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Heartland Manor

The Rise, Brockenhurst, Hampshire SO42 7SJ
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Heartland Manor, Brockenhurst
Heartland Manor, Brockenhurst
Heartland Manor, Brockenhurst

Heartland Manor in Brockenhurst is a care home under the Everwood Care charity offering residential care, respite care for as little as two days, and a dementia wing, 'Brock Village', which features sensory panels to reduce anxiety and provide stimulation. Ground-floor rooms were designed with dementia residents in mind, and the wing has its own lounge, dining room, café, beach corridor, post office, florist, and sensory room.

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Care Provided by Heartland Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Heartland Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • The Wilverley Association
  • Voluntary / Not for Profit Owned

Person in charge

  • Mark Langford (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (46)
  • Single Rooms with ensuite Wet Room (26)

Visiting

  • The team welcome families of their beloved residents to visit any time of day. If they are able to give the team a heads-up so that they can accommodate them in any way, ie. whether they are joining their loved one for dinner, it would be much appreciated.

Parking

  • Parking is limited onsite, but on-road parking is available in front of the home or on nearby roads. Please be thoughtful of the neighbours when parking on the street outside their houses. There is a four-hour parking restriction on certain sections of The Rise.

Heartland Manor Reviews (27)

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8.3

Heartland Manor has a Review Score of 8.3 (8.334) out of 10, based on 3 reviews in the last 2 years. Over all time Heartland Manor has 27 reviews.

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Showing 27 reviews matching selected criteria
Review from Sarah D (Daughter of Resident) published on 17 March 2026 Submitted via Postal Card
Overall Experience
Review from Mark A (Son of Resident) published on 5 February 2026 Submitted via Postal Card
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Review from C R (Daughter-in-law of Resident) published on 14 October 2024 Submitted via Website
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Review from Cameron N (Son of Resident) published on 13 August 2024 Submitted via Website
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Review from Sharon D (Daughter of Resident) published on 14 February 2024 Submitted via Postal Card
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Review from Jenny N (Resident / Service User) published on 31 January 2024 Submitted via Website
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Review from S W (Sister of Resident) published on 25 January 2024 Submitted via Postal Card
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Review from C J (Son of Resident) published on 24 October 2023 Submitted via Website
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Review from P F (Resident / Service User) published on 20 July 2023 Submitted via Postal Card
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Review from A J (Resident / Service User) published on 5 June 2023 Submitted via Postal Card
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Review from S D (Daughter of Resident) published on 30 May 2023 Submitted via Website
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Review from Cynthia S (Resident / Service User) published on 19 August 2022 Submitted via Postal Card
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Review from julie B (Daughter of Resident) published on 6 July 2021 Submitted via Website
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Review from Mark S (Son of Resident) published on 11 June 2020 Submitted via Website
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Review from Charles F (Husband of Resident) published on 6 May 2020 Submitted via Website
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Review from D K (Son of Resident) published on 9 April 2020 Submitted via Postal Card
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Review from R H (Friend of Resident) published on 13 March 2020 Submitted via Review Postal Card
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Review from S L (Resident / Service User) published on 28 February 2020 Submitted via Postal Card
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Review from Joanne T (Daughter of Resident) published on 27 February 2020 Submitted via Website
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Review from I C (Nephew of Resident) published on 6 January 2020 Submitted via Review Postal Card
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 June 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Heartland Manor.

Upcoming Events

There are no upcoming events for Heartland Manor.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Heartland Manor.

Accreditations

There are no accreditations posted yet for Heartland Manor.

Meet the Team (2)

Katie Biddlecombe
Katie BiddlecombeJob Title Operations Manager - CareJoined 2005
Mark Langford
Mark LangfordJob Title Registered Manager, Heartland Manor

Frequently Asked Questions about Heartland Manor

What types of Care is Heartland Manor registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Heartland Manor have?

There are 46 Single Rooms.

What are the Facilities & Services at Heartland Manor?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Heartland Manor to the centre of Brockenhurst?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heartland Manor to verify any information. View our terms and conditions. Heartland Manor has an Enhanced Service -what an Enhanced Service includes.