Alverstoke House

20 Somervell Close, Alverstoke, Gosport PO12 2BX
Review Us
9.7 32 Reviews
  • Alverstoke House, Gosport
Alverstoke House is a purpose built, family run nursing home specialising in Caring for the Elderly who have complex nursing care needs. They also specialise in terminal care and provide care for those needing nursing after leaving hospital before returning home.

Situated in Alverstoke Village and adjacent to Stokes Bay, Alverstoke House offers the most modern Fire Protection and Nurse Call Sytems, together with passenger lifts with wheelchair facility. They have built up an excellent reputation in the Alverstoke Area, working closely with the hospitals, GP's surgerys and other health professionals.

Thirty beds which are mostly en-suite, two sitting rooms, a dining room and two conservatories. The gardens overlook a Koi Carp Pond and have a landscaped area to the rear where residents and their visitors often have tea. Meals are home cooked using fresh produce to provide a nutritious and balanced menu. Individual requirements and special diets are catered for.

They operate an open door policy for visits of family and friends and welcome visits from any clients or their family who are thinking of coming to Alverstoke House. They welcome clients for a trial period and have a non smoking policy within the home, though do not accommodate pets.

Members of the Registered Nursing Home Association and use the Blue Cross Mark of Excellence Quality Assurance System.
Show Alverstoke House on the Map

Care Provided by Alverstoke House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Fees are based on room size and nurse assessment of cost of care.

Contact Alverstoke House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Alverstoke House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Andrew Hudson

Person in Charge

  • Heidi Collins (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1980
  • Last Refurbishment: 2012
  • Number of floors: 1

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • Visitors are welcome at all times. Visit rules may change due to covid so please call the home in advance.

Parking

  • Plenty of parking is available at the front entrance, 20 Somervell Close

Alverstoke House Reviews (32)

9.7

Alverstoke House has a Review Score of 9.7 (9.711) out of 10, based on 17 reviews in the last 2 years.
Over all time Alverstoke House has 32 reviews.

