Springfield Nursing & Residential Care Home

72/74 Havant Road, Emsworth PO10 7LH

Springfield Nursing & Residential Care Home, Emsworth, Hampshire
Springfield Nursing & Residential Care Home, Emsworth, Hampshire
Springfield Nursing & Residential Care Home, Emsworth, Hampshire

Springfield Nursing & Residential Care Home is a flexible facility, able to support an active daily lifestyle while caring for a number of specialist nursing needs.

The home has assisted bathing facilities and up-to-date care technology, there are a number of therapies available, such as reflexology and physiotherapy, and Skype and WiFi are accessible.

A homely atmosphere is ideal for individuals who are seeking reassurance of 24 hour care and a busy social life to long-term nursing objectives, essential to the home's success.

Group: Springfield Health Services

Person in charge: Melanie Bennett (Group Manager)

Local Authority / Social Services: Hampshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 65 Service Users

Registered Care Categories*: No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Direct, GP, Hospital. Ages 65+.

Single Rooms: 65

Rooms with ensuite WC: 46

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Springfield Nursing & Residential Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 17 Feb 2017

1 Residential single room and 1 nursing single room available.


7.8 Springfield Nursing & Residential Care Home has a Review Score of 7.8 (7.804)

The Review Score of 7.8 (maximum of 10) for Springfield Nursing & Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Springfield Nursing & Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.727 for Springfield Nursing & Residential Care Home is calculated as follows: ( (8 Excellents x 5) + (3 Goods x 4) ) ÷ 11 Ratings = 4.727

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.077 Points relating to the number of positive Reviews for Springfield Nursing & Residential Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 13 positive Reviews (65 registered maximum number of service users ÷ 5). 1 Reviews ÷ 13 Target = 0.077

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

Average Ratings

  • Excellent
  • Good
  • Satisfactory
  • Poor
  • Very Poor
  • Don't Know

How Likely are the Reviewers to Recommend Springfield Nursing & Residential Care Home?

  • Extremely LIKELY
  • Likely
  • Don't know
  • Neither Unlikely or Likely
  • Unlikely
  • Extremely UNLIKELY

Reviewer Connection to Springfield Nursing & Residential Care Home

  • Daughter of Resident/Service User

Our mother required nursing care due to terminal cancer and had complex medical needs. The care, the team at Springfield gave her was excellent. They sought medical advice to ensure that Mum received the best care for her particular illness and purchased items to enhance her care. We loved the "buzz" of enthusiasm at Springfield and were all made to feel very welcome whenever we visited. As a family, the care and support we received from the staff, at a time that was very distressing for us was outstanding.

How likely would you be to recommend Springfield Nursing & Residential Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Don't Know

Submit a Review for Springfield Nursing & Residential Care Home

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Springfield Nursing & Residential Care Home

Job Vacancies

Staff Profiles

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Melanie Bennett

Job Title: Group Manager

Joined: 2014


Our Group Manager, Melanie, has worked in the Care Industry for 22 years, starting as a Support Worker and undertaking training to progress her career to Registered Manager. Melanie is customer focused and has a passion for continuously improving service provided through staff development and quality systems. Melanie has an excellent understanding of older people and prides herself on good working relationships with care professionals and service users families. As Group Manager, Melanie manages both Springfield and Prinsted with the support of Deputy Managers and Emma, Home Services Manager.

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Sarah Collins

Job Title: Deputy Manager

Joined: 2015


Sarah joins us as the Deputy Manager at Springfield Care Home with over 15 years experience within the Care Home environment, starting as a support worker and progressing her career to Deputy Manager. Sarah will be supported by Melanie to manage the staff team at Springfield and monitoring daily systems to ensure that the care provided is of the highest standard

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Emma Bayley

Job Title: Home Services Manager

Joined: 2013


Emma has worked within the care home environment for over ten years and her role is to help anyone looking to stay in our homes, be it respite care or long term, saying “I feel privileged to be in a position that helps people at crisis point and assist with the smooth transition when moving into our homes”. Emma also looks after the housekeeping and maintenance teams in both Prinsted and Springfield, ensuring the home environment is welcoming and comfortable for our residents and visitors.

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Sandra French

Job Title: Finance Manager

Joined: 2004


Sandra has worked at Springfield for over 10 years and deals with all financial aspects for both homes. Sandra has a wealth of knowledge regarding clients financial entitlements and is a huge support for residents and relatives.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Springfield Nursing & Residential Care Home