Parklands Nursing Home, Benfleet, Essex
Parklands Nursing Home, Benfleet, Essex
Parklands Nursing Home, Benfleet, Essex

Parklands Nursing Home, in Benfleet, specialises in nursing care for older people, while being an excellent environment for adults with a physical disability or rehabilitation needs.

This homely residence has a choice of communal areas, helping each adult to stay active or relax as they please, while there is also good access to local amenities and a varied food menu.

The philosophy is to tailor care to each individual, with care plans formulated in consultation with loved ones and continually reviewed.

Owner: Canaryford Ltd

Person in charge: Helen Field (Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 54 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Epilepsy • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Aged 40 and above. Ages 40+.

Single Rooms: 46

Shared Rooms: 4

Rooms with ensuite WC: 50

Weekly Charges Guide: Nursing Care Single £650 – £850 , Nursing Care Shared (per person) £650 – £850 (These prices are only a guideline, please contact Parklands Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Parking:

Parking available at rear of the building.

Latest Care Quality Commission* Report on Parklands Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Parklands Nursing Home has a Review Score of 9.5 (9.455)

The Review Score of 9.5 (maximum of 10) for Parklands Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for Parklands Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.807 for Parklands Nursing Home is calculated as follows: ( (206 Excellents x 5) + (47 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 254 Ratings = 4.807

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.648 Points relating to the number of positive Reviews for Parklands Nursing Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.8 positive Reviews (54 registered maximum number of service users ÷ 5). 7 Reviews ÷ 10.8 Target = 0.648

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    21
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Parklands Nursing Home?

  • Extremely LIKELY
    21
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Parklands Nursing Home

  • Daughter of Resident/Service User
    13
  • Wife of Resident/Service User
    3
  • Son of Resident/Service User
    2
  • Cousin of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • more

First class service. Staff friendly competent knowledgeable and couldn't do more for our mum. Food was well cooked, tasty and healthy. There were always alternatives or chef would make something else. Rooms were spotless. We were treated with respect and nurses were on hand for support and advice. Can't praise highly enough.

How likely would you be to recommend Parklands Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Mum was only at the care home for a week and then sadly passed away. But the care and attention she received were very good. We were glad we managed to get her at this particular home and at least she spent her last week and relaxed & the place spotless.

How likely would you be to recommend Parklands Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Don't Know

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The kindness, care, understanding and compassion that was shown by all the staff, whether they were cleaners, healthcare assistants or nurses, was exemplary. They were always professional and efficient but never lost sight of the fact that she was my mum, and my children's grandmother. She spent the last days of her life here but there is no other place with no other people that I would like her to have been. They made a very difficult and traumatic time more bearable because of their thoughtfulness, and for this, I will always be grateful.

How likely would you be to recommend Parklands Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

My Mum was a reluctant resident of Parklands from January 2016 to May 2017, which was a much longer period than expected. During her time there she was treated with dignity and respect and afforded the best of care. All of the nursing staff and carers are kind, considerate and very caring of all the residents. The atmosphere in the home is always welcoming and friendly. The food always looked very appetising and everywhere looked clean. I am very grateful to all the staff for the care given to my Mum and the consideration, friendliness and support also shown to me on my very frequent visits during a difficult time.

How likely would you be to recommend Parklands Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

My father entered Parklands in July 2015. He was 94 with many complex health issues. From the beginning, nothing was too much trouble for the staff. They were efficient, caring, welcoming and there was always a warm atmosphere in the home.
My father was treated with great dignity and my questions about his ongoing health issues were always answered openly and truthfully.
The work is hard and the hours are long, but the staff are dedicated and genuinely cared for their residents. They showed me so much compassion when my father died, that it helped in my grieving process.
I would not hesitate to recommend Parklands to anyone looking for a care home for their loved one.
The food was appetising, nutritious and plentiful.

How likely would you be to recommend Parklands Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

My dad was moved here from the hospital. Sadly he was only here from the 3rd February until the 16th as he passed away.
I cannot fault the care and compassion we received from all the staff. Everyone was caring and helpful, that cup of tea when you needed it.
When it came to the time, the nursing staff were excellent and kept us informed at all times and we could be there when needed.
Thank you all.

How likely would you be to recommend Parklands Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff were always very helpful and understanding of my cousin's needs especially in the last days of her life. The rooms were very pleasant and light.

How likely would you be to recommend Parklands Nursing Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

I have nothing but the highest of praise in relation to the many levels of care attributed to my mother. It has become very obvious that the 'home' and the staff have been under considerable pressure due to the level of illness very prevalent when there are many residents, but kept to an acceptable level of care administered by all levels of the staffing care.
It is obvious to learn that the relatives have so much confidence in the way the residents are looked after which can be seen in improvements on a day to day basis.

How likely would you be to recommend Parklands Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The hospital transferred our mum to Parklands Nursing Home, as she was in very poor health. As expected we were very apprehensive, but after meeting the manager a few days prior to her arrival my sister and I knew we had chosen the right home. Unfortunately, our mum was only there a short time, but during her stay, she was so well looked after, the staff are so kind, caring and supportive and this was extended to my sister and myself which we very much appreciated. We always had a friendly welcome and nothing was any trouble. The rooms are lovely and you can make them homely, very good choice of food and nice private areas where you can have meals with your relatives. We, unfortunately, lost our mum a few weeks later, and again the staff were fantastic at such a sad time.
So if you are agonising over where to send your loved one to be looked after, I can whole heartedly recommend Parklands Nursing Home.

