Bridge House Nursing Home

64 High Street, Twyford, Reading RG10 9AQ
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9.8 47 Reviews
  • Bridge House Nursing Home, Reading
At Bridge House, Established in 1979, they help their residents maintain their independence and dignity, whilst ensuring their needs and expectations are fully met.

They believe that being independent means having the freedom of choice and flexibility over how the day is spent. This extends to the time of rising and retiring, when and where meals are taken and whether the individual wishes to participate in spontaneous or pre-planned events, within the Home or wider community.

Working closely with families and professionals is fundamental in delivering and maintaining the required level of health and well-being. They also appreciate how important it is that residents retain close relationships with their family and friends. Bridge House's comprehensive care provision is designed to deliver skilled, professional and individually planned nursing care in an unobtrusive manner.

At Bridge House, they are committed to employing highly trained professionals in every field, from the nursing and catering staff, through to the management team. Each individual works to ensure that residents can enjoy their chosen lifestyle in a relaxing and tranquil environment. The accommodation and facilities have a blend of all the comforts of living in a period country house together with a state-of-the-art annex where every facility has been constructed to 21st Century Standards.

Across Bridge House, Bridge Court and Bridge Park a range of care needs can be catered for. They can accommodate independent and assisted living within their retirement village Bridge Park. Bridge House offers specialist residential and nursing dementia care and Bridge Court offers residential and nursing care to residents who are cognitively well. Rehabilitation care can also be provided within both Bridge Court and Bridge House with physiotherapists on hand daily.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1775 – £2100
  • Self-Funded Residential Dementia Care: £1775 – £2100
  • Self-Funded Nursing Care: £1775 – £2300
  • Self-Funded Nursing Dementia Care: £1775 – £2300
  • RESPITE Self-Funded Residential Care: £1775 – £2100
  • RESPITE Self-Funded Residential Dementia Care: £1775 – £2100
  • RESPITE Self-Funded Nursing Care: £1775 – £2100
  • RESPITE Self-Funded Nursing Dementia Care: £1775 – £2100

Weekly charges exclude FNC

These prices are only a guideline, please contact Bridge House Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Rachel Stoneman (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (1)

Visiting

  • Usually open visiting, during Covid a booking system is in place.

Parking

  • Parking onsite.

Bridge House Nursing Home Reviews (47)

9.8

Bridge House Nursing Home has a Review Score of 9.8 (9.765) out of 10, based on 17 reviews in the last 2 years.
Over all time Bridge House Nursing Home has 47 reviews.

Overall Experience
  • 41
  • 6
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Date Published
  • 47
  • 4
  • 7
  • 17
  • 30
Reviewer Connection to Bridge House Nursing Home
  • 23
  • 7
  • 4
  • 4
  • 4
  • 2
  • 2
  • 1
Total of 47, showing 41-47
Review from Adrian H (Son of Resident) published on 6 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having entered Bridge House after discharge from hospital following a fall, and with a series of external medical appointments in different places lined up, the staff at Bridge House have been exceptional in accommodating care for my father and for coordinating the appointments. Their help, organisation
and care, before and after all these appointments, along with communication and Covid 19 protocols have been outstanding in my goal in either getting my father back to his own home or if not, to remain at Bridge House with a far better quality of life.
Reply from Andrea Aboud, Home Manager at Bridge House Nursing Home

Thank you for your wonderful feedback I will pass on to the team.

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Review from Sue B (Daughter of Resident) published on 30 October 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum stayed at Bridge House for six weeks for physiotherapy/rehabilitation following a couple of seizures/hospital visits, which left her with difficult mobility. Mum found all the staff very caring and very patient with her, the staff always encouraged her to do as much as possible herself. Requests
and changes to medication and care were dealt with straight away, and communication with the care home was very forthcoming. Mums mobility and energy during her stay, was such that she was not able to make the most of the dining room and the activities, however, she did benefit from the small gym/physio room for some of her rehabilitation. Mum is now back at home and we found the help we were given in setting up home with mobility aids, sorting out medication and transfer of relevant medical notes very efficient, both from Bridge House and the physiotherapy team, Therapies on the Thames. We have found the whole team supportive and we would use them for future physiotherapy needs.
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Review from Karen L (Daughter of Resident) published on 10 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Though my mother was in for only three weeks, she was treated with the utmost compassion and care by the nursing staff. I could not fault the level of service she was given, particularly during these difficult times. The manager was kind and accommodating when it came to us visiting my mother as she
deteriorated and we were regularly kept up to date by the nurse who was fabulous. My mother's room was lovely and bright and the food, from what I could see, was very nutritious and had variety. I only wished my mother was able to have enjoyed it a little bit longer.
Reply from Laura Hulett, Manager at Bridge House Nursing Home

Many thanks Karen for your lovely review, we wish she could have been with us longer too.

