Ranvilles Nursing Home

5/7 Ranvilles Lane, Titchfield, Fareham PO14 3DS
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9.6 34 Reviews
  • Ranvilles Nursing Home, Fareham
Located in a quiet residential area in Titchfield, Fareham, Ranvilles Nursing Home offers residential and nursing care in a home from home setting.

Inside the home there are 45 bedrooms, most offering en suite facilities, and all decorated to promote residents' comfort as well as safety. The home also has a great outdoor space for residents to enjoy and spacious living and dining areas.

Delivered by a team of experienced care professionals, care is always person-centred, meaning that each resident receives care catered to them, their needs and their preferences. Family and loved ones are always welcome to visit, and the team welcome any feedback that will help them to improve their care services.

The home is conveniently located nearby local shops, and the activities team ensure there is always something for residents to do to make each day as positive as possible.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Leni Zacharia (Interim Manager)

Local Authority / Social Services

Admission Criteria

  • Over 55
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2006
  • Number of floors: 2

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (31)

Visiting

  • No Restrictions

Parking

  • Car Park available

Ranvilles Nursing Home Reviews (34)

9.6

Ranvilles Nursing Home has a Review Score of 9.6 (9.617) out of 10, based on 13 reviews in the last 2 years.
Over all time Ranvilles Nursing Home has 34 reviews.

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Review from Jane L (Daughter of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was admitted to Ranvilles after a very lengthy stay in hospital. Sadly she was unable to come home to me as her needs physically and mentally had increased.
My sister and I have found this home to be wonderful. All staff without exception make us feel welcome and keep us informed as to
mums progress. All food is home cooked and drinks are readily available. They all seem to genuinely care.
Reply from Leni Zacharia, Interim Manager at Ranvilles Nursing Home

Thank you for your kind review. Our vision is to provide a home for our residents that is safe, supportive and caring. Interim Manager

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Review from Abbie W (Daughter of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellence in every aspect of care. This is a home with staff that are superbly trained, compassionate and determined to make the time residents spend in the home happy, safe and enriching. My mum was so lucky to have found Ranvilles for the very last two years of her life. Her complex health needs
were met by every member of staff from RGN through to ancillary and administrative staff. She was able to live fully through the wonderful programme of activities, particularly the craft sessions. Staff focused on what she could do and built a programme around her personally. Having spent the last week with my mum as she slipped away, I can say with certainty that every aspect of the care patients received is careful, attentive, provided with dignity and absolute professionalism. This home is is an absolute credit to the care system - my family will never be able to thank you enough for all that you did for my mum.
Reply from Leni Zacharia, Interim Manager at Ranvilles Nursing Home

Thank you so much for your kind words. We are truly honoured that your mum was with us at Ranvilles and that our team was able to provide the care and support she needed. It's wonderful to hear that she enjoyed the activities and felt valued during her time here.Your gratitude means a lot to all of us, and we are so grateful for the trust you placed in our care.

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Review from A R (Wife of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was discharged to Ranvilles Nursing Home in October 2024 where he had 24 hour one to one care. He was looked after very well by everyone that worked at Ranvilles. Everyone had a smile and a kind word for him and would do everything they could to help him eat and drink which was a huge challenge
for them. The family cannot thank Ranvilles enough for all their support not only for my husband but also us as a family. They kept us informed at all times and we cannot fault them at all just thank them 100%
Reply from Leni Zacharia, Interim Manager at Ranvilles Nursing Home

Thank you so much for your kind words. We're so glad we could support both your husband and your family during this challenging time. Our team is dedicated to providing the best care possible, and it's wonderful to hear that you felt informed and well-supported throughout. Your gratitude means the world to us, and we are truly honored to have been part of your husband's care.

