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Care Homes Owned by Springfield Health Services Ltd

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9.1 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Springfield Health Services Ltd
Springfield Health Services operate two Emsworth nursing homes that have a fine community reputation thanks to their professionalism in achieving versatile and satisfying services. Both environments are ideal for the challenges of mental health and the practice of dementia care, together with a wide range of other specialist needs.

Springfield Health Services Ltd Locations (2)

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2 Care Homes owned by Springfield Health Services Ltd
Springfield Care Home

72/74 Havant Road, Emsworth PO10 7LH 

9.1 30 reviews
"My mum has settled so well into Springfield & continues to thrive. She was so very poorly when she arrived in September 2024 with the…"   Read all 30 reviews
Location Type Care Home

Springfield Care Home is a residential home that offers a welcoming and homely setting. Being owned and managed by the same family for over 30 years, the experienced care and support team support residents to live as independently as possible, prioritising… Read more about Springfield Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 65 Rooms from £1,500 / week
Prinsted Care Home

Prinsted Lane, Prinsted, Emsworth PO10 8HR 

9.0 25 reviews
"When my mother arrived at Prinstead Care Home we all as a family were met with warmth and genuine compassion. All the staff consistently…"   Read all 25 reviews
Location Type Care Home

Prinsted Care Home offers both nursing and residential care, making it an ideal choice for both long-term and short-term stays. The care provided is personalised and delivered by a dedicated team of skilled professionals. The home spans two floors,… Read more about Prinsted Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 44 Rooms from £1,400 / week

Springfield Health Services Ltd Reviews (55)

9.1

Springfield Health Services Ltd has a Group Review Score of 9.1 (9.057) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Springfield Health Services Ltd must have a Review Score.

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Review of

Prinsted Care Home

from R B (Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Bluebell Lodge is separate from the home consisting of living room wtih kitchen, shower, loo, bedroom but I do eat lunch and evening meal at the home. I have my freedom to go out when I want to. Well looked after by caring staff but not enough activity to keep one mentally active. I would benefit by
being somwhere with more mental and physical activity although I am able to go out every day I do not fit in with the average resident.
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Review of

Springfield Care Home

from Leonora A (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has settled so well into Springfield & continues to thrive. She was so very poorly when she arrived in September 2024 with the excellent care, support & love the care team have got mum eating and given her interest in life once again. She loves to join in with a variety of activities & in forming
lovely relationships wtih the carers.
Reply from Joanna Byles, Home Manager at Springfield Care Home

Thank you for your kind feedback. We're really pleased to hear how well your mum has settled in Springfield and how much progress she has made since arriving in September. It's truly rewarding for our team to see residents regain strength, joy and a sense of purpose through the care and activities we provide.We're especially pleased to know your mum enjoys taking part in our activities and has built meaningful connections with our careers. These relationships are at the heart of everything we do. Thank you again for your kind words and trust in us.

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Review of

Springfield Care Home

from K W (Friend of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was really pleased with the care and attentiveness shown by the staff and management at Springfield. They have a good range of activities and the lunch looked scrummy too!
Reply from Joanna Byles, Home Manager at Springfield Care Home

Thank you so much for your kind words. We're pleased to hear that you had a positive experience when you visited Springfield. Our team is dedicated to providing the best care, and it's wonderful to know that their efforts made a difference for you. Your feedback means a lot to us.

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Review of

Prinsted Care Home

from F M (Daughter of Resident) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my mother arrived at Prinstead Care Home we all as a family were met with warmth and genuine compassion. All the staff consistently demonstrated an understanding of all my mothers care needs, always putting her well-being first. My mother is happy and content and loves her carers and all the staff.
they consistently provide excellent physical care and have always communicated with her with respect and dignity even though she has dementia. Everyone is so kind and dedicated to the residents. The communication skills with family is splendid keeping us informed and involved in care decisions.
Reply from Mirela Constantin, Care Home Manager at Prinsted Care Home

Thank you so much for your kind words. We're really pleased to hear that your mother is happy and well cared for at Prinsted Care Home. It's important to us that every resident feels supported, respected and comfortable, we're glad to know your mother has experienced that level of care.We also appreciate your feedback on communication. We believe it's essential to keep families involved and informed, and it's great to hear that this has been helpful for you.We will be sure to share your feedback with the team-it's always motivating for them to hear when their efforts are appreciated.Thank you again for trusting us with your mother's care. We'll continue to do our best to ensure she remains happy and well cared for.

