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Heartland Manor

The Rise, Brockenhurst, Hampshire SO42 7SJ
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Heartland Manor, Brockenhurst
Heartland Manor, Brockenhurst
Heartland Manor, Brockenhurst

Heartland Manor in Brockenhurst is a care home under the Everwood Care charity offering residential care, respite care for as little as two days, and a dementia wing, 'Brock Village', which features sensory panels to reduce anxiety and provide stimulation. Ground-floor rooms were designed with dementia residents in mind, and the wing has its own lounge, dining room, café, beach corridor, post office, florist, and sensory room.

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Care Provided by Heartland Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Heartland Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • The Wilverley Association
  • Voluntary / Not for Profit Owned

Person in charge

  • Mark Langford (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (46)
  • Single Rooms with ensuite Wet Room (26)

Visiting

  • The team welcome families of their beloved residents to visit any time of day. If they are able to give the team a heads-up so that they can accommodate them in any way, ie. whether they are joining their loved one for dinner, it would be much appreciated.

Parking

  • Parking is limited onsite, but on-road parking is available in front of the home or on nearby roads. Please be thoughtful of the neighbours when parking on the street outside their houses. There is a four-hour parking restriction on certain sections of The Rise.

Heartland Manor Reviews (27)

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8.3

Heartland Manor has a Review Score of 8.3 (8.334) out of 10, based on 3 reviews in the last 2 years. Over all time Heartland Manor has 27 reviews.

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Showing 27 reviews matching selected criteria
Review from Rohan P (Son of Resident) published on 17 December 2019 Submitted via Website
Overall Experience
Review from Gordon K (Son of Resident) published on 25 November 2019 Submitted via Website
Overall Experience
Review from Susan M (Daughter of Resident) published on 9 August 2019 Submitted via Postal Card
Overall Experience
Review from Steve P (Son of Resident) published on 16 May 2019 Submitted via Review Postal Card
Overall Experience
Review from Sue M (Daughter of Resident) published on 21 December 2017 Submitted via Website
Overall Experience
Review from D C (Son of Resident) published on 26 October 2017 Submitted via Review Postal Card
Overall Experience
Review from Rosemary E-J (Daughter of Resident) published on 25 May 2016 Submitted via Review Postal Card
Overall Experience

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 June 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Heartland Manor.

Upcoming Events

There are no upcoming events for Heartland Manor.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Heartland Manor.

Accreditations

There are no accreditations posted yet for Heartland Manor.

Meet the Team (2)

Katie Biddlecombe
Katie BiddlecombeJob Title Operations Manager - CareJoined 2005
Mark Langford
Mark LangfordJob Title Registered Manager, Heartland Manor

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heartland Manor to verify any information. View our terms and conditions. Heartland Manor has an Enhanced Service -what an Enhanced Service includes.