Ranvilles Nursing Home

5/7 Ranvilles Lane, Titchfield, Fareham PO14 3DS
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9.6 34 Reviews
  • Ranvilles Nursing Home, Fareham
Located in a quiet residential area in Titchfield, Fareham, Ranvilles Nursing Home offers residential and nursing care in a home from home setting.

Inside the home there are 45 bedrooms, most offering en suite facilities, and all decorated to promote residents' comfort as well as safety. The home also has a great outdoor space for residents to enjoy and spacious living and dining areas.

Delivered by a team of experienced care professionals, care is always person-centred, meaning that each resident receives care catered to them, their needs and their preferences. Family and loved ones are always welcome to visit, and the team welcome any feedback that will help them to improve their care services.

The home is conveniently located nearby local shops, and the activities team ensure there is always something for residents to do to make each day as positive as possible.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Leni Zacharia (Interim Manager)

Local Authority / Social Services

Admission Criteria

  • Over 55
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2006
  • Number of floors: 2

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (31)

Visiting

  • No Restrictions

Parking

  • Car Park available

Ranvilles Nursing Home Reviews (34)

9.6

Ranvilles Nursing Home has a Review Score of 9.6 (9.617) out of 10, based on 13 reviews in the last 2 years.
Over all time Ranvilles Nursing Home has 34 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ranvilles Nursing Home
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Total of 34, showing 21-34
Review from Graham G (Son of Resident) published on 14 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ranvilles Nursing Home did a wonderful job of looking after my dad and his complex needs.
Incredibly patient, caring and polite staff even though often very busy. Can't thank them enough.
My dad would still be at Ranvilles if they weren't so far from where we live. Hoping my dad's new care home is
as wonderful as Ranvilles.
Thank you everyone at Ranvilles for your great care.
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Review from Christopher B (Son of Resident) published on 13 November 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care my father is receiving is exceptional. The carers genuinely care about him, which can't be easy as his needs are complex. Would I recommend Ranvilles to everyone, yes!
At no time is any request I make a problem even with COVID19 about the home, they have done everything possible to make visiting
still an option.
Love the Facebook posts, keep them coming.
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Review from Ian P (Friend of Resident) published on 18 May 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I found that Ranvilles care home for dementia residents was well staffed with very caring nurses and care assistants who do a fantastic job. My only complaint would be that the Manager could have shown a bit of compassion towards my best friend, whose brother passed away having stayed at the home instead
of saying nothing to him when we came over to take back his belongings. She was more interested in putting things in the skip than offering any kind of compassion.
Reply from Debbie Mills, Manager at Ranvilles Nursing Home

I am very sorry that this has happened and that the family felt this way.
As a manager, this is not how I would be with the families, as losing a loved one is very sad and hard. I send my condolences to all the family especially his brother. I hope that when we are out of lockdown then the family will come and see us and I will personally speak to the brother.

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Review from Carla S (Daughter of Resident) published on 24 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father had severe dementia and multiple myeloma - he and our family were treated with the utmost respect and dignity - especially during his last few days.
Dad always looked clean and well cared for, the home is spotless and the staff friendly and attentive.
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Review from E M (Wife of Resident) published on 22 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came to this care home with advanced dementia and Myeloma. From the first day, I could see how clean and happy the residents and home was. It was a very friendly and relaxed as a home should be. The staff were always alert to any needs the residents and my husband needed. He was treated with
dignity and care until his death.
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Review from S M (Daughter of Resident) published on 18 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad spent a month at Ranvilles and died there in October 2019. I cannot fault it without exception. The staff were respectful, caring and compassionate. We were kept informed of any changes in his condition and in the 48 hours before his death, he was treated with great dignity. Ranvilles is clean
and comfortable, the food was appetising and the garden lovely. As of October 2019, the CQC rates Ranvilles as inadequate do not trust CQC! Ranvilles is excellent and I recommend it.
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Review from Keith W (Son of Resident) published on 4 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ranvilles were an excellent home for my mother. The staff, admin, carers, nurses and other staff were one hundred per cent. When visiting Mum I know other residents were in the same condition, however it was really nice to visit the home. All the residents seemed to understand what was going on and
they were very friendly. It opened my eyes to what goes on with dementia patients. Good luck to the home in the future and thanks for caring for my mother. Telephone calls from the home to me were excellent when things went wrong.
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Review from A H (Husband of Resident) published on 3 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been in this home for 6 and a half years.
She is very happy, clean and tidy.
I am very pleased with the care.
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Review from R E (Husband of Resident) published on 30 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been a resident at Ranvilles for nearly four years and our family believe she is receiving some of the best care available. I visit her almost every day and both staff and management show a great respect and consideration for both residents and relatives.
Reply from Mohamedtaki Jaffer, Procurement & Operational Director at Ranvilles Nursing Home

