






Alverstoke House is a purpose built, family run nursing home specialising in Caring for the Elderly who have complex nursing care needs. They also specialise in terminal care and provide care for those needing nursing after leaving hospital before returning home.
Situated in Alverstoke Village and adjacent to Stokes Bay, Alverstoke House offers the most modern Fire Protection and Nurse Call Sytems, together with passenger lifts with wheelchair facility. They have...
Care Provided by Alverstoke House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 29 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are based on room size and nurse assessment of cost of care.
The price(s) shown are provided by the care home. Contact Alverstoke House for full pricing details and T&Cs.
Contact Alverstoke House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Andrew Hudson
- Private Owned
Person in charge
- Heidi Collins(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1980
- Last Refurbishment: 2012
- Number of floors: 1
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (2)
Visiting
- Visitors are welcome at all times. Visit rules may change due to covid so please call the home in advance.
Parking
- Plenty of parking is available at the front entrance, 20 Somervell Close
Alverstoke House Reviews (34)
Alverstoke House has a Review Score of 9.6 (9.570) out of 10, based on 15 reviews in the last 2 years.
Over all time Alverstoke House has 34 reviews.
Since the gradual lifting of the imposed restrictions, however, we have experienced a careful opening up of the home to more visitors allowing greater access to residents' rooms. This has led to more freedom for the residents to venture beyond the confines of the home and given a lift to both residents and staff alike.
The activities organised by the home are numerous, varied, stimulating and fun with the resident's families and friends often invited to participate.
Our experience of the ongoing care afforded to the residents is that it is always respectful, caring and friendly.
Thank you on behalf of the team at Alverstoke House for this lovely feedback and for all our families helping ensure our residents stay safe.
I have had a very pleasant stay at Alverstoke House. The staff have been very friendly and have provided a very efficient service. The result is that my hip has healed well and I am able to go back home within my expected timeframe.
Thank you for your feedback, the whole team enjoyed having you to stay and glad we could assist your rehabilitation back home.
My mother entered Alverstoke House at the beginning of September as she had recently been diagnosed with terminal cancer and was also suffering from heart failure. From day one she was treated as part of the family and every single member of staff would take time out to spend time with Mum and every aspect of her care was done with care and understanding. Unfortunately, Mum's illness progressed very swiftly, and after a short stay in hospital after a fall and heart attack, she returned to Alverstoke House for ongoing care. Again, they treated Mum so gently and always asked her permission before carrying out any treatment. Mum deteriorated quickly and we were called to the home. When there we were treated so kindly and were allowed to stay with Mum to the end, the staff cared for us as well as Mum and we will be forever grateful for the care and compassion showed to Mum and my family through this very difficult time.
Thank you so much for your feedback. Our team were so fond of your mother and we all miss her greatly. They will be very pleased with this feedback and will continue to strive to give the most personalised care, especially at such a difficult time.
My mother has been a resident for the past two and a half years. When she arrives, she has a grade four pressure sore, which I was told would never heal, and she would only be able to sit out of bed for one hour per day. But thanks to the wonderful care and attention she has received, it has completely healed, and she can sit out and join in activities as much as she pleases. Thanks to the fantastic food, her diet has completely changed for the better. The range of activities is outstanding too.
Thank you so much for your review; we enjoy looking after your mother very much. I shall pass on your comments to the whole team, nursing, care, catering and well being.
On the few occasions that mum has needed extra care (a trip to the hospital for example), this has been organised and mum has received great care from the staff.
As a relative, I have always felt welcome and have got to know some of the staff. I live some distance away but am happy that mum is safe, warm and well cared for.
cared for. Best regards, The Team at Alverstoke House.
Mum is 94, and after much consideration, she decided she needed to go into care. Alverstoke House is a small family-run home, and it has been wonderful. She was depressed, not eating properly and quite weak physically when she made the decision. What a difference. The staff have become family, she is eating and thoroughly enjoying her food (and Mum has been a very picky eater in the past), taking part in activities put on by the staff and making friends. She is looked after day and night by wonderful staff under the personal supervision of a caring owner. We couldn't have chosen anywhere better for Mum to stay. Thank you all.
Thank you from the Manager and Staff at Alverstoke House for such a great review of all the hard work the team are putting in, especially at this difficult time. We are delighted your mum has settled in well and your mum and you are happy.
My family and I will always be indebted for the excellent care Dad received from the wonderful staff, many working there in excess of 10 years and some in excess of 30 years, exceptional for the caring sector, pointing to very good management to retain them with smiling faces for so long. The home is also just a 10min walk pushing a wheelchair to a beach cafe, a place where Dad enjoyed a piece of cake, a cup of tea and the bustle of the seaside and its views.
Many thanks for your kind review. It's has been passed on to our Care Team who work hard to provide excellent person-centred care.
My mum was admitted from hospital as she was too ill to go home after heart surgery.
She was only with the home for 3 months, till May 4th 2018, but the care she received till the sad end was the care I would like to see all people receive.
Thanks to all the staff at the home. I would not hesitate to recommend this home. From my brother and myself.
Many thanks for your kind review. We have passed on your kind feedback to our Care Team who work so hard to provide excellent person centred care.
I could not have looked after him so well at home and am so glad Alverstoke House was our 'home from home' for the last eighteen months.
I would like to thank and commend every one of the staff there from the owner, management, nurses, carers and housekeeping. You have made the last eighteen months livable, through one of the hardest times of our life.
We can't thank enough the wonderful staff at Alverstoke House, they looked after my dad during the last 7 months of his life. Dad was so happy there. he was so poorly but never felt he was a bother to them. Our family thank them all.
Our staff thank you for your kind review and appreciate the feedback. We are pleased your dad felt well cared for.
My mother suffered from Motor Neuron Disease, the staff of Alverstoke House were incredible. Their levels of care and compassion went well beyond anything I or the family could have hoped for. The place was always spotless, the food excellent and personal and hygienic care was always exemplary. The care offered was constantly adjusted to help Mum enjoy the maximum positivity she could with such a difficult and degenerative condition. There could be no better endorsement of the care than by Mum herself 'this is my home, I feel loved here'. It is always difficult to see a loved one have to enter nursing care, Alverstocke House is a fine establishment.
Thank you so much for your feedback - our team are so pleased that you felt your Mother was looked after well here. We all miss her.
There is a high standard of nursing care and a desire to have the best medical treatment and specialist equipment possible.
The residents are encouraged to join in activities and to use the facilities but are not put under any pressure to do so.
The management has created cheerful surroundings both inside with a comfortable lounge and conservatory and outside garden and pond area.
The atmosphere in the home is friendly and homely. Relatives and friends can visit at any time and made to feel welcome. It is an excellent care home.
My mother always describes the staff as kind and friendly. The atmosphere in the home is happy. All the staff are happy to talk to me when I visit and are very friendly. My mother is always dressed with care and always looks well cared for. The whole home is immaculately clean with towels and clothes cleaned every day. My mother is washed or bathed every day. When I visit I am always given a hot drink at the same time as my mother is given one. Cakes are also provided as is lunch if I want it.
Sadly my mother has recently passed away but she was allowed to do so with great dignity & consideration which was so important to us as a family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 September 2021Good
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Alverstoke House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Alverstoke House.
Accreditations
There are no accreditations posted yet for Alverstoke House.
Meet the Team (1)

Heidi is our Registered Manager having worked as our weekend RGN for over 10 years. She is very dedicated to Alverstoke House and has completed her NVQ Diploma in Health and Social Care.
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