Amber Lodge Care Home

25/27 First Avenue, Westcliff-on-Sea SS0 8HS
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9.8 19 Reviews
  • Amber Lodge Care Home, Westcliff-on-Sea
Amber Lodge Care Home in Essex provides a welcoming home for people who need care.

Trained, compassionate staff give people personalised care in a supportive environment.

Residents can take part in a whole host of activities and have their personal interests and hobbies taken into account.

Delicious, nutritious food is served and specific dietary requirements can be catered for.
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Care Provided by Amber Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1300
  • Self-Funded Nursing Care: £1500 – £1500
  • RESPITE Self-Funded Residential Care: £1100 – £1400
  • RESPITE Self-Funded Nursing Care: £1600 – £1600

Our fees are tailored to your individual needs. Please contact the home to discuss these.

These prices are only a guideline, please contact Amber Lodge Care Home to find out the exact price for your requirements.

Contact Amber Lodge Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Amber Lodge Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Vic Bhowaneesing (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (9)
  • Couples/Companion Rooms (8)
  • Single Rooms with Ensuite Wet Room (4)

Parking

  • Ample parking at the front of the building.

Amber Lodge Care Home Reviews (19)

9.8

Amber Lodge Care Home has a Review Score of 9.8 (9.832) out of 10, based on 16 reviews in the last 2 years.
Over all time Amber Lodge Care Home has 19 reviews.

Overall Experience
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Total of 19, showing 1-19
Review from J M (Respite Resident) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Caring staff, generally excellent and very kind, including the staff. I was well looked after.
Reply from Veekash Bhowaneesing, Home Manager at Amber Lodge Care Home
We would like to thank you for taking the time to leave such thoughtful feedback following your short stay with us.
We're so pleased to hear that you felt well cared for and treated with dignity…read more
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Review from Tonya B (Daughter of Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
September 7th is my mum's birthday and it has always been one of her favourite days, it's her special day. Mum has vascular dementia and bed bound . I have a great relationship with all the staff they are so kind and friendly.
My family and I walked into mum's room and it was decorated for her birthday
not just a couple of balloons there were streamers banners the lot and a lovely cake where all the staff came and sang to her. That day since a long time was the best I'd seen mum she was aware it was her birthday and all the staff went above and beyond to make her day special. This was the easiest review I've ever had to write. I thank you all for making my mum feel so special not only for her birthday but always. She really does love you all x
Reply from Vic Bhowaneesing, Home Manager at Amber Lodge Care Home
Thank you for taking the time to share such a thoughtful review. We are truly delighted to hear that your mother's birthday was such a memorable occasion for both her and your family. It was a…read more
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Review from Zennor B (Granddaughter of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had a great experience with Amber Lodge Care Home recently for my Nan's end of life care.


Our family would like to thank the whole team at Amber Lodge for the care and support they gave our mum and Nan, especially in her final days. She was always treated with kindness, dignity, and respect, and

it meant so much to us to know she was in such good hands.


The staff showed great compassion not only towards her but also towards us as a family during a very difficult time. Their patience, warmth, and dedication brought us comfort and reassurance, and we are truly grateful for all they did.


We would highly recommend Amber Lodge for the outstanding care they provide.

Reply from Veekash Bhowaneesing, Home Manager at Amber Lodge Care Home
Thank you so much for your kind words and for taking the time to share your experience. It was a privilege for us to care for your Nan, and we are honoured that you entrusted us with her care in such…read more
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Review from C A (Daughter of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was looked after amazingly well by all members of staff. She was always comfortable and her personal care was excellent.
Reply from Veekash Bhowaneesing, Home Manager at Amber Lodge Care Home
Thank you so much for your kind review. We're delighted to hear that your mum felt comfortable and well cared for, and that our team's personal care met your expectations. We'll be sure to share your…read more
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Review from Janet E (Daughter of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum spent her "end of life" care at Amber Lodge in Westcliff she retained full mental capacity until the end. She loved the staff who were compassionate, attentive and certainly dedicated to the residents in their care. Each one she praised and said how she was treated with dignity in her later time
there. The home was spotless and had a lovely ambiance about it warm and homely. The care was outstanding and towards the end her medical needs were always taken care of responsively. I can't praise Amber Lodge enough I loved the staff and was happy to leave mum in their wonderful care. You are all hero's and I only hope you are all around when I need you. Thank you so so much
Reply from Veekash Bhowaneesing, Registered Manager at Amber Lodge Care Home
Thank you so much for your beautiful and touching message. It was a true privilege to care for your mum during her time with us at Amber Lodge. Knowing that she felt respected, safe, and truly cared…read more
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Review from Stuart F (Son of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amber Lodge gave my Mum the compassionate end-of-life care every family hopes for, but few truly find. From the moment she arrived, the team welcomed her not just as a patient, but as a person-treating her with warmth, dignity, and unwavering kindness.