Overall Experience
  • 28
  • 4
  • 0
  • 0
  • 0
Date Published
  • 32
  • 3
  • 10
  • 17
  • 15
Reviewer Connection to Alverstoke House
  • 15
  • 7
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 32, showing 1-20
Review from Chris B (Son of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Alverstoke House Care home provided a above excellent nursing care for my very poorly mother. They treated her with dignity and thoughtful care. All of the staff conducted their duties to a very high standard. She was offered alternatives to the daily general menu, way beyond any expectations, nothing
was too much trouble. Mum only spent 4 weeks there before passing but she felt safe and loved. Family and friends that visited were made very welcome.
Reply from Andrew Hudson, Director at Alverstoke House
Thank you so much for this kind review which is gratefully received by our hardworking staff team. Your mum will be greatly missed here, however we are pleased that your family and friends felt…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S L (Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to the home in November 2024 and was made very welcome, nothing is too much trouble and the staff are very caring and understanding of any problems that you have and will help.
Reply from Andrew Hudson, Director at Alverstoke House
Thank you on behalf of our hardworking team. They will be very pleased because they all strive to provide all residents with excellent person centred care and treat residents as part of the Alverstoke…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marie G (Niece of Resident) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Alverstoke House is the loveliest home we have ever been in and the way my aunt was treated was nothing but excellent. She was always happy and settled and we can't thank the staff enough for everything they have done.
Reply from Andrew Hudson, Service Provider at Alverstoke House
Thank you so much for your lovely review which means so much to our hardworking team who use all their experience to give person centered care to all our residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah-Jane W (Daughter of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This remarkable team of people at Alverstoke Nursing Home should be praised for their dedication, they all went above and beyond to give both our treasured Mum, and our family the best possible care.
Mum and the family were offered a place of dignity and safety at Alverstoke Nursing Home where we
all felt welcome and part of the warm community they have built. A place where Mum could still feel very connected to her family and friends, and somewhere where we could comfort her too right up until the end. The team gave us the greatest gift of being able to spend those few months and precious last couple of days and moments with their support of being close to Mum, and I know that if she was here now, she would agree as family was everything to Mum.
There are so many things they didn't have to do from gently combing her hair after Mum was moved, to constant reassurance, to the ice cream she loved, to the care they took after she passed the list goes on.
Reply from Andrew Hudson, Director at Alverstoke House
Thank you so much for a lovely review. Our team work extremely hard to provide the best person-centred care and will be delighted that both your Mum and your family felt she was getting great care and…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Charon B (Daughter of Resident) published on 3 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Alverstoke House stepped in and offered a room for my father when he was discharged from hospital without a care package and I was out of the country. They were able to settle and care for him until his house was prepared for his return. Staff were lovely and supportive and always friendly. My only
negative would be that despite labelling, his trousers tended to go for laundry and were not seen again... But this was a minor that was made up for by the care and respect he received. It would have been nice if his room was en suite, but this was managed well and helped to ensure Dad had to move and not just sit in a chair isolated in his room... Overall, we are both very satisfied by the standard of care afforded to Dad when he really needed it - I thank the staff and are happy to recommend Alverstoke House to any prospective customers. Thank you for being there when we really needed you.
Reply from Andrew Hudson, Director at Alverstoke House
Many thanks for a lovely review. Our hard working team are very grateful for your feedback and we all greatly miss your dad.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Helen H (Daughter of Resident) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the second time my sister and I have used Alverstoke House for respite care for our elderly mother. Everyone was very friendly and welcoming, and the managers in particular were extremely helpful on both occasions in arranging this at short notice for us. The staff were kind and caring, and
we were very happy that she was being safely looked after. Mum settled in quite quickly: she enjoyed the food and liked to sit in the conservatory watching the birds and passersby. We would certainly use the Home again and would be happy to recommend it.
Reply from Andrew Hudson, Service Provider at Alverstoke House
Thank you for your kind review. Our hardworking team strive to ensure our residents the best care. We look forward to welcoming your sister again if the need arises. Many thanks
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie T (Daughter of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent nursing home. Lovely friendly atmosphere. Staff were very caring and nothing was too much trouble for them. Highly recommend. Thank you for treating dad with love, kindness and compassion.
Reply from Andrew Hudson, Director at Alverstoke House
Thank you for a lovely review which is gratefully received by our hard working team who strive together to ensure residents are cared for with dignity and compassion.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C C (Wife of Resident) published on 17 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband received care following a stroke. The staff were friendly and kind towards us all.
Reply from Andrew Hudson, Director at Alverstoke House
Thank you for your review, it is greatly appreciated by our staff team for whom treating all residents with dignity is the highest regard.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John O (Husband of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When approached, Alverstoke House management was immediately interested in and working to accommodate my wife's needs. With a minimum of involvement on my part, she was transferred from the hospital to the home just before Christmas. Her dementia was increasingly active. Her refusal to eat was recognised
and sensitively responded to by the care staff.
Subsequently, her situation became increasingly restricted. Her ability to move was limited and mentally she was increasingly lacking. It was recognised that she was at 'end of life'. Nevertheless, her daily routine of clothes changes and personal hygiene were maintained to a high standard.
My son and I were encouraged to be with her whenever we wished and were able to visit her throughout her time at the home. The nursing staff were very approachable and supported us during a difficult time.
My thanks to them all.
Reply from Andrew Hudson, Service Provider at Alverstoke House
Thank you for your kind review, our hard-working team appreciate this feedback greatly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Leslie F (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't say enough good things about Alverstoke House Nursing Home and the incredible team there.
From the moment my father was admitted he was greeted with warmth and given the best care.
The quality of the care given to my father up to the day he died was truly outstanding.
Reply from Andrew Hudson, Service Provider at Alverstoke House
Thank you for this great review. Our team works very hard to provide the best care possible and your kind review is greatly appreciated by all. We all miss your father very much and send you and your…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S T (Relative of Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have written this review on behalf of my partner and myself. We both were extremely impressed by the overall care of all the staff. We came into contact with. They were kind, friendly and helpful and worth their weight in gold. Nothing was too much trouble.