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Review of

Prinsted Care Home

from A A (Daughter of Resident) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is a new resident and Prinsted care home, with its warm, friendly efficient staff, it had exceeded our expectations. The welcome she received and help to settle in have been wonderful. My mother is surrounded by kind, thoughtful people who treat her like a member of their own family!
Reply from Mirela Constantin, Home Care Manager at Prinsted Care Home

Thank you for taking the time to share your thoughts and kind words. We're so pleased to hear that your mother has settled in well at Prinsted and that you've felt supported throughout the process. Our team works hard to create a welcoming, compassionate environment, and it's wonderful to know this has had a positive impact on you both.Creating a warm, family-like atmosphere is something we genuinely care about, so it's reassuring to know this has come through in your mother's experience. We will continue to do all we can to ensure she feels at home and well cared for.

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Review of

Springfield Care Home

from T S (Friend of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
My friend has been resident in the care home for over 7 years. I often find her dirty, smelly and wearing filthy clothes. I have spoken to staff about this and I am told my friendly refuses help to wash and change therefore she is left as I am told this her right. She smells as her inco pad is full
and overflowing (I change it when visiting), I help her wash and change. She does not ever leave her room except for a weekly bath.
I do not consider this is "care" for a 90 year old lady. I have watched the standard of care deteriorate.
Reply from Joanna Byles, Care Home Manager at Springfield Care Home

Thank you for sharing your concerns. I'm truly sorry to hear that you feel the care your friend is receiving is not meeting expectations. We take all feedback seriously, especially when it relates to our residents' wellbeing and dignity. As you mentioned, residents have the right to make their own choices and we are legally and ethically bound to respect them, even when care is declined. We have protocols in place to manage such situations sensitively. We remain in close contact with your friend's family, who are aware of the challenges and we met with them today to discuss how best to support her going forward. I'd welcome the opportunity to speak with you directly to better understand your concerns and discuss how we can improve. Please feel free to contact me.Joanna.

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Review of

Springfield Care Home

from M B (Son of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall a very good care home, with excellent staff. The lift though is very slow and old and breaks down regularly, moaning residents cannot leave their rooms.
Reply from Joanna Byles, Care Home Manager at Springfield Care Home

Thank you so much for your kind feedback about our care home and the dedication of our staff - it truly means a lot to us.We completely understand your concerns about the lift. Due to the age and original design of the building, we are somewhat limited in the type and size of lift we're able to install. However, we want to reassure you that we're doing everything we can within those constraints to ensure residents' comfort and mobility.The current lift is supported by a 24-hour emergency call-out service, with most issues resolved on the same day. In addition, we're pleased to share that we're in the process of installing a stairlift as a backup solution, so that residents can still move freely around the home even in the unlikely event of a lift breakdown.We're committed to providing a safe, accessible, and supportive environment for everyone in our care, and we truly appreciate your feedback as we continue to improve.

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Review of

Springfield Care Home

from H R (Stepdaughter of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall a very good care home, any concerns are immediately dealt with. Staff are very respectful and patient with the residents and visitors. I would like to see a dedicated hairdressing room as using the hall toilets is awkward for the hairdresser and client.
An alternative route in case of lift
breakdown could be considered via a stair lift in the rear stairs.
Reply from Joanna Byles, Care Home Manager at Springfield Care Home

Thank you for taking the time to share your positive feedback about our care home. We're delighted to hear that you find our staff respectful and patient, and that any concerns are promptly addressed. Your suggestions are invaluable as we continually strive to enhance our services.We're pleased to inform you that we have plans to refurbish our facilities to include a downstairs wet room with hairdressing services in mind. This new space will provide a more comfortable and convenient environment for both clients and our hairdresser, eliminating the need to use the toilets.We appreciate your thoughtful feedback and are committed to continually improving our facilities to better serve our residents and visitors. Please feel free to share any further suggestions or concerns with us.

