Parklands Nursing Home

21/27 Thundersley Park Road, Benfleet SS7 1EG
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9.7 68 Reviews
  • Parklands Nursing Home, Benfleet
Parklands Nursing Home, in Benfleet, specialises in nursing care for older people, while being an excellent environment for adults with a physical disability or rehabilitation needs.

This homely residence has a choice of communal areas, helping each adult to stay active or relax as they please, while there is also good access to local amenities and a varied food menu.

The philosophy is to tailor care to each individual, with care plans formulated in consultation with loved ones and continually reviewed.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 54 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • Self-Funded Nursing Care: from £1200
  • Self-Funded Nursing Dementia Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Nursing Care: from £1200
  • RESPITE Self-Funded Nursing Dementia Care: from £1200

These prices are only a guideline, please contact Parklands Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Canaryford Ltd

Person in charge

  • Joan Clark (Manager)

Local Authority / Social Services

Admission Criteria

  • Aged 40 and above
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2005
  • Number of floors: 1

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (4)

Visiting

  • Visiting is usually from 1pm

Parking

  • Parking available at rear of the building.

Parklands Nursing Home Reviews (68)

9.7

Parklands Nursing Home has a Review Score of 9.7 (9.722) out of 10, based on 10 reviews in the last 2 years.
Over all time Parklands Nursing Home has 68 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Parklands Nursing Home
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Total of 68, showing 1-20
Review from M A (Son of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my mother moved into Parklands in December 2024 she has been well cared for. I have found the staff helpful and most of the ones I have dealt with have been friendly. The manager & assistant manager are approachable and listen to any concerns raised. My mums designated carer is excellent.
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Review from S C (Daughter of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has resided at Parklands for over a year. The team are connected, caring, working to high standards for my mother's wellbeing. Consequently, she is content and at peace. Nothing is too much trouble. The approach is proactive and diligent. It's all about the nursing and care, which is how it
should be (but not always to be found in homes!).
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Review from S M (Daughter of Resident) published on 21 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment our mum arrived, we've felt nothing but gratitude, comfort, and reassurance. The care she receives is nothing short of exceptional every member of the team shows such kindness, dignity, and compassion in everything they do.


It's never easy trusting others with someone you love so

deeply, but the staff at Parklands have made it easy. They don't just care for Mum they care about her. We've seen her smile, laugh, and feel safe again, and as a family, that means the world.


We couldn't wish for more. Thank you for looking after her so beautifully. You've brought light to a difficult chapter in our lives, and we'll be forever grateful.