How likely would you be to recommend Parklands Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very caring staff, warm, friendly and relaxed atmosphere. Residents treated with utmost dignity in a clean and fresh environment. Excellent nursing care and good communication. Varied activities and days out for residents, the less able are visited in their rooms by the activities organiser. I shall miss my daily visits now that my relative has passed away. Parklands became like a second home and my relative was content, felt safe and had no complaints about the care they received.

How likely would you be to recommend Parklands Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The person you were looking after was my sister in law, the kindness all the staff showed was much appreciated. All the people there were so kind, from the cooks, cleaners, nurses and sisters, always happy, and first thing they were always there for the patients. My sister in law died in December but I shall never forget their kindness, thank you.

How likely would you be to recommend Parklands Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Even though mum was only in Parklands for a short time every effort was given to meet her needs. In her final day's mum was treated with the utmost dignity and respect. I cannot fault the staff's attention and respect not only to mum but also to all the family members who visited her.

How likely would you be to recommend Parklands Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

My husband had only been in Parklands for a short while and after I managed to get him in there I wrote a review on here. Sadly he passed away recently and once again I feel the need to write a review on this fanatic care and nursing home. My husband was treated with so much respect and dignity I could not have wanted more. On the sad evening he passed away, everyone in Parklands treated me with such care and respect. I have since returned to collect my husband's personal belongings and once again everyone in Parklands stopped to offer their condolences.
I have so much to thank them for that a thank you will never be enough.

How likely would you be to recommend Parklands Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From the time that our Aunt went to Parklands Nursing Home to the time of her passing, the staff could not do enough for her, or us. They were professional yet sincere, caring and down to earth. Nothing was too much for them and they would always ensure that our Aunt was pain-free as possible, which was all we could ask for.

How likely would you be to recommend Parklands Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

All the staff at Parklands are amazing! My whole family have been treated with so much respect and genuine friendliness. It has made the difficult journey we have had so much easier. We can see that they truly care for our loved on and we are immensely grateful. Thank You.

How likely would you be to recommend Parklands Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband received the very best care in Parklands Nursing Home.

How likely would you be to recommend Parklands Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A wonderful caring home. The staff are marvelous and there are plenty of staff. All staff helpful, kind and polite. Prolonged my father's life by 9 months.

How likely would you be to recommend Parklands Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My family and I would like to say a great big thank you to the staff at Parklands who made my dad's last week of his life as peaceful and comfortable as possible. Everyone from the carers, nurses, domestic and office staff were fantastic, nothing was too much trouble and we as a family felt very welcome and at ease there no matter what time of day or night. From the very first time my sister and I visited to view the home we had a warm feeling and knew this was the place for our dad. Thank you very much.

How likely would you be to recommend Parklands Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Tina Coveley, Registered Manager at Parklands Nursing Home responded to this review on 17 Dec 2015:

Many thanks for this very positive review I will pass the comments on to all staff

My mum went into Parklands in May 2015. She had mnd disease and required 24 hour care. As a family we looked after mum up until then. The staff at Parklands are very caring and always have a smile on there faces. They work so hard looking after everyone giving excellent care. My brother and I would like to thank all the care staff and district nurse's at Parklands for making my mums last view months as comfortable as they could. Thank you.

How likely would you be to recommend Parklands Nursing Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My husband found Parklands on 10th July 2015. He is treated extremely well. He is suffering from Parkinson's Disease together with dementia. He loves the food he is given. It is very clean here, the bed linen is freshly laundered together with patients clothing which is always cleaned. When feeling well enough he tries to join in activities. The bedrooms are clean and tidy and you can make them as homely as you like.

How likely would you be to recommend Parklands Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tina Coveley RGN, Registered Manager at Parklands Nursing Home responded to this review on 07 Oct 2015:

These are very welcomed comments about the Home and the Care Team. Thank you

My dad was taken to Parklands Care/ Nursing home in Benfleet. I must say the care my dad gets its excellent, the staff are all so friendly and helpful. My dad is very happy in there and me and my mum are happy he is in there.

How likely would you be to recommend Parklands Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father moved to Parklands as he needed end of life care and this was no longer possible at home. This was not what we planned for but circumstances changed and it was forced on us. From the first day we arrived we were made to feel so welcome by all the staff. Nothing is ever to much trouble and any of our concerns are dealt with immediately. I am amazed at how well my father has settled in and can only put this down to the friendliness, care and support of the nurses and carers. He especially enjoys the home cooked meals and is now able to enjoy a bath. It's so comforting to see him so relaxed and safe in the lounge surrounded by other residents. I could not have wished for a better place to end his life and feel very fortunate thanks to all the staff.

How likely would you be to recommend Parklands Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Tina Coveley RGN, Registered Manager at Parklands Nursing Home responded to this review on 14 Sep 2015:

The Home is very pleased that this gentleman has settled well, the staff at Parklands work hard to achieve satisfaction for all our clients.

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