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Review of

Springfield Care Home

from S F (Son of Resident) published on 5 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The minute that we walked into Springfield, we knew that we had found the right environment for Mum. The staff are so welcoming and friendly and the interests of the residents were foremost in everyone's mind. Mum had a very outdated view of care homes and reacted very badly when she arrived in late
April of this year. The staff were so patient and supportive, not only of mum, but also of me as she continued to display challenging behaviours. By the end of the 2nd week, I was at the end of my tether and seriously considered an alternative option. Fast forward to the end of July and I am astounded at the difference. Mum is always happy and content. She has built a real fondness with the staff and is always very well presented and looks better than she has done for months! She is well nourished and now fully engaged with the activities and games that take place every day.
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Review of

Springfield Care Home

from A H (Daughter of Resident) published on 30 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose Springfield Care Home for our dad a couple of months ago and are very pleased with the support and care given by all the staff.
There are a range of activities available, including a weekly Sunday service which was important to Dad.
The staff are very caring and have been very helpful with
the transition for my dad from his house into a home.
The rooms are well maintained. Dad chose a lovely room with an en-suite wet room for convenience.
Anything Dad needs, the team a available to support with the push of a simple button by his chair.
Thank you very much.
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Review of

Prinsted Care Home

from Fiona M (Daughter of Resident) published on 17 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home shares kindness with excellent care, helping to make my mum safe and happy. All staff show her respect and she is offered interesting activities and positive chats, making her feel valued. The nursing support is considered and well communicated.
Our family are very grateful for the way our
mum is looked after and how we are welcomed. We highly recommend the home.
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Review of

Prinsted Care Home

from R C (Son of Resident) published on 25 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am submitting this review on behalf of my two brothers and me. Our mother came to Prinsted Care Home in May 2023 following a serious fall and hospital stay. Initially for post-hospital convalescence, we were all keen for her to stay permanently because of the quality of care and the welcoming and
caring environment. We would wish to commend Prinsted for the operational leadership, empathy demonstrated by staff, the cheery environment and attention to mental and physical health and wellbeing. Activities are fun, engaging and varied. The food is of good quality and well-presented.
We appreciate the opportunity to give feedback and hear about developments planned.
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Review of

Springfield Care Home

from A W (Son of Resident) published on 18 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are friendly and look after my mother's needs - nothing is too much trouble. They are happy in their work. My mum is pleased with her room, and we have brought some mementoes into her bedroom to remind her of her home. The residents seem happy. There are plenty of activities laid on, and the
home celebrates special dates such as birthdays with a party. There is a great variety of food, and in between snacks, tea and cakes are given to the residents, as well as visitors. The atmosphere around the home is happy and friendly.
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Review of

Prinsted Care Home

from Nick O (Nephew of Resident) published on 21 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I chose Prinsted Care Home for my aunt to live in, having moved from a care home locally. The staff at the care home are fantastic. They know all about the various foibles of the residents. I am always greeted warmly. There are plenty of activities for my aunt. I am always informed of any particular
problems, such as a fall or a GP visit. Special entry fobs are provided so that I am able to visit at any time. The care home provides regular meetings for relatives and residents, which are very informative.
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Review of

Springfield Care Home

from Shirley G (Daughter of Resident) published on 19 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had been in hospital for some time, not eating, drinking or enjoying life. All has changed since she went to Springfield. She is now much stronger, happier and taking part in various activities. The staff have been wonderful, friendly, helpful and welcoming since our first visit. We know our mum
is well looked after and have no concerns about her wellbeing.
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Review of