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Review from Jeffrey W (Son of Resident) published on 13 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father stayed in Bridge House sadly for just a week, having been discharged there for palliative care. Nevertheless, I visited Bridge House four or five times and spoke with the manager many times. I was very impressed with the place and with the kind, friendly and accommodating attitude of all the
staff with whom I had contact.


Having met the manager of Bridge House, who has been in the post only for a couple of years I think, and learned something independently about her professional history, I suspect it will get better still. I had the clear impression that its guiding purpose is quality of care rather than profit-making.


I cannot comment on some aspects of Bridge House's service (including food - though have answered "Excellent" as "Don't Know" is not an option). However, I would not hesitate to recommend Bridge House to those in need of nursing care in the area.

Reply from Laura Hulett, Manager at Bridge House Nursing Home

Many thanks for your review Jeffrey!

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Review from Jean B (Respite Resident) published on 13 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I stayed at Bridge Court in February 2019 to convalesce after surgery and highly recommend it. Bridge Court is a newly built, modern nursing home with all new facilities situated within the grounds of Bridge House Nursing Home.
I had a spacious, modern bedroom with en-suite facilities and TV. Other
facilities include a large, beautifully furnished lounge with an additional outside patio with modern garden furniture. I enjoyed the food, especially the homemade soup. I had the choice of having my meals in my room or in the large comfortable dining room with the other residents. The staff are on call day and night and are professional and caring and I always felt a warm and friendly atmosphere. I felt totally refreshed from my surgery after recuperating at Bridge Court. It is an excellent nursing and care home.
Reply from Laura Hulett, Manager at Bridge House Nursing Home

Thank you so much for your kind review. We are so pleased that you enjoy your stay, you're more than welcome to pop in any time for a cup of tea or maybe some soup!
From the Bridge Team

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Review from Sue D (Daughter of Resident) published on 17 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative is well cared for by friendly, compassionate staff. I am, on a regular basis, taken through her care plan which keeps me fully updated on all her needs, diet, weight, sleep pattern etc.
Whilst on a recent holiday and unable to visit her for two weeks, I felt very comfortable in the knowledge
that she would be well looked after and should a problem arise I would be contacted immediately - I was not contacted - wonderful.
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Review from Tina M (Daughter of Resident) published on 27 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum went to Bridge House in Twyford for 5 weeks and died there. The home is run to a very high standard and is set in a beautiful location. The garden is stunning and my mother seemed to settle in. The food was very important to her and cakes especially. The staff were lovely and caring. I can't think
of a nicer place to be. We as a family were always made to feel welcome. Thank you.
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Current Review Score: 9.8 (9.765)

Overview of Review Score

The Review Score of 9.8 (9.765) out of 10 for Bridge House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.765 for Bridge House Nursing Home is calculated as follows: ( (154 Excellents x 5) + (38 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 196 Ratings = 4.765
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bridge House Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Dec 2022

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Rachel

Rachel Stoneman

Job Title: Home Manager Joined: 2022

Rachel studied to be a nurse in Wales and qualified in 2015. She had a varied role as a nurse, starting in the burns intensive care unit in Swansea, moving to young adults with complex care needs and then into acute emergency care in Wexham Park.


Rachel found her passion for dementia care when joining a nurse bank team in a local care home whilst working as an acute care nurse. This inspiration has seen Rachel transfer her skills, working in care home management since 2018.


Rachel joined Bridge House in July 2022 and has made a big impact so far, Bridge received a GOOD overall in the CQC inspection in November 2022. Rachel has an honest, transparent, and respectful leadership style and is passionate about delivering high-quality person-centred care to the residents living in the community at Bridge House.


In Rachel’s spare time, she enjoys gardening, running and travelling.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bridge House Nursing Home to verify any information. View our terms and conditions. Bridge House Nursing Home has an Enhanced Service - more info.