Carleen

My mother was transferred to Carleen Care Home from a hospice on 22/11/21 for end of life care. Ironically while she was at Carleen her health almost seemed to improve, despite her prognosis, and at the end of January she was reunited with my dad and they both now reside in the same care home which is much closer to their family. However, had circumstances been different I would have loved Mum to have stayed at Carleen where she considered all the staff and carers to be friends. I don’t believe the care she was afforded could have been bettered. The manager runs a wonderful facility with an amazing team of staff. I cannot fault Carleen and I know that my mum was very sorry to leave there.

The care Mum received could not be faulted and the team at Carleen completely exceeded our expectations on every level. A fantastic team of wonderful, caring people. They were simply fabulous.

My aunt has been in Carleen for nearly four years. When she arrived her husband was with her, he was the reason for having to find accommodation due to care needs. From the moment they arrived they felt loved and cared for, nothing was too much trouble. There was so much going on, entertainment, activities everyday which my aunt loves. The manager and her team have been fantastic through the pandemic, and have kept our loved ones very safe and well. We are able to Skype our aunt, have visits in a pod to keep them safe, and I have now had actual visits face to face with her with PPE and social distancing. Thank you to the manager and all the staff for making our aunt feel so loved and cared for, as she tells me each time we speak, we could not have found her a better place, she has no problems and everyone is so kind. We would recommend this home to everyone.

I will always be so grateful for the loving care she received.

Fantastic staff and facilities. My sister in law was literally wasting away in hospital, had pneumonia twice, went from 41 kilos on admission to 33.6 kilos, she was curled up in bed in the fetal position. Got her into this care home and the change was unbelievable, been here two weeks, total change. She sits down in the lounge with the family, so improved, we expected the worst but now we think she’s coming back to her old self. Can’t overstate how good it is in Carleen. Thanks to everyone involved.

The food always looks very appetising.

I've visited friends in the Carleen care home for a number of years. I've never found anything I've been unhappy with. The staff are caring and kind. The rooms are clean and from what I've seen the food is good. The lady does a really good job in the lounge. There is some good entertainment for the residents which I think is important.

I am quite happy with the treatment and conditions supplied here. I don't think any other care home could do better.

Our sister-in-law was a resident of Carleen from May 2009 until July 2017. During this time she was well looked after, happy and content, joined in the activities provided and particularly enjoyed the art and craft afternoons.

The staff looking after my sister-in-law have been very capable, considerate and friendly. We have made regular visits to Carleen but as we live in Yorkshire we were very dependant on the staff for our sister-in-law's daily care and keeping us properly informed, they have never let us down.

Excellent professionalism and care was shown to my father who was end of life. Sensitive and empathetic staff who were genuine and sincere. My dad died on the 26th June 2017 in Carleen. Their approach made this experience less traumatic.

This is my second short stay here following hospital admission, to convalesce. Everything has been marvelous. Would recommend.

Although I have only been here almost three weeks I have enjoyed my stay here. The accommodation is fine and there are lots of activities that occur daily. The food at times could have been warmer. The care I received is very good and I have been happy here.

Admitted to Carleen Nursing Home for a period of reablement following a hospital admission. The service was excellent, great staff, friendly and caring. Excellent food. It was a joy to come here from hospital.

The overwhelming feeling you are left with in this home is one of caring, kind, observant, helpful staff. The home is clean and food is generally good.

I was admitted to Carleen nursing home for a short stay following a fall at home fracturing her hip, resulting a hospital admission. The purpose of my stay was at Carleen just to build confidence and improve my mobility. This I did with the excellent support of the staff. I can recommend.