better place for her. The staff are so friendly, A very clean and spacious Nursing Home, the food is brilliant & caters for all. I would recommend this Nursing Home to Anyone, You won't be dissapointed.
Mum has been a resident here since March 2026, she has been so well looked after by everyone since she arrived. Mum has dementia/alzeimers and has some behavioral issues now. The staff are all first rate and has received outstanding help and care as she moved through this difficult time. She is settled here, she recognises everyone and has put nearly a stone on since arriving!! The home is spotless everyone knows your name, everyone is caring and so very kind to Mum. Mum is spotless too!! Thank you Willett House, a wonderful new home for Mum.
Last week marked three years since my mother moved into Willett House. From our first visit, the warmth, clean surroundings and professionalism of the manager and staff reassured us. It felt like home then, and even more so now. As a family, we are grateful to know Mum is safe, respected and well cared for. Her food is freshly prepared, and her hydration and weight are carefully monitored, with prompt action taken whenever needed. Any concerns I have raised have always been met with kindness and a willingness to help. Mum's Christian faith has always been central to her life, and the Christian chaplain is a wonderful part of the compassionate and holistic care she receives. This week she is visiting a museum in London with Willett House, where her grandchildren will meet her-a full-circle moment, as she once took them there on school holiday outings. Indeed, we never know what the future holds, but thank you to the management and staff for holding our hands every step of the way.
They are not only experts in their fields, but they should also be acknowledged for acting like 'counsellors.'
I definitely believe that I would be in an extremely dark place if it wasn't for them!
From the bottom of my heart , I cannot thank them enough for everything they do!!! I would recommend Willett House to anybody, the care is impeccable and when going through a trauma like we all are, I know I've made the best choice in my life!
We feel we could not have got a better care home for Mum in this difficult time of her life.
My nan has been in this care home for over a year now with dementia and we couldn't be more happier with the care and support she receives the staff and carers are excellent with her and her needs she's very happy there and we only live 10 minutes from to care home to visit her never had any issues with this home would highly recommend
On discharge from hospital on 'end of life care' my mother spent the last month of her life at Willett House suffering from advanced dementia. The care she received was outstanding and the staff were excellent. Everyone we came across seemed to genuinely and deeply care about her dignity and comfort even though she was largely oblivious to such matters herself. Please do not be put off by the slightly dated decor compared some newer homes, the care and attention we received as a whole family was so much more important.
We were so grateful for the wonderful end-of-life care our mum received at Willett House for the short time she was there. All the staff were so kind to Mum and to our family and made her last days peaceful and painless in a home-from-home environment, which was such a comfort to us all.
I was contacted regularly with any updates on my Dad's health and care.
Thank you to the brilliant staff at Willett House for all you did.
As a family, we cannot praise Willett House enough. Our mother has been here for five years and the staff have been amazing. She has been treated with the utmost care and dignity. A big thank you to all.
The care my wife got over the last year of her life was excellent. I was always kept informed if something was different and how my wife was doing. Her clothes were always clean and my wife’s personal care was really great. Good hair cut, nails were always cut and looked after.
I don’t even have the words to express my gratitude to all the staff at Willett House for how they have cared for my nan over the last eight months. They have made the last months of my nan's life as happy and comfortable as could be. Every member of staff is kind and compassionate and could not have made the last few days any easier. Losing a loved one is hard enough and everyone went above and beyond to ensure my nan was as comfortable as she possibly could have been along with all her loved ones there to see her. They informed us of every little thing going on no matter how big or small and we just could not have done it without them. Thank you so much to everyone for your love and support towards my nan. We will be forever grateful.
All the staff, without exception, were kind, patient and caring. I would recommend this care home to look after your loved ones, knowing that they would be safe and cared for to the highest standard.
Dad was discharged from hospital into the nursing care provided by Willett House Nursing Home in October 2020, in the middle of these challenging times. Dad was in very poor health upon arrival and I had my concerns about how this unassuming nursing home would cope and respond to dad’s particular care needs. My concerns were unfounded because from the outset thanks to an extremely experienced management team, highly skilled and professional nursing, determination and a genuine human kindness shown by absolutely everyone I’ve now come to know, Dad pulled through and is gradually settling into life at Willett House Nursing Home, whilst being kept safe. No family wants to see their loved one go into a nursing home, which is why I cannot adequately convey how reassuring and comforting it is to know that Dad is cared for day and night by this amazing group of people at Willett House Nursing Home. They show Dad the utmost patience and respect every day, its truly inspirational. I’m humbled. In my mind there is no where better.
My father has been in Willett House now for nearly six months and has been cared for wonderfully well by the staff in Primrose. He is safe, well cared for and content. My family are always happy to visit and are made very welcome and it is a comfort to know that he is happy and so well cared for. A big "Thank You" to all the staff on Primrose.
Friendly, caring home where my mother with advanced dementia and Alzheimer's has lived for 4 years. Physical care is excellent, activities are very good and the food is very well received. It is freshly prepared at the home and the selection offered is excellent. The internal decor in the communal areas is being updated which will be well received by everybody, and the individual rooms are clean and bright. The garden is a lovely place for all to congregate, weather permitting. I like the fact that, because each wing has its own small lounge, the home has a slightly higher staff resident ratio than homes with large lounges.
Willett house offers an outstanding quality of care. The staff are first rate, comforting, patient and caring. We feel lucky my mother is so well cared for.
My mother has been in Willett House for approximately 10 years. I am happy and grateful for the care she has always received from the dedicated staff. There have been many staff changes during this time but on the whole, standards have remained good. However, in the last few months, the activities staff have changed and activities have deteriorated somewhat. Interaction and general stimulation are lacking. Compared to the previous staff.
Very good friendly staff.
Willett House is a clean well cared for nursing home. The staff are friendly and very attentive to the patients. The food seems well cooked and varied. Thank you to everyone for their patience and kindness.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Willett House Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Willett House Nursing Home.
Accreditations
There are no accreditations posted yet for Willett House Nursing Home.
Meet the Team (1)

Throughout their time with Mission Care, Uchenna has actively pursued professional development, completing a range of training programmes including Level 5 Best Interest Assessments, Deprivation of Liberty Safeguards (DoLS), and Skills for Care’s Well-Led course. These experiences have further strengthened their leadership and clinical expertise.
With a passion for nursing and a deep dedication to residents’ wellbeing, Uchenna is committed to delivering high-quality, personalised care. They take great pride in helping residents live with dignity, joy, and purpose. Their career has also spanned the organisation’s digital transformation, including the successful adoption of Care Vision, a digital care planning system that has enhanced the delivery of tailored support.
As Home Manager, Uchenna leads a committed team at Willett House where residents are always the priority. They value the strong support provided by the Senior Management Team and foster a culture of teamwork and compassion within the home. For Uchenna, Willett House is more than a workplace, it is a close-knit, caring community where everyone works together to improve the lives of those they support.
Frequently Asked Questions about Willett House Nursing Home
What types of Care is Willett House Nursing Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Willett House Nursing Home have?
There are 37 Single Rooms.
What are the Facilities & Services at Willett House Nursing Home?
Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Willett House Nursing Home to the centre of Chislehurst?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
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