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Review from Janet K (Friend of Resident) published on 30 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely visit today. Very caring attentive staff. Nothing is ever too much trouble. Very clean and comfortable surroundings. Each resident's needs are met in so many different ways to ensure their well-being.
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Review from L C (Wife of Resident) published on 2 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Satisfactory care. Helpful staff and nice premises and garden. Some staff interaction with my husband could be better but overall good. It is small things that concern me, like keep asking to have his nails cut and cleaned, so often they are dirty! Making sure he has a drink, often he is thirsty when
I visit. I accept he can be challenging at times.
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Review from Susan Y (Wife of Resident) published on 7 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Ranvilles for 6 years. In all that time, the staff have always shown to be kind and caring. The difficult area of personal care is done with dignity and compassion for the residents. Staff always talk to you and help and understand, not just the resident but also for
the family member. My husband can not speak but he knows and trusts the carers, often smiling at them. Thank you Ranvilles for all you have done for both of us.
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Review from C S (Husband of Resident) published on 7 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife suffers from severe Alzheimer's and is unable to communicate in any form. She has been a resident at Ranvilles Nursing Home since February 2022. The care and attention she receives from the staff is excellent.
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Review from B J (Husband of Resident) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good service by all the staff.
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Review from Pamela G (Wife of Resident) published on 23 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident in Ranvilles since just before Covid lockdown so we have experienced a range of different situations. He has dementia which means his behaviour can be difficult. The staff at Ranvilles do really have a good understanding of how to help and care for residents who can become
extremely distressed. They have nursed him through a number of medical emergencies so well that I definitely think he survived because of their care. The home has a good relationship with the local GP practice and I am regularly updated.
There are daily activities which everyone is encouraged to try in whatever way they can and photos are regularly posted on social media.
There is a choice of meals which are plentiful and healthy.
Whenever I visit I am always greeted by name and made to feel welcome.
If you are seeking care for your loved one visit the home and see the work they do. They will welcome you and answer any questions.
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Review from Holly D (Daughter of Resident) published on 17 July 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
In May 2024 I received a missed call from an unknown number and later saw an email from Ranvilles asking me to make contact. When I called I spoke with a member of staff who very casually told me my Dad had passed away that morning, she was very reluctant to give her name (I had to ask her 6/7 times).
Then she asked about my Mum who passed away 18 months ago - why? I was distressed at the news of my Dad was delivered so casually and the odd question about my Mum. She said they had been trying to contact me all day (one unknown call and one email). I switched into a professional mode to protect myself and gave Dad's name and date of birth and asked her to please check again. After a few seconds she again very casually said "Yes, he passed away this morning". I had no idea of the circumstances of how Dad died or whether to cascade unreliable info to the wider family. Very distressing interaction with this staff member, I was shocked at the lack of professionalism.
Reply from Debbie Mills, Registered Manager at Ranvilles Nursing Home

I have spoken to the daughter (the home had actually spent over 24 hours trying to contact the family with no success) since this miscommunication around the daughter and the member of staff. The member of staff did not realise that his wife was not the daughter's mum and the home has apologised for this mistake. I explained what had happened and the daughter seemed to accept our apologies. The member of staff has had supervision around this conversation. I also spoke to the gentleman's wife on the same day and explained the situation. She was very apologetic re not answering her phone and praised the home for the care around her husband. Debbie Mills registered manager.

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Review from S S (Niece of Resident) published on 24 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff were amazing with my uncle during his stay, unfortunately, he died, even then the staff were great with him and myself, can’t praise them enough. Thank you to everyone involved in his care.
Reply from Sue Turnbull, Administrator at Ranvilles Nursing Home

Thank you for your valued review. We are so sorry for your loss, and it was our great pleasure to care for your family member.

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Review from Alison C (Daughter of Resident) published on 31 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has advanced Alzheimer's, and his needs are very complex, which his previous home could not manage,
Since February 2023, Dad has been cared for at Ranvilles. He is non-mobile, doubly incontinent and can become very agitated and aggressive due to his illness.
The level of care he receives
is impeccable. All staff are kind, caring, alongside respectful, understanding and professional. They have given us peace, knowing Dad couldn't be better cared for. Thank you.
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Review from Lynne B (Daughter of Resident) published on 6 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Love that Mum is in here, she has dementia and is very well cared for.
The staff are careful with her and friendly.
I love the cleanliness and also the room she is in. They have lots of activities and they keep her as busy as she can be.
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Review from Michael P (Son of Resident) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was cared hurt for here for two months when his condition deteriorated so much that he needed nursing care. He was well looked after and the staff were considerate and caring. It was clearly a well run home and with excellent nurses managing all care. The home came into its own in the final
days of my father's life. All the staff was so understanding and nothing was too difficult. The nurses explained everything and were outstanding in a difficult situation. They were supported by all the other staff to make my dad's passing a calm and peaceful end.
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Review from David R (Son of Resident) published on 14 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved into Ranvilles from another care home which could no longer meet his needs. I am so happy with the care that Dad now receives. Each and every one of the nurses and care staff are really making the home a lovely place, full of love, and making Dad feel as settled and loved as possible.
Nothing is ever too much trouble for all the staff and we are always made to feel welcome and comfortable every time we go to visit him. I can leave Dad after each visit with much more ease, feeling safe in the fact that he will be really well looked after 24/7. Cannot fault the home and so happy Dad is settled thanks to all the wonderful people who work there.
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Review from F D (Sister of Resident) published on 17 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother passed away suddenly in March 2023 having moved into Ranvilles Nursing Home in May 2017. He was one of their most challenging residents who took a long time to settle. The manager and staff never gave up on him, working hard to establish relationships with him. It wasn't an easy time for
us, as a family, but the amazing staff just kept going with him. Different staff helped him enjoy his love of rock music together with his sporting interests including rugby and football.
Ranvilles was the only nursing home that was prepared to accept him as a resident and I realise now how lucky we were.
Life seems strange without my brother but it also is strange no longer being part of the Ranvilles family. I miss the weekly update telephone call and talking to all the staff who really take the time to get to know you.
Thank you all again for everything each and every one of you did for the last six years.
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Review from Susan Y (Wife of Resident) published on 14 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been at Ranvilles for nearly four years. From day one, the staff have always been friendly and helpful. They understand how to deal with each of the residents, always maintaining their well-being and dignity. I will never be able to thank them enough for everything they have done for
me and, most of all, for my dearest husband.
Reply from Fatemah Bhanji, Business Development Executive at Ranvilles Nursing Home

