Cosham Court Reviews (39)
9.8
Cosham Court has a Review Score of 9.8 (9.788) out of 10, based on 26 reviews in the last 2 years.
Over all time Cosham Court has 39 reviews.
Review from M K (Daughter of Resident) published on 23 October 2025
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum enjoyed her time with yourselves while their for respite.
Reply from Charisma Williams, Manager at Cosham Court
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Review from David H (Nephew of Resident) published on 29 September 2025
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Cosham Court showed our uncle kind & considerate care. He was so well looked after, always smiling. Staff are friendly and keep you up to date on everything. Couldn't of chosen a better home. Thank you.
Reply from Charisma Williams, Manager at Cosham Court
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Review from Aideen P (Wife of Resident) published on 22 September 2025
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find the home to be excellent and wonderful. The staff are excellent. They are very proactive in addressing my husbands needs. I couldn't fault them at all. The home is very clean and nicely decorated.
Reply from Charisma Williams, Manager at Cosham Court
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Review from H W (Daughter of Resident) published on 28 August 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot thank Cosham Court House Nursing Home enough for the incredible care they gave my mum during the last two months of her life. From the moment she arrived, she was treated with compassion, dignity, and genuine kindness. Not only did they look after her so lovingly, but they also supported me
and my family through one of the hardest times of our lives.
Every member of staff went above and beyond, making sure Mum was comfortable, respected, and surrounded by warmth. The home itself has such a caring atmosphere, and you can truly feel how much the team care about their residents.
A extra special thank you to 6 members of staff - your compassion, patience, and gentleness meant the world to us. You made Mum's final days so much brighter and gave us comfort knowing she was in the best hands possible.
We will always be grateful to Cosham Court House for the love and care you gave. You are all angels in our eyes.
Best wishes
Every member of staff went above and beyond, making sure Mum was comfortable, respected, and surrounded by warmth. The home itself has such a caring atmosphere, and you can truly feel how much the team care about their residents.
A extra special thank you to 6 members of staff - your compassion, patience, and gentleness meant the world to us. You made Mum's final days so much brighter and gave us comfort knowing she was in the best hands possible.
We will always be grateful to Cosham Court House for the love and care you gave. You are all angels in our eyes.
Best wishes
Reply from Charisma Williams, Manager at Cosham Court
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Review from H L (Daughter of Resident) published on 16 June 2025
Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Mum came in during the last few weeks of her life. The care she was given was first-rate. Staff were proactive, caring, cheerful and showed empathy. The atmosphere in the home is an incredibly happy one, and I would recommend it to anyone.The staff went above and beyond. Thank you, everyone.
Reply from Charisma Williams, Manager at Cosham Court
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Review from P E (Son of Resident) published on 1 May 2025
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are friendly and diligent and as frequent visitors at different times we were totally confident that our father was being well nursed and cared for. The rooms are clean and there is a nice feel and atmosphere about the home. There was always activity in the lounge which the residents clearly
enjoyed. The management team are professional, approachable and really made us feel welcome with regular feedback, overall an excellent nursing home.
Reply from Charisma Williams, Manager at Cosham Court
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Review from J F (Niece of Resident) published on 30 April 2025
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My aunt stayed at Cosham Court for less than a week after a prolonged hospital stay. Unfortunately she had to return to hospital. During her stay the staff were friendly, kind and helpful and she had no complaints about the food and facilities.
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Review from C J (Granddaughter of Resident) published on 2 April 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
What a happy environment!
From the first visit of the home to our last, everyone on the team were friendly, helpful and always smiling.
Choosing a home for a family member is one of the hardest things you have to do but choosing this one, is easy.
My Nan had a short stay here, 9 days in total but
From the first visit of the home to our last, everyone on the team were friendly, helpful and always smiling.
Choosing a home for a family member is one of the hardest things you have to do but choosing this one, is easy.
My Nan had a short stay here, 9 days in total but
every day she heard laughter, she was cared for to the highest standard. She was kept clean, her dignity was respected highly, her room was cleaned daily and every carer and nurse wore a smile. They checked her frequently and were very attentive to all her needs, kept her as comfortable as she could be.
My Nan said herself that the care she received was EXCELLENT (and she really emphasised that). She said she felt safe and that she felt as though she really mattered - and that to us is everything!
I can't express the high standard of care that i saw whilst visiting daily, there is a lot to compliment! My sincere gratitude will always be held high for all the staff.
My Nan said herself that the care she received was EXCELLENT (and she really emphasised that). She said she felt safe and that she felt as though she really mattered - and that to us is everything!
I can't express the high standard of care that i saw whilst visiting daily, there is a lot to compliment! My sincere gratitude will always be held high for all the staff.
Reply from Charisma Williams, Manager at Cosham Court
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Review from Julie O (Husband of Resident) published on 31 March 2025
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very pleased with the care my partner got, they where all lovely people. Very helpful and friendly couldn't of asked for better care. Thank you all so much.
Reply from Charisma Williams, Manager at Cosham Court
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Review from H H (Granddaughter of Resident) published on 26 March 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Could not fault the care given all staff friendly and informative always greated with a smile and compassion and care was 5 star!! Management team where also fantastic nothing was ever to much I'm so thankful.
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Review from D J (Partner of Resident) published on 27 February 2025
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Everything concerned with the home is excellent, with management and staff.
Reply from Charisma Williams, Manager at Cosham Court
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Review from Michael R (Friend of Resident) published on 18 February 2025
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very friendly and happy atmosphere.
