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White Rock

15 Chestnut Avenue, Barton-on-Sea, New Milton, Hampshire BH25 7BQ
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White Rock, New Milton
White Rock, New Milton
White Rock, New Milton

White Rock nursing home provides high-quality care, and was one of the first nursing homes to offer specialist dementia care. It is conveniently placed near the sea and a short drive from the New Forest, providing a homely atmosphere where person-centred care is offered to individuals to help them remain as independent-minded and active as possible.

The home believes in the right of every resident to freedom of choice, privacy and...  

Care Provided by White Rock

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,000From £1,000
Residential Dementia CareFrom £1,150From £1,150
Nursing CareFrom £1,395From £1,395
Nursing Dementia CareFrom £1,495From £1,495

Contact White Rock to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • White Rock Nursing Home Ltd
  • Private Owned

Person in charge

  • Gemma Domingo(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1994

Room Information

  • Single Rooms (30)

Visiting

  • Visitors are always welcome and relatives can pop in at their convenience. For late visits, White Rock do ask that a call to the home is made first.

Parking

  • On street parking available

White Rock Reviews (25)

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9.4

White Rock has a Review Score of 9.4 (9.379) out of 10, based on 6 reviews in the last 2 years. Over all time White Rock has 25 reviews.

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Review from Elizabeth M (Friend of Resident) published on 22 October 2018 Submitted via Postal Card
Overall Experience

I live near Manchester so don't see my friend very often. I am very satisfied with her care at White Rock nursing home.

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Review from Sue S (Daughter of Resident) published on 22 October 2018 Submitted via Postal Card
Overall Experience

White Rock has always genuinely cared for Mum; she couldn't be in better hands. Always made to feel welcome whatever time I arrive. All family members welcome. Also, even great-grandchildren. Always kept informed of any doctor appointments etc made for Mum or any change in her condition. Always lots of entertaining things happening too, although, sadly, Mum can't participate.

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Review from Rose L (Daughter of Resident) published on 22 October 2018 Submitted via Postal Card
Overall Experience

My mum has been a resident of White Rock for 10 months. When she first moved there, I was very nervous and unsure on her behalf. Sadly, she is unable to make any of life's decisions for herself anymore. I need not have worried, she is looked after by people who time and time again show how much they care and respect her, she is now having to be cared for in bed. I know that I can trust all at White Rock to make my mum's final days as happy and as comfortable as possible.

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Review from David I (Son of Resident) published on 11 October 2018 Submitted via Website
Overall Experience
This wonderful nursing home has provided a caring environment for my dad to reside. I've witnessed a noticeable improvement in my father's dementia symptoms during the first few months of his stay and I put this down to him feeling comfortable, happy and safe. I visit on varied days and times and the ethos instilled in the staff is amazing. They obviously care for the residents as far as their daily needs but it's obvious to me that they really do care. The rapport and banter with the residents, each one an individual and some with challenging behaviours, shows an understanding of their personalities and backgrounds which, I feel, makes the elderly residents feel valued.

This has been our second experience with a nursing home for dad and I wouldn't hesitate in strongly recommending White Rock to anyone I knew with nursing home requirements.

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Review from Anne M (Daughter of Resident) published on 24 September 2018 Submitted via Website
Overall Experience

My father was made to feel welcome and cared for from the beginning. The staff were really good at understanding his needs and giving him a sense of autonomy in his care. I always felt the staff went above and beyond to ensure my fathers last year of his life was as comfortable and reassuring as it could be. I am extremely grateful for the high level of care he received.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 June 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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