Parklands Nursing Home

THANK YOU SO MUCH PARKLANDS you’re staff are a true credit to you.

Excellent! Heartfelt care comes straight to my mind. My mum and I were at the end of our tether trying to find a care home to accept my grandad who we had cared for until he tragically lost his wife and was needing full-time care for his dementia. My grandad cannot speak and it was so difficult trying to explain to different care homes his needs and we were declined so many times, until we met a lovely nurse and senior carer at Parklands - they listened and understood us and exactly what grandad's needs were. My grandad is nearing to end of life care now and the compassion and kindness he is receiving are second to none. We are informed of any changes to him regularly and all the staff cannot do enough for us. I have never seen so many staff in my life. I have a nursing background and am aware of the standards that should be in place and Parklands exceeds these. If you are looking for a calm, well staffed, caring, compassionate care home then look no further.

My mum came to Parklands straight from hospital. We did not realise until mum arrived that she would never be returning to her home. Mum had reached the stage of her illness where it was sadly the end of the road. The manager and all staff were just wonderful and took care of her, and helped us come to terms with how poorly our mum was. We couldn't have hoped for a better place for our mum to spend her last months. We will always be grateful for the care, love and devotion mum received.

My dad has been suffering with his dementia for some time and received suboptimal care it has to be said before he was rescued by Parklands Nursing Home in March. The first time I walked in to see Dad, I couldn’t believe how many carers there was present. Their rapport with the residents was amazing and the care they were giving was outstanding and a pleasure to witness. With regards to my dad, nothing was too much trouble, even down to constantly wiping away his dribbling. As his condition has deteriorated, the care and support from the nurses has been very comforting. Explaining the significance of his walking as being the last shred of his independence, was humbling and thought-provoking. With a nursing background myself, I believe the care delivered to my dad is nothing but outstanding.

Well done Parklands - you got it right! Could even show some others how it should be done.

Thank you!!

Parklands rescued my dad from the most disgusting home that should not even be allowed to open the doors. We had tried many homes to move dad to but we were declined. We called in Parklands no appointment, and received a warm welcome, a lovely senior carer showed us around, I was lost for words it is the most calming, well organised, clean, spacious, accommodating, and the amount of staff was so lovely to see. We then spoke to a lovely nurse. I knew this is where my dad should be, and we count our blessings every day that they took my dad. I cannot express how humble I am to the wonderful staff who work so hard and most Of all are so lovely to all the residents in this what I can only describe as the best home I have seen. I have visited so many I can't tell you how many. Every day I visit it is so lovely to see my my dad clean well kept and respected by these caring people. Thank you Parklands from the bottom of my heart for the care you give my dad.

From top to bottom very good could not fault the staff.

My mother was given the best care imaginable during her stay at Parklands. The staff were all very respectful, kind and exceptionally caring. Absolutely everyone was extremely professional and everyone gave 100% to their own jobs but worked collectively as an amazing team.

First class service. Staff friendly competent knowledgeable and couldn't do more for our mum. Food was well cooked, tasty and healthy. There were always alternatives or chef would make something else. Rooms were spotless. We were treated with respect and nurses were on hand for support and advice. Can't praise highly enough.

Mum was only at the care home for a week and then sadly passed away. But the care and attention she received were very good. We were glad we managed to get her at this particular home and at least she spent her last week and relaxed & the place spotless.

The kindness, care, understanding and compassion that was shown by all the staff, whether they were cleaners, healthcare assistants or nurses, was exemplary. They were always professional and efficient but never lost sight of the fact that she was my mum, and my children's grandmother. She spent the last days of her life here but there is no other place with no other people that I would like her to have been. They made a very difficult and traumatic time more bearable because of their thoughtfulness, and for this, I will always be grateful.

My Mum was a reluctant resident of Parklands from January 2016 to May 2017, which was a much longer period than expected. During her time there she was treated with dignity and respect and afforded the best of care. All of the nursing staff and carers are kind, considerate and very caring of all the residents. The atmosphere in the home is always welcoming and friendly. The food always looked very appetising and everywhere looked clean. I am very grateful to all the staff for the care given to my Mum and the consideration, friendliness and support also shown to me on my very frequent visits during a difficult time.

The food was appetising, nutritious and plentiful.

Thank you all.

The staff were always very helpful and understanding of my cousin's needs especially in the last days of her life. The rooms were very pleasant and light.

It is obvious to learn that the relatives have so much confidence in the way the residents are looked after which can be seen in improvements on a day to day basis.

So if you are agonising over where to send your loved one to be looked after, I can whole heartedly recommend Parklands Nursing Home.

Very caring staff, warm, friendly and relaxed atmosphere. Residents treated with utmost dignity in a clean and fresh environment. Excellent nursing care and good communication. Varied activities and days out for residents, the less able are visited in their rooms by the activities organiser. I shall miss my daily visits now that my relative has passed away. Parklands became like a second home and my relative was content, felt safe and had no complaints about the care they received.

The person you were looking after was my sister in law, the kindness all the staff showed was much appreciated. All the people there were so kind, from the cooks, cleaners, nurses and sisters, always happy, and first thing they were always there for the patients. My sister in law died in December but I shall never forget their kindness, thank you.

Even though mum was only in Parklands for a short time every effort was given to meet her needs. In her final day's mum was treated with the utmost dignity and respect. I cannot fault the staff's attention and respect not only to mum but also to all the family members who visited her.