Springfield Care Home

72/74 Havant Road, Emsworth PO10 7LH
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9.1 30 Reviews
  • Springfield Care Home, Emsworth
Springfield Care Home is a residential home that offers a welcoming and homely setting. Being owned and managed by the same family for over 30 years, the experienced care and support team support residents to live as independently as possible, prioritising happiness and comfort each day.

The residential care home is based in the Emsworth and Havant area in Hampshire, only a short walk from the local village centre and the beautiful Emsworth Mill Pond.

Springfield Care Home benefits from two individually staffed buildings. With large comfortable lounges, separate dining areas and beautiful award winning gardens, the homes are fully equipped to care and support those seeking long-term, convalescence or respite residential care.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1600
  • Self-Funded Residential Dementia Care: £1500 – £1600
  • RESPITE Self-Funded Residential Care: £1500 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1600

Prices quoted are for guidance only. All prices are subject to an individual care needs assessment and the type of room and services chosen.


Weekly fees include:
All assessed personal care
Accommodation
Electricity (e.g. heat and light)
Wifi connection
Food and drink, including snacks
Physiotherapy review weekly
Activities seven days a week, including entertainers
Housekeeping and laundry undertaken on the premises (except articles requiring dry cleaning)

These prices are only a guideline, please contact Springfield Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Joann Byles (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Direct, GP, Hospital, Adult Services
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (4)

Visiting

  • Visitors welcome anytime and meals can be arranged for visitors. Visitors able to book the 'snug' for special occasions.

Parking

  • Free parking is available for visitors onsite.

Springfield Care Home Reviews (30)

Total of 30, showing 21-30
9.1

Springfield Care Home has a Review Score of 9.1 (9.096) out of 10, based on 10 reviews in the last 2 years. Over all time Springfield Care Home has 30 reviews.

Overall Experience

  • 24
  • 5
  • 0
  • 1
  • 0

Date Published

30
5
5
10
20

Review from Peter H (Son of Resident) published on 26 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident of both Springfield Care and subsequently the nursing section for the past three and a half years.
I have absolutely no hesitation in recommending them to anyone considering the option of professional care for their loved ones.
From management to carers, nursing, catering
staff and the wonderful Canaries who run the home social activities. All dedicated, warm, sensitive and fun to be around. They all create a family atmosphere.
The current Covid restrictions have been handled by Springfield with such professionalism in planning that they were well ahead of their game before other homes had made arrangements. Praise well justified!

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Review from Michael C (Son of Resident) published on 23 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent her last week in the nursing home and we could not have wished for better care. Right from the first telephone enquiry to admission a few days later, it was clear that all staff showed a very high standard of care, compassion and concern. Nothing was too much trouble. Relatives were
made to feel very welcome and our feelings and wishes are taken into account 100%. Everyone involved in my mother's care showed great professionalism and humanity.

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Review from B C (Wife of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind, caring and made to feel as if he belonged to a loving family as was I on every visit. Standard of nursing is very good, lots of activities to stimulate and provide interest and involvement. The food is excellent, but most of all made to feel safe and cared for. Never left alone for long periods,
everywhere clean and homely. A safe and loving experience. I am very grateful to all the staff, nothing was ever to much trouble.

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Review from S V (Nephew of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Springfield is a welcoming home which my aunt is happy and well cared for. She has been there for five and a half years. The staff are caring and friendly. There is a varied programme of activities. The rooms are kept clean and my aunt is happy with the food provided.

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Review from P W (Son of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident of this care home for approximately 4 months and in that time we have found him to be content in his surroundings, well dressed and cared for and certainly enjoying his food more.
We as a family have found the staff courteous and caring when visiting and always found the
atmosphere a pleasant one.

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Review from C W (Daughter of Resident) published on 3 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been in Springfield for nearly two years he is very happy and settled. I am very pleased with the nursing staff as dd has a lot of medical problems. He loves the menus with so much choice. The staff are very helpful and friendly to us all.

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Review from B E (Wife of Resident) published on 3 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for this care home. The management and staff go above and beyond the call of duty. My husband is a resident and I know that I never have to worry if he is being looked after and cared for.
I myself was a resident for respite care last year and so have seen it from all angles.

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Review from J L (Niece of Resident) published on 26 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my view, Springfield is an exceptional care home, every member of staff I meet has the same ethos from the management to catering staff, which is that the residents' health and happiness is their main concern.
They provide a happy, homely culture and environment which is often very touching to witness.
The care workers are exceptional and take great care with each resident to create a one to one relationship. I cannot recommend high enough to anyone thinking of approaching Springfield about providing a home to their loved one - it is a special care home.

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Review from Susan L (Daughter of Resident) published on 4 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although mum was on palliative care whilst she was there (she passed away a week after arriving) the staff were so caring towards her. Mum was treated with dignity right to the end. The home has a very homely feel with entertainment for the residents every day.

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Review from Liz S (Daughter of Resident) published on 15 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mother required nursing care due to terminal cancer and had complex medical needs. The care, the team at Springfield gave her was excellent. They sought medical advice to ensure that Mum received the best care for her particular illness and purchased items to enhance her care. We loved the "buzz"
of enthusiasm at Springfield and were all made to feel very welcome whenever we visited. As a family, the care and support we received from the staff, at a time that was very distressing for us was outstanding.

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Current Review Score: 9.1 (9.096)

Overview of Review Score

The Review Score of 9.1 (9.096) out of 10 for Springfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.504 for Springfield Care Home is calculated as follows: ( (83 Excellents x 5) + (23 Goods x 4) + (5 Satisfactorys x 3) + (6 Poors x 2) + (2 Very Poors x 1) ) ÷ 119 Ratings = 4.504

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.592 Points relating to the number of positive Reviews for Springfield Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 9 Positive Reviews ÷ 13 = 0.692

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (3)

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Joanna Byles

Job Title: Care Home Manager

Joined: 2014

Joanna has been a dedicated member of the Springfield Care Home team since 2014. With a strong background in the care sector, she has steadily progressed through the roles of a carer through leadership to her current position as Care Home Manager. Joanna’s deep passion for the wellbeing of both residents and staff shines through in everything she does. Known for her commitment, warmth, and hands-on leadership, she’s truly become part of the fabric of Springfield, many say she’s part of the furniture! For Joanna, the care home isn’t just a workplace; it’s a second home, and she pours her heart into making it a safe, happy, and supportive environment for everyone.

Frankie

Frankie Fletcher

Job Title: Head of Social Care - Activites

Joined: 2018

"As a team, we are dedicated to ensuring that our residents enjoy each and every day. We offer a range of in-house activities and also love organising local trips to keep life exciting and engaging. Above all, we believe in empowering our residents to live as independently as possible, while providing the support and care they need to thrive.”


Frankie Fletcher

Health Care Assistants

Health Care Assistants

Job Title: Health Care Assistants

Joined: 2015

Our Health Care Assistants are the heart of daily life at our care home. They support residents with personal care, meals, mobility, and companionship—always with kindness, respect, and a friendly smile. Whether it’s helping someone get ready for the day or simply sitting down for a chat, they’re here to make every day comfortable, safe, and full of dignity.

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