






Kitnocks House is a specialist care home located near Botley in Hampshire. The home specialises in care for men and women with dementia, neurological and mental disorders. Many of the resident at Kitnocks House have difficulties that would challenge mainstream nursing homes.
Care at Kitnocks House is provided by a team consisting of nurses, health care workers, occupational therapists and activity workers.
All potential residents are carefully assessed before the offer of...
Care Provided by Kitnocks House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Kitnocks House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Cornerstone Healthcare Group Ltd
- Private Owned
Person in charge
- Nicola Maguire (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 30+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2026
- Number of floors: 3
Room Information
- Single Rooms (63)
- Single Rooms with ensuite Wet Room (30)
Visiting
- There is an open visitor’s policy but the care home asks that you are respectful of your relative/friend’s routine when choosing a time to visit. Please feel free to discuss this with staff supporting the individual. The reception is manned Monday to Friday from 9.00am to 5.00pm. At the front door, there is a doorbell which connects with reception who will let you in to the building. If there is no one at the reception desk, or you are visiting outside of office hours, please use the bell and one of the team will come to the door as soon as they are able to do so.
Parking
- Onsite parking
Kitnocks House Reviews (23)
Kitnocks House has a Review Score of 8.4 (8.425) out of 10, based on 5 reviews in the last 2 years.
Over all time Kitnocks House has 23 reviews.
My uncle has vascular dementia and has now been at Kitnock for about five months. Unfortunately he can be very rude and unpleasant but the staff are alway very accomodating and friendly toward him. They have great patience, which i admired them for. He looks very healthy and clean and in his happy moments feels comfortable living there. I also found the care home clean and tidy, which for me is very important. His clothes and his bedroom are always clean and organised by the staff.
Thank you for your lovely words, we are so pleased to hear you feel your uncle is being well cared for, something our teams are so passionate about. We will ensure this is passed on to our Kitnocks team.
My husband has been at Kitnocks for about 3 months and he settled quickly and is as happy as I hoped for. I am very grateful for his excellent care.
Thank you so much for your lovely review of Kitnocks House, it is always so appreciated by our teams. We are really pleased to hear that your husband has settled well with us and will ensure this is passed on to the staff working at Kitnocks. If you would like to share any thoughts on the areas scoring 4* please feel free to contact one of the Clinical Managers or General Manager.
I was delighted to be allowed to plant them up and am happy to continue as I have been told people appreciate the flowers.
I do wish there were more activities which involved handicaps but am not sure my husband could take part. Thanks.
Thank you so much for your wonderful review of Kitnocks House, your kind support and fantastic job with the plants at the front of the building, have been really appreciated - we have received some lovely compliments! I will ensure your feedback is shared with the team.
I have been impressed by the helpful, friendly approach by all members of staff whom I've so far encountered and although my husband is still not entirely happy being a resident I can tell he is well cared for and treated with dignity and respect.
Thank you for your review. It can be a challenging time when a loved one moves to a new home so we are pleased to hear that you feel he is being well cared for by all our staff. We will ensure this is passed on to the team at Kitnocks House.
Good check-in (my relative) and greeting by a friendly, helpful receptionist, guided and admitted by staff member (who unlocked five doors) to room, pleasant, clean atmosphere and surroundings, attractive pictures, TV in room controlled by patients. Comfortable visitor seating. Tea transported by staff member who adjusted well to head height and supplied feeder (against spills). Tea offered to visitors. Carers competent, showing link with patient, spoke competent English, and available at end of visit to conduct us on return to entry point. Adequate car parking available. Seasonal flowers at entrance. Good impression of brightness and efficiency.
Thank you for your detailed and lovely review of our service at Kitnocks House. We are really pleased to know you had such a good experience when visiting your relative and will be sure to pass on the feedback to the team. If you would like to discuss any of the areas scored below 5 with the...
I welcome this opportunity to say a big thank you to Kitnocks House for looking after my husband. It is such a tremendous relief to know that his needs are understood and are being met with not just the right kind of care but with loving care. Our family also feel this. We know he is in the right place. Bless you all.
Thank you for this wonderful review. It's lovely to hear that your husband being in our care gives you relief. We understand the stress this can cause to the family. I'll be sure to pass on your kind words to teh whole Kitnocks House team.
I cannot speak highly enough in regard to Kitnocks House. My mum has had the very best of care and I can see just how much that has affected her feelings of comfort and safety as well as my own. The staff are just incredible, they go above and beyond and make sure the residents and their families are looked after. I can relax knowing Mum is in the best place possible. Thank you, just doesn't seem enough but I do thank you all from the bottom of my heart, you are all 'Angels'.
My husband has now been at Kitnocks House almost eighteen months now. At first, he was very aggressive but due to good care, has since settled down a lot and hopefully will continue to do so.
Staff too busy inputting data into electric devices to know where all residents were. Sister-in-law was in her room in bed waiting for a sling review. She was not given a drink or access to a drink all the time I was there until I asked. Other residents in the lounge were showing signs of irritability, not picked up by staff. Resident stimulation needs to be addressed, not just nail painting and television. The home generally has poor leadership. I appreciate agency may need to be used but adequate supervision is a priority.