Thank you for your lovely review of Ranvilles Nursing Home. We are so glad that your husband is enjoying his time with us, and that you feel as though you have made the right decision for him. We pride ourselves on our person-centred approach to care as it makes such a difference for our residents. If there is anything that we can do to make your husband's stay with us more comfortable, please do let us know.

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Review from Paul C (Resident) published on 29 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been at Ranvilles just over 5 months, very helpful and supportive team in all aspects. I didn't know how long I would be here for but the home has ensured that I have had the support to rehabilitate me to allow me to go home. Very well mannered to all my visitors. I will greatly miss the team
at Ranvilles.
Reply from Debbie Mills, Manager at Ranvilles Nursing Home

Thank you very much. We wish you all the best. Stay in touch. We are here if you need us. Have a lovely Christmas. From the Ranvilles Team.

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Review from Jennifer T (Sister of Resident) published on 5 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I have been to Ranvilles my brother is always well cared for. The staff have all the time and patience and so relaxed and so patient with him. All staff have a kind welcoming manner.
Reply from Fatemah Bhanji, Business Development Executive at Ranvilles Nursing Home

Thank you for your kind review. We are so pleased to hear that you are happy with the care that your brother is receiving at Ranvilles. We look forward to welcoming you on your next visit to the home.

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Review from Pam C (Wife of Resident) published on 5 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am totally satisfied with the care and attention my husband receives; but also the support and help that is given to me. Everyone is extremely friendly and helpful and I know how much my husband appreciates the staff. They keep me informed about his health and welfare at all times. I think it is a
well run home and is excellent in everything they do.
Reply from Fatemah Bhanji, Business Development Executive at Ranvilles Nursing Home

We are very grateful for your kind review. It's wonderful to hear that you are so pleased with the care and attention your husband receives at Ranvilles. We are also really pleased to hear that you are receiving the appropriate support and assistance. Your kind comments will be passed onto the staff at the home, they will be much appreciated by the team. If there is anything more that we can do to make your husband's stay more comfortable, please do let us know.

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Current Review Score: 9.6 (9.617)

Overview of Review Score

The Review Score of 9.6 (9.617) out of 10 for Ranvilles Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.617 for Ranvilles Nursing Home is calculated as follows: ( (118 Excellents x 5) + (15 Goods x 4) + (11 Satisfactorys x 3) + (5 Very Poors x 1) ) ÷ 149 Ratings = 4.617
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ranvilles Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

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Sue Turnbull

Job Title: Admin Manager Joined: 1989

Sue has worked at Ranvilles since 1989, where she first worked as a senior care assistant, and has been been working as head of administration since 1996. She can be seen daily typing clinical notes for the RN's, reports for the management and at times consoling a confused relative over monetary matters relating to their relative. Sue will always put the service users welfare first and will ensure they are recieving all the entitlements that are due to them. Sue works closley with Debbie the manager, and the director of operations. Sue has obtained NVQ's in levels 2, 3 & 5 in Management and attends regular training sesions relating to the home.

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Leni Zacharia

Job Title: Manager Joined: 2002

As deputy manager and clinical lead it is Leni's role to make sure all clinical issues are up and running and audited on a regualr basis, she is also the deputy manager and works alongside the registered manager to ensure the smooth running of the home. Leni has worked at Ranvilles since 2002 where she came over from India as a RN to do her adaptation course, once completed she worked as an RN and became the deputy in 2009. Leni has a string of qualifications, registered nurse - general, registered managers award level 5, numerous training in tissue viability. Leni has a happy nature,supports all the staff, trained and untrained and also trains the staff in tissue viability. Leni has a good rapport with all the service users and their relatives and is always there for them.

Frequently Asked Questions about Ranvilles Nursing Home

What types of Care is Ranvilles Nursing Home registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ranvilles Nursing Home have?

There are 45 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Ranvilles Nursing Home?

Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ranvilles Nursing Home to the centre of Fareham?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ranvilles Nursing Home to verify any information. View our terms and conditions. Ranvilles Nursing Home has an Enhanced Service - more info.