The carers and nurses were exceptional. They

offered more than medical support; they gave gentle reassurance, comforting presence, and personal attention that made all the difference in Mum's final days. She was surrounded by people who genuinely cared, who listened, and who treated her with deep respect.


The home itself radiates peace. Clean, calm, and thoughtfully arranged, it created an atmosphere where Mum could rest and we could spend precious time by her side. They supported our whole family-checking in on us, offering kind words, and always making us feel welcome.


Amber Lodge helped Mum pass with grace and provided comfort during the hardest chapter of our lives. For that, I will always be grateful. Thank you Amber Lodge

Reply from Vic Bhowaneesing, Registered Manager at Amber Lodge Care Home
Thank you so much for your kind words. It means a lot to us that you took the time to share your experience of your mum's time at Amber Lodge. We are honoured to have been able to care for your mum…read more
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Review from Sarah M (Next of Kin) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
You hear so many horror stories about nursing homes and treatment of the people being cared for. Amber Lodge is Incredible. The rooms are amazing, it's light and airy you never feel a sense of depression. The staff are out of this world they are bubbly, they are lovely. They take time to get to know
the residence. There is never anything too big or too small for them to do to make, my friend feel comfortable and at home. It's a difficult transition for people coming from their homes that they spent the whole lives to a nursing home but Amber has made that transition a happy one. My friend has everything you could ever wish for here. Thanks to everyone at Amber Lodgeyou rock!!
Reply from Vic Bhowaneesing, Registered Manager at Amber Lodge Care Home
Thank you so much for your wonderful message-it truly made our day. We understand how emotional and challenging the transition into a care home can be, so to hear that your friend feels happy,…read more
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Review from S P (Wife of Resident) published on 18 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
If you want a good care home look no further than Amber Lodge in Westcliff. It is spotless and the staff are wonderful. Nothing is too much trouble for them. The food is top rate. I cannot fault anything. My husband is very happy there and I am pleased I have discovered this Home.
Reply from Veekash Bhowaneesing, Home Manager at Amber Lodge Care Home
It sounds like Amber Lodge has been a wonderful choice for your husband! It must be such a relief to know he's in good hands and that he's happy here! I'm glad you found us and vice versa.
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Review from L R (Brother of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall experience of the care home for my brother is very good. The staff and management team are always very friendly to help.
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Review from L M (Daughter-in-law of Resident) published on 2 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad lived here for his end-of-life care. The care he received was second to none. The manager, the nursing sister, and all of the staff were calm, and kind and offered a very dignified and respectful care service to all the residents. Dad was always kept clean, shaved, and always had freshly laundered
clothes and clean bedding. There were regular health professional visits and we were kept informed of any changes in Dad's health. Nothing was ever too much trouble.
Dad was obviously happy at Amber Lodge and told us that it was wonderful there and that everything was done for him. He got to know the staff and trusted them with his care.
At the end of his life, a staff member sat with Dad as he passed while the family was travelling to be there. It was a huge comfort to us that Dad wasn't alone.
Many, many thanks to all involved with making the last weeks of Dad's life as comfortable as possible. You all made a difficult situation easier to cope with.
Reply from Veekash Bhowaneesing, Manager at Amber Lodge Care Home
Thank you so much for your kind and thoughtful words. We are truly touched by your appreciation, and it means the world to all of us here at Amber Lodge to know that the care we provided, brought…read more
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Review from Paula J (Daughter of Resident) published on 2 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel very lucky that we found Amber Lodge. I never thought my dad would ever settle within a caring environment - he has dementia and prior to Amber Lodge would always try to get 'home'. He never seemed happy or wanted to be around others. Immediately the staff took the time to get to know him, and
his sense of humour - took my advice on what he liked to do and ways to distract him, while teaching me at the same time.
He has formed good bonds with the staff who treat him with respect and engage in banter which he loves.
They are all so caring and patient. The decor is bright and well-decorated and adds to that comfortable environment. As someone who visits 3-4 times a week, I'm always made welcome and it's a joy to walk in and see how settled and happy he is. I'd recommend this home to anyone.
Reply from Veekash Bhowaneesing, Manager at Amber Lodge Care Home
Thank you so much for your incredibly kind words. We are truly touched by your message and thrilled to hear that your dad has found comfort and happiness here at Amber Lodge. It's wonderful to know…read more
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Review from Tracy J (Daughter of Resident) published on 12 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum knew she was end of life when she moved into Amber Lodge at the end of May but she retained full mental capacity until the end, which came at the beginning of July. She had nothing but praise for the staff who treated her as though she were one of their own family. Her welfare was paramount and