Reply from Andrew Hudson, Director at Alverstoke House
Thank you so much for this lovely review. Our staff team work extremely hard to look after all our cherished residents and this recognition is greatly appreciated by all at Alverstoke House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jennifer Y (Wife of Resident) published on 12 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very welcoming atmosphere coupled with a professional approach from staff. Food was very good, flexible choices and presented well. Residents' clothing was washed and ironed and returned in an excellent manner.
As a relative I was always made welcome, particularly by the main staff group, although
sometimes it was difficult to obtain information from senior staff, as they were very office-bound. I did feel that agency staff particularly at weekends were largely left unsupervised.
Reply from Andrew Hudson, Director at Alverstoke House
Thank you for your review, the team work very hard to ensure the happiness of our residents and we will pass on your comments. We have ensured we have Care Team Leaders on shift during the weekends to…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E T (Daughter of Resident) published on 5 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My stepfather came to Alverstoke House with a myriad of issues. Alverstoke House went over and above to deal with him, all the while treating him with compassion and care, despite my stepfather not always being the easiest to care for. Thank you to everyone at Alverstoke House and for making his time
at Alverstoke House as comfortable as possible.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A A (Son of Resident) published on 28 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law moved into the Alverstoke House Nursing Home in January 2023 until she passed away on 5 June 2024. The care she had was of a very high quality. All her needs were met, and she was treated with respect and dignity at all times. All of the staff were very kind and caring, this extended
to myself and brother. I would recommend this nursing home to anyone needing care, they were excellent.
Reply from Andrew Hudson, Director at Alverstoke House
Thank you so much for your review, it means so much to our committed team who strive to provide the best person-centred care they can to all our residents. We are all missing your mother-in-law…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J R (Daughter of Resident) published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Alverstoke House staff became like Mum's extra family for the 3 1/2 years she was there.
She loved it there and was really well cared for.
Reply from Andrew Hudson, Service Provider at Alverstoke House
Thank you for your kind review, the team work extremely hard to look after all our residents and appreciate this review greatly. We all miss your mum very much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L F (Daughter of Resident) published on 19 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had a warm and welcoming new home when moving into Alverstoke House Nursing Home in March 2022. For your parent with dementia to go into a nursing home is not an easy time. The staff were supportive of not only settling my mum with the fantastic activities programme but to involving the family
in supporting us throughout the two years. The most wonderful kindness and care from all the staff when the time was upon us for palliative care; we are very grateful to all the staff where my mum had quality of life and loved socialising with residents and staff making new and loving memories, always putting my mum first.
Reply from Andrew Hudson, Director at Alverstoke House
Thank you for your lovely review, we will pass on your kind words to our team who all strive with residents to provide excellent person-centred care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M C (Sister of Resident) published on 2 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers in the home are very welcoming and always have time to answer any problems or concerns I have regarding my sister, it is like a home from home, they always have the residents' best interest at heart, treating them with the care and attention they deserve and I would highly recommend the home
to anybody who has to consider a family member or others having to go into a warm, friendly environment.
Reply from Andrew Hudson, Director at Alverstoke House
Thank you so much for this lovely review. We will pass on your kind comments to the team, who all work very hard with our residents to provide exceptional person-centred care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Naomi K (Daughter of Resident) published on 25 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was a resident from October 2021 until her recent passing and was very happy there. I looked at many homes and this one stood out.
The carers, nurses and staff are lovely and she was very well looked after. She was quite particular about things and they all did their best to accommodate her needs.
There is always some sort of entertainment and the team goes above and beyond, especially with their themed events. They were so caring to Mum and myself in her last week and I will always be grateful for that.
I would definitely recommend this care home to anyone.
Reply from Andrew Hudson, Director at Alverstoke House
Thank you so much for this kind review, it means so much to our whole team who strive hard to give the best level of care for our residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robert B (Friend of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Quite rightly, COVID restrictions and lockdowns severely curtailed our visits to the nursing home, but we were always permitted access to our friend provided, of course, that we complied with the prevailing regulations at the time. The home's priority being the protection of their residents at all times.
Since the gradual lifting of the imposed restrictions, however, we have experienced a careful opening up of the home to more visitors allowing greater access to residents' rooms. This has led to more freedom for the residents to venture beyond the confines of the home and given a lift to both residents and staff alike.
The activities organised by the home are numerous, varied, stimulating and fun with the resident's families and friends often invited to participate.
Our experience of the ongoing care afforded to the residents is that it is always respectful, caring and friendly.
Reply from Andrew Hudson, Service Provider at Alverstoke House
Thank you on behalf of the team at Alverstoke House for this lovely feedback and for all our families helping ensure our residents stay safe.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M V (Resident) published on 17 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had a very pleasant stay at Alverstoke House. The staff have been very friendly and have provided a very efficient service. The result is that my hip has healed well and I am able to go back home within my expected timeframe.
Reply from Andrew Hudson, Service Provider at Alverstoke House
Thank you for your feedback, the whole team enjoyed having you to stay and glad we could assist your rehabilitation back home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.711)

Overview of Review Score

The Review Score of 9.7 (9.711) out of 10 for Alverstoke House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.711 for Alverstoke House is calculated as follows: ( (148 Excellents x 5) + (41 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 197 Ratings = 4.711
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Alverstoke House is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Sep 2021

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Heidi

Heidi Collins

Job Title: Registered Manager Joined: 2010

Heidi is our Registered Manager having worked as our weekend RGN for over 10 years. She is very dedicated to Alverstoke House and has completed her NVQ Diploma in Health and Social Care.

Frequently Asked Questions about Alverstoke House

What types of Care is Alverstoke House registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Alverstoke House have?

There are 23 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Alverstoke House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Alverstoke House to the centre of Gosport?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alverstoke House to verify any information. View our terms and conditions. Alverstoke House has an Enhanced Service - more info.