Springfield Care Home

from S F (Wife of Resident) published on 19 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter and I viewed several care homes for my husband who has Alzheimer’s. When we visited Springfield, initially for respite we knew instantly that we had found the one! The staff were very welcoming and friendly. We were also impressed with the resident's lounge, dining room and also the lovely
garden.
In December 2022 my husband went into the home permanently, he is being cared for extremely well by all the staff and is very happy. Nothing is too much trouble for all the lovely carers.
All the meals are freshly prepared, with a choice of menu every day.
There are activities daily and occasional trips out for a cream tea! All the residents and families really seem to enjoy the varied entertainment
We feel extremely happy knowing my husband is in such a caring environment and have no hesitation in recommending Springfield Care Home.
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Review of

Springfield Care Home

from P R (Next of Kin) published on 17 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall excellent, especially with medical care, food excellent and a very pretty garden the residents can sit and enjoy the outdoors. Entertainment is laid on most days for the residents, a lounge that has a television, or if preferred, can have a television in their very comfortable rooms.
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Review of

Springfield Care Home

from Christina M (Daughter of Resident) published on 17 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment I entered Springfield Care Home, I was impressed. I was looking for somewhere for my mother, who has dementia. I had looked at over 15 other care homes.
The staff who greeted me were warm and friendly, and that goes for every member of staff I have encountered since. The decor is
very pleasing. The garden is lovely and relaxing.
My mum moved to Springfield in early June 2023. It was a worrying and upsetting time for my brothers and I. Our concerns had been that our mum might not settle and her dementia may worsen because of the change in her life, but the opposite has happened. With the stimulation and friendly atmosphere, she settled much quicker than we had anticipated. She regularly tells us she is happy and likes it there.
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Review of

Prinsted Care Home

from A C (Son of Resident) published on 19 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother chose Prinsted from several options and spent over 4 years there until passing away. She based her choice largely on feeling comfortable and at home there, plus their having nursing care on the floor above which would prevent her having to relocate later as her health declined. The facilities,
food, cleanliness and activities were always good but I was most impressed by the genuine care the staff showed towards the residents. There was nothing artificial or contrived about this, it was more than just a job for them, they did actually want to meet the needs of the residents however they could. This might mean catering for food preferences or changing staff rosters so that my mother could be looked after by staff she liked most. They would even share their break times with her so she could have an occasional smoke outside with them. Prinsted became my mother's home and the staff and other residents became her family. I believe that she made an excellent choice.
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Review of

Prinsted Care Home

from Elaine H (Daughter of Resident) published on 5 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It took a lot of searching to find the right place for my mum. Prinsted delivered on every level. As a family, we could not have chosen better. From the moment she arrived, we knew we had made the right choice.
The care, dedication, dignity, respect and humour shown by all staff to all their residents
was humbling to witness. Nothing was ever too much trouble.
Unfortunately Mum was very poorly when she arrived and passed away soon after.
The end-of-life care for Mum, delivered by all the excellent nursing staff, was simply outstanding.
We will be forever grateful that she was able to spend her last few days being cared for in such a wonderful home and by such wonderful people.
I cannot recommend Prinsted highly enough.
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Awards / Recognitions (0)

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Frequently Asked Questions about Springfield Health Services Ltd

Costs for care homes owned by Springfield Health Services Ltd

Average costs per week for care homes owned by Springfield Health Services Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Springfield Health Services Ltd, based on 2 out of 2 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,450
Residential Dementia Care £1,450
Nursing Care £1,500
Nursing Dementia Care £1,500
All Care Types £1,450
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Springfield Health Services Ltd own?

Springfield Health Services Ltd own 2 Care Homes.

Which Springfield Health Services Ltd Care Homes have the highest review score?

Springfield Care Home & Prinsted Care Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Springfield Health Services Ltd to verify any information. View our terms and conditions. Springfield Health Services Ltd has an Enhanced Service – more info.