We are disappointed to read of your experience in our service and at such, an unsatisfactory review. We have now had the opportunity to look into the issues you raised and would be happy to discuss the outcomes with you if you would contact us directly at info@cornerstonehc.co.uk.
The care and dignity shown to my husband is second to none. Staff are very kind and friendly and have also helped me a great deal at such an emotional time. My husband settled in very well which removed a lot of my stress. The garden is beautiful and activities are great. I would not wish my husband to reside anywhere else.
Thank you for taking the time to write this wonderful review of Kitnocks House. It's great to hear that your husband has settled in so well. We'll be sure to pass on your kind word to all of the team at Kitnocks.
First thing you notice there's nice staff to book you in. It's clean and no unpleasant smells. The care staff are very friendly and the people seem yo be happy.
Thank you for taking the time to submit this wonderful review. We will be sure to pass on your kind words to all the team at Kitnocks House.
Care homes have had some bad press since the pandemic, this care home is exceptional. Always a smiling face and all so thoughtful.
We are glad to hear that you are so happy with the team and care at Kitnocks House Bruce. Thank you for leaving this review.
My wife, myself and our two adult sons were extremely concerned about my wife moving into Kitnocks House. These concerns were removed within 30 minutes of entering the front door. The management team and staff put my wife and family at ease. We are treated like family now and the staff and management are so caring and considerate. Thank you so much.
Thank you, M S for this lovely review. We are glad to hear that your wife has settled so well at Kitnocks House. We'll be sure to pass on your kind words to the team.
With Mum having been diagnosed and living for just over 10 years with dementia unfortunately the time came reluctantly to place her in a home. It felt like a lifetime, but 4 homes later she entered Kitnocks House and was finally in the right place. Not only did the staff look after her with true care, but they were able to put a smile on her face despite the dementia and both my sisters and I could finally feel at ease knowing she was safe.
We will be sure to pass your praise on to the team at Kitnocks House.
Many thanks again.
My husband was moved to Kitnocks House in October 2017. I cannot recommend them highly enough. They treat residents with the utmost dignity and care. My husband has been so happy here and it’s all down to how the staff treat them like their own family would want to be treated. Well done Kitnocks House.
Thank you Helen for taking the time to compliment our wonderful team at Kitnocks House. We will be sure to pass on your kind words.
My father has been a resident at Kitnocks House for approximately three months now and I cannot fault the care he is receiving. He has complex needs and all the staff just take this in their stride in what can be very stressful situations. They are all extremely friendly and treat the residents with respect and indeed the families. They keep you informed of everything and are only too happy to chat things through at any time. While my father will never improve, he has looked the best and healthiest I have seen him since his accident 12 months ago. The last 18 months have been difficult times for Kitnocks and while I have not been involved until recently, I gather that they have had problems with some of the policies they have had to implement but I am sure they have done their utmost to keep residents safe and tried their best to accommodate families to the best of their abilities. They do not deserve to have these issues as it seems they go out of their way to help both residents and families.
Lynne, thank you for this wonderful endorsement of Kitnocks House and the fantastic team there. We are glad to hear that your father is doing so well and we will pass on your kind words.
My sister and I have been so grateful to all the staff at Kitnocks for the care, compassion and affection they've given to our mum. She loves the pamper sessions and enjoys sitting with the staff chatting away whilst they do their work. This period during lockdown has been testing for everyone, but it's been such a comfort to know Mum was being well looked after, and I was able to still speak to Mum on the phone or over organised FaceTime calls. Thank you!
Thank you for your review and continued support, Nicola. We will pass on to the team at Kitnocks.
It has been an extremely difficult year for all of us but has been bearable due to the dedication, care, love and support from the manager and all staff at Kitknocks. A very huge thank you once more to an amazing team. I feel that my husband is safe and professionally cared for.
Thank you, great team.
We'll be sure to pass your kind words on to all the staff. Feedback like this is means the world to them.
The care my dear husband has had is of the highest quality with all aspects of his daily life taken care of. I speak as a loving wife and a retired nurse. My sincere thanks to every single person.
I'll ensure that all the team at Kitnocks House are made aware.
Thank you and take care.
The home is lovely, easily accessible and clean. Moreover, the carers are amazing. They give care in a thoughtful and compassionate manner. We have been lucky to have our father here.
I will be sure to pass on your comments to the team at Kitnocks House.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 May 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Kitnocks House.
There are no upcoming events for Kitnocks House.
Awards / Recognitions (12)
- 04 Jun 2025Recipient: Cornerstone Healthcare Group Ltd
- 03 Jun 2025Recipient: Cornerstone Healthcare Group Ltd
- 07 Sep 2023Recipient: Cornerstone Healthcare Group Ltd
Accreditations
There are no accreditations posted yet for Kitnocks House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Kitnocks House
What types of Care is Kitnocks House registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Kitnocks House have?
There are 63 Single Rooms.
What are the Facilities & Services at Kitnocks House?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Kitnocks House to the centre of Southampton?
7.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kitnocks House to verify any information. View our terms and conditions. Kitnocks House has an Enhanced Service -more info.