Amber Lodge Care Home

25/27 First Avenue, Westcliff-on-Sea SS0 8HS
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9.8 23 Reviews
  • Amber Lodge Care Home, Westcliff-on-Sea
Amber Lodge Care Home in Essex provides a welcoming home for people who need care.

Trained, compassionate staff give people personalised care in a supportive environment.

Residents can take part in a whole host of activities and have their personal interests and hobbies taken into account.

Delicious, nutritious food is served and specific dietary requirements can be catered for.
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Care Provided by Amber Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1300
  • Self-Funded Nursing Care: £1500 – £1500
  • RESPITE Self-Funded Residential Care: £1100 – £1400
  • RESPITE Self-Funded Nursing Care: £1600 – £1600

Our fees are tailored to your individual needs. Please contact the home to discuss these.

These prices are only a guideline, please contact Amber Lodge Care Home to find out the exact price for your requirements.

Contact Amber Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Amber Lodge Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Vic Bhowaneesing (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (9)
  • Couples/Companion Rooms (8)
  • Single Rooms with Ensuite Wet Room (4)

Parking

  • Ample parking at the front of the building.

Amber Lodge Care Home Reviews (23)

9.8

Amber Lodge Care Home has a Review Score of 9.8 (9.826) out of 10, based on 17 reviews in the last 2 years.
Over all time Amber Lodge Care Home has 23 reviews.

Overall Experience
  • 20
  • 3
  • 0
  • 0
  • 0
Date Published
  • 23
  • 8
  • 12
  • 17
  • 6
Reviewer Connection to Amber Lodge Care Home
  • 7
  • 5
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from James L (Partner of Resident) published on 26 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is the way a care home should be run - a refreshing change from previous disaster.
Reply from Veekash Bhowaneesing, Manager at Amber Lodge Care HomeThank you for your words of encouragement. We are glad that we have been able to improve on your general experience of care received in a care home.
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  • Treated with Dignity
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  • Value for Money
Review from Kim H (Daughter of Resident) published on 13 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with the home generally, the care staff are very kind and look after Dad and also make myself and family feel very welcome. There is a nice homely atmosphere. Food is good and Dad is fed and watered regularly.
I always feel that nothing is too much for the staff as they are always very willing
to assist.
Dad has settled into the home really well and appears to get on well with everyone.
Reply from Veekash Bhowaneesing, Director at Amber Lodge Care HomeThank you for your kind words. It is a pleasure to have you and your dad as part of our family. He has settled well in his new home and hopefully he will continue to do well.
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  • Care / Support
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  • Treated with Dignity
  • Food & Drink
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  • Value for Money
Review from S W (Grandson of Resident) published on 22 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan was cared for at Amber Lodge Care Home after being discharged from hospital for end-of-life care.
The care and compassion shown to Nan, and us as a family, by every member of staff at the home was first class. They treated Nan with dignity and respect and like a member of their own family rather
than a patient.
Reply from Sunita Warner, Director at Amber Lodge Care HomeThank you for your kind words. It was a pleasure to have her and you as a family, in our home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Amber Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.901 for Amber Lodge Care Home is calculated as follows: ( (173 Excellents x 5) + (19 Goods x 4) ) ÷ 192 Ratings = 4.901
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Amber Lodge Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Amber Lodge Care Home to verify any information. View our terms and conditions. Amber Lodge Care Home has an Enhanced Service - more info.