Care Homes Owned by Springfield Health Services Ltd in Hampshire

Since my mother has been at Springfield I have seen a vast improvement with her being involved with activities, and generally not staying in room, as she was in last home. I am extremely happy with the home. The staff are lovely, caring, and supportive.

Springfield is an excellent care home and I am very happy with the standard of care my mother receives. The staff are kind, professional and attentive and they treat the residents with respect. It's reassuring to know she is well looked after and supported day to day. Communication is excellent and the team are welcoming and friendly. The food is also excellent with a good variety of meals and attention to the residents' preferences. I would happily recommend this home to others looking for caring environment.

The team is hard working and caring and seem to work well together. Mum been at home 18 months. I have never witnessed any discord and the home operates a 24/7 visiting policy- impressive!

My mum has settled so well into Springfield & continues to thrive. She was so very poorly when she arrived in September 2024 with the excellent care, support & love the care team have got mum eating and given her interest in life once again. She loves to join in with a variety of activities & in forming lovely relationships wtih the carers.

I was really pleased with the care and attentiveness shown by the staff and management at Springfield. They have a good range of activities and the lunch looked scrummy too!

I do not consider this is "care" for a 90 year old lady. I have watched the standard of care deteriorate.

Overall a very good care home, with excellent staff. The lift though is very slow and old and breaks down regularly, moaning residents cannot leave their rooms.

An alternative route in case of lift breakdown could be considered via a stair lift in the rear stairs.

The minute that we walked into Springfield, we knew that we had found the right environment for Mum. The staff are so welcoming and friendly and the interests of the residents were foremost in everyone's mind. Mum had a very outdated view of care homes and reacted very badly when she arrived in late April of this year. The staff were so patient and supportive, not only of mum, but also of me as she continued to display challenging behaviours. By the end of the 2nd week, I was at the end of my tether and seriously considered an alternative option. Fast forward to the end of July and I am astounded at the difference. Mum is always happy and content. She has built a real fondness with the staff and is always very well presented and looks better than she has done for months! She is well nourished and now fully engaged with the activities and games that take place every day.

Thank you very much.

The staff are friendly and look after my mother's needs - nothing is too much trouble. They are happy in their work. My mum is pleased with her room, and we have brought some mementoes into her bedroom to remind her of her home. The residents seem happy. There are plenty of activities laid on, and the home celebrates special dates such as birthdays with a party. There is a great variety of food, and in between snacks, tea and cakes are given to the residents, as well as visitors. The atmosphere around the home is happy and friendly.

Mum had been in hospital for some time, not eating, drinking or enjoying life. All has changed since she went to Springfield. She is now much stronger, happier and taking part in various activities. The staff have been wonderful, friendly, helpful and welcoming since our first visit. We know our mum is well looked after and have no concerns about her wellbeing.

We feel extremely happy knowing my husband is in such a caring environment and have no hesitation in recommending Springfield Care Home.

Overall excellent, especially with medical care, food excellent and a very pretty garden the residents can sit and enjoy the outdoors. Entertainment is laid on most days for the residents, a lounge that has a television, or if preferred, can have a television in their very comfortable rooms.

My mum moved to Springfield in early June 2023. It was a worrying and upsetting time for my brothers and I. Our concerns had been that our mum might not settle and her dementia may worsen because of the change in her life, but the opposite has happened. With the stimulation and friendly atmosphere, she settled much quicker than we had anticipated. She regularly tells us she is happy and likes it there.

When all is well for residents, it may appear that the fees are high. The outstanding feature of Springfield is the team of staff. When things do become difficult through illness or anxiety, the care given is wonderful with 24-hour attention. My mother recently passed away there, and her final days were calm. She felt safe and she and the family were shown the greatest kindness and consideration. We will always be grateful.

I cannot praise Springfield highly enough. The team of lovely carers made my dad feel welcome from day one, and they have continued looking after him in a kind and respectful way. Dad has cognitive impairment and mobility issues, and all his needs are met by a team of cheerful, friendly staff. The team leader is always available to answer any questions we may have regarding Dad's care. Thank you all.

My mum went into Springfield Nursing Home during the Covid lockdown. So this was extremely difficult for her family, as we weren't able to see where she was going to be living. (We could phone at any time to see how mum was doing). We shouldn't of worried because although we are still unable to see the inside of the home (due to Covid) we are now able to visit mum and this is what I wanted to write about. My mum is so happy and extremely well cared for by all of the staff and she always talks about how lovely the food is. Staff are more than happy to talk to and support us also. I can only give the hugest of thanks to everyone who works at the home for everything they have done and continue to do for my mum. My mum is extremely precious to me and her family and we would only expect 100% love and care for her which we know she gets at Springfield. Thank you from the bottom of my heart.

I have found the standard of care good and of it, I have had no criticism that I can recall, so I would class care as excellent. Since the end of WW2, I have become increasingly involved in the welfare of the ex-services. I visited in North London many residential homes of one group, in particular, those titles I withhold. I found in all, friendliness if not fellowship. On the introduction to residents at lunch on October 15th, I was shocked to find generally a complete absence of any fellowship. I concluded this was attributable to the difference in standards here, the care being such as to reduce motivation and apathy resulting. I have tried to counter this - I am certain staff to try.

The assistance given by the home of my mothers administration was made easy which, was a blessing at the time, due to the COVID 19 pandemic. The home and their staff I feel have worked hard to keep the residents' spirits high, my mother has often told me this. Once the restrictions were lifted, I was able to visit my mother again and she was always happy and always commented on how good the care was, and she was well looked after. I have always been met with a warm and friendly welcome on visiting and telephoning the home. I have found the staff and management very approachable and helpful with everything. These are difficult times and in the short time my mother has been a resident, I feel she is safe and well cared for, which is a comfort to myself and my brothers.