Thank you very much for your review. We appreciate the time taken to attend to this.
We are delighted that you are happy with the care provided to your wife.
Thank you for your support.
Best wishes

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Review from R T (Son of Resident) published on 3 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ranvilles is a pleasant secure residential home that affords my father a good quality of life. The vast majority of the staff are pleasant, amicable and treat my father with dignity and respect showing genuine care and professionalism in their job. I was wary about care homes in general but Ranvilles
is a great place to reside.
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Review from L I (Wife of Resident) published on 3 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, I am totally satisfied with the love and care my husband is receiving. However, on occasion, he hasn't been shaved and appears unkempt. The carers and nursing staff are very caring and loving although recently have noticed an increased change of staff other than the strong consistent core of
carers.
Something needs to be done about the occasional overpowering smell which is very unpleasant.
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Review from T. B. (Daughter of Resident) published on 4 April 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
It puts my mind at rest knowing my relative is safe and has round the clock nursing care.
The management team, nurses and carers are all approachable as are the rest of the staff and they work well together.
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Review from M T (Daughter of Resident) published on 25 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at Ranvills for about 3 years suffering from Dementia. Her treatment and care was wonderful. She was treated with dignity and great care and love. We the family were most impressed with the care she received and thank the staff for it.
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Review from Rachel N (Daughter of Resident) published on 30 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would urge anyone going to view Ranvilles to ignore the slightly shabby furniture and to sit, watch and listen for 10 minutes or so. You will see and hear real care in action along with a miriad of cleaning staff passing through, you will not smell the sometimes all to familiar odours of a care home.
All residents are treated with the utmost care, dignity and respect no matter how severe the stage of dementia. You will receive greetings from all who pass by along with offers of cups of tea. Sadly my father passed away after only a month. The final stage of his life could not have been dealt with better, all staff would use his name at all times and explain to him what they were doing and why and he was dealt with in a kind and very gentle manner. In his final few days I stayed in his room with him, I was given a mattress to lie on and was kept supplied with a constant flow of tea, food and support 24/7. The kindness of the staff is beyond compare and I thank them all
Reply from Taki Jaffer, H/O Management Support at Ranvilles Nursing Home

Ranvilles has ordered new furniture for both lounges and should be with us early to mid April.

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Current Review Score: 9.6 (9.617)

Overview of Review Score

The Review Score of 9.6 (9.617) out of 10 for Ranvilles Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.617 for Ranvilles Nursing Home is calculated as follows: ( (118 Excellents x 5) + (15 Goods x 4) + (11 Satisfactorys x 3) + (5 Very Poors x 1) ) ÷ 149 Ratings = 4.617
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ranvilles Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

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Sue Turnbull

Job Title: Admin Manager Joined: 1989

Sue has worked at Ranvilles since 1989, where she first worked as a senior care assistant, and has been been working as head of administration since 1996. She can be seen daily typing clinical notes for the RN's, reports for the management and at times consoling a confused relative over monetary matters relating to their relative. Sue will always put the service users welfare first and will ensure they are recieving all the entitlements that are due to them. Sue works closley with Debbie the manager, and the director of operations. Sue has obtained NVQ's in levels 2, 3 & 5 in Management and attends regular training sesions relating to the home.

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Leni Zacharia

Job Title: Manager Joined: 2002

As deputy manager and clinical lead it is Leni's role to make sure all clinical issues are up and running and audited on a regualr basis, she is also the deputy manager and works alongside the registered manager to ensure the smooth running of the home. Leni has worked at Ranvilles since 2002 where she came over from India as a RN to do her adaptation course, once completed she worked as an RN and became the deputy in 2009. Leni has a string of qualifications, registered nurse - general, registered managers award level 5, numerous training in tissue viability. Leni has a happy nature,supports all the staff, trained and untrained and also trains the staff in tissue viability. Leni has a good rapport with all the service users and their relatives and is always there for them.

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