Care Homes Owned by Springfield Health Services Ltd

being somwhere with more mental and physical activity although I am able to go out every day I do not fit in with the average resident.

lovely relationships wtih the carers.

they consistently provide excellent physical care and have always communicated with her with respect and dignity even though she has dementia. Everyone is so kind and dedicated to the residents. The communication skills with family is splendid keeping us informed and involved in care decisions.

and overflowing (I change it when visiting), I help her wash and change. She does not ever leave her room except for a weekly bath.
I do not consider this is "care" for a 90 year old lady. I have watched the standard of care deteriorate.

breakdown could be considered via a stair lift in the rear stairs.

April of this year. The staff were so patient and supportive, not only of mum, but also of me as she continued to display challenging behaviours. By the end of the 2nd week, I was at the end of my tether and seriously considered an alternative option. Fast forward to the end of July and I am astounded at the difference. Mum is always happy and content. She has built a real fondness with the staff and is always very well presented and looks better than she has done for months! She is well nourished and now fully engaged with the activities and games that take place every day.

the transition for my dad from his house into a home.
The rooms are well maintained. Dad chose a lovely room with an en-suite wet room for convenience.
Anything Dad needs, the team a available to support with the push of a simple button by his chair.
Thank you very much.

mum is looked after and how we are welcomed. We highly recommend the home.

caring environment. We would wish to commend Prinsted for the operational leadership, empathy demonstrated by staff, the cheery environment and attention to mental and physical health and wellbeing. Activities are fun, engaging and varied. The food is of good quality and well-presented.
We appreciate the opportunity to give feedback and hear about developments planned.

home celebrates special dates such as birthdays with a party. There is a great variety of food, and in between snacks, tea and cakes are given to the residents, as well as visitors. The atmosphere around the home is happy and friendly.

problems, such as a fall or a GP visit. Special entry fobs are provided so that I am able to visit at any time. The care home provides regular meetings for relatives and residents, which are very informative.

is well looked after and have no concerns about her wellbeing.

garden.
In December 2022 my husband went into the home permanently, he is being cared for extremely well by all the staff and is very happy. Nothing is too much trouble for all the lovely carers.
All the meals are freshly prepared, with a choice of menu every day.
There are activities daily and occasional trips out for a cream tea! All the residents and families really seem to enjoy the varied entertainment
We feel extremely happy knowing my husband is in such a caring environment and have no hesitation in recommending Springfield Care Home.

very pleasing. The garden is lovely and relaxing.
My mum moved to Springfield in early June 2023. It was a worrying and upsetting time for my brothers and I. Our concerns had been that our mum might not settle and her dementia may worsen because of the change in her life, but the opposite has happened. With the stimulation and friendly atmosphere, she settled much quicker than we had anticipated. She regularly tells us she is happy and likes it there.

food, cleanliness and activities were always good but I was most impressed by the genuine care the staff showed towards the residents. There was nothing artificial or contrived about this, it was more than just a job for them, they did actually want to meet the needs of the residents however they could. This might mean catering for food preferences or changing staff rosters so that my mother could be looked after by staff she liked most. They would even share their break times with her so she could have an occasional smoke outside with them. Prinsted became my mother's home and the staff and other residents became her family. I believe that she made an excellent choice.

was humbling to witness. Nothing was ever too much trouble.
Unfortunately Mum was very poorly when she arrived and passed away soon after.
The end-of-life care for Mum, delivered by all the excellent nursing staff, was simply outstanding.
We will be forever grateful that she was able to spend her last few days being cared for in such a wonderful home and by such wonderful people.
I cannot recommend Prinsted highly enough.