Carleen, Fareham, Hampshire
Carleen, Fareham, Hampshire
Carleen, Fareham, Hampshire

Carleen is a care home from Numada Healthcare, a family-run business that believes in quality care training and a personal touch. The home welcomes short and long-term needs and carers are experienced in many specialist and complex health issues. The home itself has a charming interior, ideal for a relaxing lifestyle, though there is much to experience and be involved with.

Group: Numada Health Care Ltd

Person in charge: Sally Ridley (Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Admission Information: Ages 18+.

Single Rooms: 30

Shared Rooms: 5

Rooms with ensuite WC: 20

Weekly Charges Guide: Nursing Care Single £750 – £1000 , Nursing Care Shared (per person) £750 – £1000 (These prices are only a guideline, please contact Carleen to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Carleen: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.6 Carleen has a Review Score of 7.6 (7.632)

The Review Score of 7.6 (maximum of 10) for Carleen is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Carleen in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.507 for Carleen is calculated as follows: ( (38 Excellents x 5) + (28 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 69 Ratings = 4.507

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.125 Points relating to the number of positive Reviews for Carleen is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8 Target = 0.125

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Carleen?

  • Extremely LIKELY
    5
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Carleen

  • Resident / Service User
    4
  • Daughter of Resident/Service User
    1
  • Son of Resident/Service User
    1

Excellent professionalism and care was shown to my father who was end of life. Sensitive and empathetic staff who were genuine and sincere. My dad died on the 26th June 2017 in Carleen. Their approach made this experience less traumatic.

How likely would you be to recommend Carleen? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

This is my second short stay here following hospital admission, to convalesce. Everything has been marvelous. Would recommend.

How likely would you be to recommend Carleen? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Although I have only been here almost three weeks I have enjoyed my stay here. The accommodation is fine and there are lots of activities that occur daily. The food at times could have been warmer. The care I received is very good and I have been happy here.

How likely would you be to recommend Carleen? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Admitted to Carleen Nursing Home for a period of reablement following a hospital admission. The service was excellent, great staff, friendly and caring. Excellent food. It was a joy to come here from hospital.

How likely would you be to recommend Carleen? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

The overwhelming feeling you are left with in this home is one of caring, kind, observant, helpful staff. The home is clean and food is generally good.

How likely would you be to recommend Carleen? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I was admitted to Carleen nursing home for a short stay following a fall at home fracturing her hip, resulting a hospital admission. The purpose of my stay was at Carleen just to build confidence and improve my mobility. This I did with the excellent support of the staff. I can recommend.

How likely would you be to recommend Carleen? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

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Extremely LIKELY

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Awards / Recognitions

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Job Vacancies

Staff Profiles

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Care Home Idol 2016

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