Bracknell Care Home

Crowthorne Road, East Hampstead, Bracknell RG12 7DN

Bracknell Care Home, Bracknell, Berkshire
Bracknell Care Home, Bracknell, Berkshire
Bracknell Care Home, Bracknell, Berkshire

Bracknell Care Home is situated on the outskirts of Bracknell, Berkshire and is easily accessible from the M4.

At the home, the team provide nursing care to older people and physically disabled adults. NHS services such as physiotherapy are readily available at Bracknell.

Bracknell has pleasant gardens for residents to enjoy. Indoors, the home is decorated tastefully but the team always encourage residents to bring in belongings to personalise their spaces.

Group: Four Seasons Health Care

Person in charge: Natsayi Dunira (Home Manager)

Local Authority / Social Services: Bracknell Forest Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Stroke

Admission Information: Ages 65+.

Single Rooms: 26

Shared Rooms: 2

Rooms with ensuite WC: 24

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Bracknell Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Bracknell Care Home has a Review Score of 9.7 (9.740)

The Review Score of 9.7 (maximum of 10) for Bracknell Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Bracknell Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.74 for Bracknell Care Home is calculated as follows: ( (97 Excellents x 5) + (34 Goods x 4) ) ÷ 131 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Bracknell Care Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 6 Reviews ÷ 6 Target = 1.000

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bracknell Care Home?

  • Extremely LIKELY
    11
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bracknell Care Home

  • Daughter of Resident/Service User
    4
  • Brother of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

I have always been pleased with the care my mum received and although she did not join in with the activities, she was always part of the group.
During my mum's last month of her life, following a stroke, I visited from Kent 3 times a week, normally for 4 hours. Although I was able to give mum fluids, the staff and nurses continued to check her topping up her intake. I was always offered coffee and when I stayed 6 hours, they made me egg on toast. Very caring staff.

How likely would you be to recommend Bracknell Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Excellent place for my wife to live in. She was admitted on 4th May 2017 after spending time at Frimley Park Hospital, where she was not looked after properly.
What a change now. First class food, attention and care at all times. My wife has dementia so does not mix well but staff are trying to overcome this problem.

How likely would you be to recommend Bracknell Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been in the care home for almost a year. The staff are kind, friendly and welcoming. I feel my mum is well cared for and feels safe in her environment. She had a good transition into the home, which helped greatly for her to deal with her change in circumstances. Mum's appetite is small these days, so sometimes finds the meal portions too large but they always try to accommodate her needs.

How likely would you be to recommend Bracknell Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I find my parents are happy and well looked after. They have been here for 3 years now and share a double room with en suite.

How likely would you be to recommend Bracknell Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father in law has been in this care home for 4 months. The standard of care is excellent. The staff go the extra mile to ensure each resident is happy and feels safe. They have taken good care of his pressure sores to his heels, which he had before he arrived at this home and they are healing.

How likely would you be to recommend Bracknell Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My father in law has been in a few homes and this one is by far the best. He receives excellent care from all the staff; whether it be the carers who are always smiling and cheerful, the chef who comes around and checks everything is ok with the resident's food, or the activities organiser who goes the extra mile to make sure there is always something going on.

How likely would you be to recommend Bracknell Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are very friendly, professional and approachable. My dad is always clean and presentable, his room is airy and light and it always smells clean and fresh. There is always a drink whether it is juice, water or a hot drink to hand, activities are always going on even though my dad isn't one for joining in, he watches and enjoys all the music that is always playing in the background. The food is lovely. My dad has been in a few places and this one is far by the best. I feel comfortable and very happy when I leave, knowing he is in very good hands.

How likely would you be to recommend Bracknell Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum was in this home only for a short time. They treated my mum with kindness and dignity in her last days of her life. The carers and staff were very kind and caring each time I visited the home. Mum's room was lovely, clean and bright with a nice cosy bed. Thank you for caring.

How likely would you be to recommend Bracknell Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My experience of this place is very good indeed, I have no complaints what so ever and would highly recommend this home to anyone. I love my room, it's very bright and airey. I love to show it off at any occasion! I love the fact that I can personalise my room just the way I want it with all my own favourite bits.

How likely would you be to recommend Bracknell Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Every time we visit our grandmother she is happy, smiling and healthy. We couldn't ask for more. The staff are always so welcoming and warm and very clearly care a lot about their residents.
Our nan's happiness makes us happy. Thank you.

How likely would you be to recommend Bracknell Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother has been at this care home for about six to seven years. Our family selected this home because of its family atmosphere. This has held good even today, its a good place to visit.

How likely would you be to recommend Bracknell Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

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