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Review from S B (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted to the nursing home in December 2024 from the beging the staff were excellent both with her care and ensuring her family were ok. Unfortunately my mother passed away at the beging of February 2025 and even in her last days and hours the staff were caring attentive to her ensuring
she was clean and comfortable. We as a family couldnt of wished for better care towards her. Thank you to all the staff there.
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Review from Amanda B (Daughter of Resident) published on 8 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum came to Parklands for 10 weeks after a bad fall downstairs at home.
I was very anxious leaving her to start with but my opinion soon changed. All the staff on the floor were very supportive to us and mostly amazing to our mum. Mum was always happy, comfortable, clean and pain was managed right
up until she passed away. Thank you for looking after us too at the end with plenty of drinks and care.
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Review from S P (Daughter of Resident) published on 26 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was treated with respect, dignity and kindness by all staff.
They did everything to make him comfortable and were very kind and helpful to me and my family. They did their absolute best for my dad. They were always available for questions on his care and nothing was too much trouble for my dad
(or us).
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Review from Vanda L (Daughter of Resident) published on 7 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father came to Parklands after 3 weeks in the hospital. He had been ill from a fall and was very poorly, muddled and anxious. The staff here were so kind and caring towards my dad. They tended to his every need and ensured he was safe and comfortable at all times. They treated him with respect and
helped him retain his dignity. They also shared thoughtfulness, care and understanding towards myself and family. I cannot thank Parklands staff enough.
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Review from David H (Son of Resident) published on 23 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum was discharged from Hospital into Parklands for end-of-life care.
We have been blown away by the friendliness and helpfulness of all of the staff from managers down to the cleaners.
Nothing is too much trouble and everybody we have met has been only too happy to help.
They are caring for
our mum like she was their own mum, what more can you ask?
Mum has hourly checks day and night and everything is logged. Her food and drink intake also monitored along with regular turning in her bed.
This is a special profession and it takes special people to make it work.
Well, all of those people are here.
You will not be disappointed.
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Review from Jayne K (Daughter of Resident) published on 10 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was in the nursing home for a short time but while she was there she received great care, every member of staff was helpful and friendly, we could not have asked for a better place to end her days. Thank you.
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Review from Daniel J (Grandson of Resident) published on 28 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we had a preconception of care and we couldn't have been further from the truth. On first impressions perhaps the home did seem a little dated but it was clean and everyone was friendly. My nan stayed at Parklands for 3/4 months and I was shocked at how good the care was. The love and care
my nan received, and I chose the word love carefully, was exceptional. Treated with dignity throughout her experience, everyone from the carers, nurses, reception/office staff, and even maintenance staff were utterly brilliant. As we entered the end-of-life care I was brought to tears a number of times by just how amazingly they looked after Nan. I cannot recommend Parklands enough, fantastic care from even better human beings.
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Review from Soosie B (Daughter of Resident) published on 13 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We cannot thank Parklands enough for the loving care given to Mum in the few short weeks she was there. The love and support given to us all was second to none and so greatly appreciated through a very difficult time.
All the staff were amazing and their kindness will never be forgotten.
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Review from Valerie B (Daughter of Resident) published on 6 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came in from hospital. All staff were supportive and caring. She was checked on regularly and was kept clean. The staff encouraged her to eat and drink in a very caring way.
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Review from Paul R (Brother of Resident) published on 20 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Until recently, my brother was in the care of Parklands Nursing Home. The service and standard of care provided were second to none. My brother could be difficult at times but he was still treated with care and like a decent, honest human being for which my family and I would like to say a big thank
you to the staff at Parklands.
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Review from P C (Son of Resident) published on 19 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind, courteous and dedicated staff. Care of their patients shines through.
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Review from Annette C (Daughter of Resident) published on 17 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident of Parklands from 7th December 2021 until she passed away 2nd December 2022. The kindness loving care shown to my mother was wonderful from nurses and carers who looked after her. I cannot thank you enough. Would highly recommend.
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Review from Kathryn A (Daughter of Resident) published on 30 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a few falls and gradually becoming less independent in the last few months, especially due to her loss of sight, our Mum had carers four times a day. We soon realized she needed more all-around care. One carer recommended Parklands, so we took our Mum there on 29th July 2022. From the first day,
we felt we'd made the right decision - the whole staff were competent, well-organized, very caring, helpful and cheerful. There was no sense of doom and gloom there. The care our mum received was wonderful, everything was clean and comfortable, and there was always someone nearby to check on her, and talk to her. My brother was able to visit her every few days, and I was able to phone from abroad, while one of the staff held the phone so we could have a little chat! When I came over to England to visit her in September, I was able to see her every day, and the manager made sure of that, for which I am grateful. Sadly Mum died on 10th November 2022. Thanks so much to all the kind staff for your care.
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Review from Sandra C (Daughter of Resident) published on 13 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam had to go into Parklands in 2018, after having five falls in her flat, and leaving her very ill and the early stages of Dementia.
She was double incontinent, could not walk, in a very poor state. The staff at Parklands helped her build the confidence to use a walking frame, she was happy there,
the staff went above and beyond to make her feel at home. They kept me informed of everything that was going on with Mam.
Sadly in May this year (2022) she became ill, they nursed her and looked after her so well, trying to coax her to eat and drink when she was refusing.
On her final day, the staff and nurses could not have given me and my mam any more support, they were truly amazing, and made it so personal and were incredibly caring towards Mam and me.
I would not hesitate to recommend Parklands to anyone. The staff and nurses are incredible, and I will never forget how well they looked after my mam and how much time they spent with her.
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Review from Sue W (Daughter of Resident) published on 20 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident of Parklands from September 2021 until he passed away in April 2022.
The standard of care was very good.
The home is very clean and comfortable and there is a cheerful atmosphere - mainly due to to the amazing staff who are always eager to help and who clearly care very much
for the care home residents.
As a family we felt that the care we and, most importantly, my father received was excellent. He was always clean and comfortable and the staff obviously cared about him and his well-being.
At the end of his life, the communication and help we received was very good. The whole team were respectful and caring towards all of us.
I would have no hesitation in recommending Parklands.
Thanks to the manager, the ladies on Reception and all the staff.
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Review from B A (Sister-in-law of Resident) published on 6 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff from receptionist to cleaning staff and all in between showed compassion and great care towards my sister-in-law. She was always clean and tidy as was her room.
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Review from Peter R (Son of Resident) published on 22 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Words don't describe how wonderful the care for my mother has been this past 18 months. All the staff have been exemplary in the treatment and care they have given. I would highly recommend Parklands Nursing Home to anyone needing high-quality care and if the time comes that my wife and I need care,
we would happily go to Parklands.
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Current Review Score: 9.7 (9.722)

Overview of Review Score

The Review Score of 9.7 (9.722) out of 10 for Parklands Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.796 for Parklands Nursing Home is calculated as follows: ( (88 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 108 Ratings = 4.796
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.926 Points relating to the number of positive Reviews for Parklands Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8. 10 Positive Reviews ÷ 10.8 = 0.926
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Parklands Nursing Home

What types of Care is Parklands Nursing Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Parklands Nursing Home have?

There are 46 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Parklands Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Parklands Nursing Home to the centre of Benfleet?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Parklands Nursing Home to verify any information. View our terms and conditions. Parklands Nursing Home has an Enhanced Service - more info.