Reply from Charisma Williams, Manager at Cosham Court
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Review from Jennifer N (Friend of Resident) published on 14 February 2025
Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The gentleman I visited and was his contact for his stay in Cosham Court was well cared for during his 18 months stay. His personal needs were addressed and he was treated with kindness and dignity, even when he was difficult. Whenever there were concerns about his well-being, I was always contacted
and when necessary he was visited by a doctor. I always received a warm welcome following a 100 mile journey to visit. Overall I know he was given good care and died peacefully. A huge thank you to Cosham Court staff.
Reply from Charisma Williams, Manager at Cosham Court
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Review from V H (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Cosham Court is welcoming, clean, tidy, staff are friendly and helpful and organised. Activities look great and the home is always decorated. The food looks nice. My grandmother is happy. The carers sing with my grandmother and call her the dancing queen.
Reply from Charisma Williams, Manager at Cosham Court
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Review from Chris H (Son of Resident) published on 9 December 2024
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Both my father (2020-1) and my mother (April-Nov 2024) have been residents under the long-term care of Cosham Court Nursing Home. So I write this review on the basis of consistent observations across those years. I could never lavish enough praise upon, nor commend more highly, the diligent staff and
excellent quality of care I have seen. One senses that the happiness and well-being of residents truly matters to the nursing staff for whom care is no doubt a vocation and not merely a job. In the course of our regular visits, we came to know some of the nursing staff well, and had no doubt of their dedication to their work as carers nor any doubt that the quality of care for both my parent was of the highest order. Finally, but not least, I must commend the manager and administrator under whose excellent management such a consistent culture of quality care and diligence has been enabled. The kindest, friendliest, and sincerest people one could hope to manage a nursing home.
Reply from Charisma Williams, Manager at Cosham Court
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Review from Robin W (Husband of Resident) published on 21 November 2024
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dear wife was diagnosed with terminal cancer in 2023. After chemo and times in hospital, she was moved to Cosham Court Nursing Home. For my wife, me and the whole family this was a great thing to have happened. The friendly atmosphere, the dedication of the staff and their care for my wife were exemplary.
It was a pleasure to attend every day and be treated with such kindness and respect and to witness first hand the fondness shown to my wife.
Reply from Charisma Williams, Manager at Cosham Court
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Review from A W (Husband of Resident) published on 23 October 2024
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife spent her last few weeks at Cosham Court with staff that had permanent smiles, patience, and a gift to persuade residents to do the right thing. My love wife was a placid person, but very aware of the care she received from staff, always thanking them with a touch of the cheek or hand, this
spoke volumes for me to see her so relaxed. She loved her time in the lounge, with the staff member, keeping her amused. From my family and myself, many thanks. From managers to tea lady, bless you all.
Reply from Charisma Williams, Manager at Cosham Court
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Review from Sharon A (Daughter of Resident) published on 2 September 2024
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Dad was admitted to Cosham Court in Feb 2024 as a permanent resident with 1-2-1 care until he sadly passed on 1 August 2024. We couldn't fault his carers, nursing staff, and the management. Dad was treated with kindness, compassion, and dignity. I would visit most days and felt very welcome too.
Staff were extremely friendly and polite and we appreciate the care Dad received. My Dad had Parkinson's Disease and dementia but we were content he was comfortable and taken good care of and happy as he could be right until his last day. He had a close bond with four members of staff in particular. I can't thank everyone enough for being there for my Dad in his final few months. I highly recommend Cosham Court they look after you to the highest standard possible. Thank you to each and every single one of the lovely staff from all of the family for treating my Dad so fantastically. Much Love and best wishes to you all.
Reply from Charisma Williams, Manager at Cosham Court
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Review from Lee M (Brother of Resident) published on 21 August 2024
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We want to say that this nursing home's staff and facilities are amazing. Our sister has been treated with dignity her personal care and medical care have been fantastic.
We are kept informed regularly and remain confident that they are and will continue to care support and put her needs first.
The
We are kept informed regularly and remain confident that they are and will continue to care support and put her needs first.
The
staff are accommodating helpful empathetic.
The patients are well looked after and the home is spotlessly clean.
Meals are home-cooked with a wide variety of healthy and nutritious options and selections.
When families have to make decisions for relatives for end-of-life care it can be extremely daunting and difficult, however, our concerns were and have been completely out at ease.
Keep up the fantastic work Cosham Court you really are an outstanding establishment.
The patients are well looked after and the home is spotlessly clean.
Meals are home-cooked with a wide variety of healthy and nutritious options and selections.
When families have to make decisions for relatives for end-of-life care it can be extremely daunting and difficult, however, our concerns were and have been completely out at ease.
Keep up the fantastic work Cosham Court you really are an outstanding establishment.
Reply from Charisma Williams, Manager at Cosham Court
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Review from R B (Friend of Resident) published on 9 August 2024
Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Staff friendly, found it difficult to find staff who know most problems. The room is not very clean, items are on the floor. The resident's food and drink preferences were not catered for very well. Found hairs in her hairbrush often. The manager is friendly and helpful. Took after (7 months) to get
a refund after the resident's death.
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Current Review Score: 9.8 (9.788)
Overview of Review Score
The Review Score of 9.8 (9.788) out of 10 for Cosham Court is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
- The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.788 for Cosham Court is calculated as follows: ( (256 Excellents x 5) + (38 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 306 Ratings = 4.788
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cosham Court is based on 25 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
- 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
- 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 25 Positive reviews. Points = 1
- When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