they frequently checked on her and attended to her needs quickly and effectively, identifying when she needed extra help or new medication, and raising their concerns with the GP. Nothing was too much trouble and they remained friendly and cheerful whenever they were with Mum.
Visiting every day, I quickly grew to know the staff and their routines and although they were busy they took the time to look after us as family and friends. They made us welcome at any time of the day.
The room was kept spotlessly clean and housekeeping duties were exemplary. When Mum was unable to eat easily or didn't care for a meal, they found alternatives for her.
I wouldn't hesitate to recommend Amber Lodge.
Reply from Veekash Bhowaneesing, Home Manager at Amber Lodge Care Home
We are truly honoured that your mum felt so well cared for during her time with us at Amber Lodge. It was a privilege to support her through her final weeks, and we are pleased to hear that she felt…read more
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Review from Marie B (Wife of Resident) published on 20 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was here in January unfortunately he passed away. He was here for 10 days the care he received was 100 percent the staff is so caring and nothing is too much. His time here was exceptional the staff were like family and my family would strongly recommend this care home.
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Review from P C (Nephew of Resident) published on 24 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my aunt and uncle have not been in the care home very long I would certainly recommend the home. The home has a very welcoming atmosphere. The staff are very attentive and easy to relate to for both the residents and families.
Reply from Veekash Bhowaneesing, Director at Amber Lodge Care Home
It is a pleasure to have your relatives residing with us and you as a visitor. Thank you very much for your kind words and feedback. We will be sharing these with our staff and using them to help…read more
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Review from Janet W (Daughter of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been treated with care, compassion and dignity by all the staff at Amber Lodge. He feels comfortable as possible and does not feel alone. This is a great comfort to all the family. Thank you; you are all heroes.
Reply from Veekash Bhowaneesing, Home Manager at Amber Lodge Care Home
Your dad is a lovely man to look after. He is always grateful for all the help he receives and considers himself a very lucky man to have you looking out for him. We value your feedback very much.
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Review from D P (Son of Resident) published on 2 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Being a new home, they do not yet have a CQC rating. However, I have found the home to be very pleasant, caring and professional. I would be more than happy for my mum to be a permanent resident and so would she.
Whilst there is currently a low number of residents, I would like to see some activities
being introduced whenever practicable.
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Review from James L (Partner of Resident) published on 26 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is the way a care home should be run - a refreshing change from previous disaster.
Reply from Veekash Bhowaneesing, Manager at Amber Lodge Care Home
Thank you for your words of encouragement. We are glad that we have been able to improve on your general experience of care received in a care home.
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Review from Kim H (Daughter of Resident) published on 13 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with the home generally, the care staff are very kind and look after Dad and also make myself and family feel very welcome. There is a nice homely atmosphere. Food is good and Dad is fed and watered regularly.
I always feel that nothing is too much for the staff as they are always very willing
to assist.
Dad has settled into the home really well and appears to get on well with everyone.
Reply from Veekash Bhowaneesing, Director at Amber Lodge Care Home
Thank you for your kind words. It is a pleasure to have you and your dad as part of our family. He has settled well in his new home and hopefully he will continue to do well.
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Review from S W (Grandson of Resident) published on 22 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan was cared for at Amber Lodge Care Home after being discharged from hospital for end-of-life care.
The care and compassion shown to Nan, and us as a family, by every member of staff at the home was first class. They treated Nan with dignity and respect and like a member of their own family rather
than a patient.
Reply from Sunita Warner, Director at Amber Lodge Care Home
Thank you for your kind words. It was a pleasure to have her and you as a family, in our home.
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Current Review Score: 9.8 (9.832)

Overview of Review Score

The Review Score of 9.8 (9.832) out of 10 for Amber Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.832 for Amber Lodge Care Home is calculated as follows: ( (155 Excellents x 5) + (28 Goods x 4) + (1 Poors x 2) ) ÷ 184 Ratings = 4.832
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Amber Lodge Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Amber Lodge Care Home

What types of Care is Amber Lodge Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Amber Lodge Care Home have?

There are 9 Single Rooms and 8 Couples/Companion Rooms.

What are the Facilities & Services at Amber Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Amber Lodge Care Home to the centre of Westcliff-on-Sea?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Amber Lodge Care Home to verify any information. View our terms and conditions. Amber Lodge Care Home has an Enhanced Service - more info.