Cosham Court

2/4 Albert Road, Cosham, Portsmouth PO6 3DD
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9.8 36 Reviews
  • Cosham Court, Portsmouth
Cosham Court nursing home in Portsmouth cares for people with compassion, dignity and respect.

A wide variety of activities are available for residents to enjoy.   

Residents are able to worship their own faith and visits from different denominations are welcome to visit the care home.

Residents can enjoy regular visits from hairdressers, dentists, GP's, opticians and a chiropody service.

Healthy, nutritious meals are prepared for residents to enjoy and their special dietary requirements are taken into account.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Crossbind Ltd

Person in charge

  • Charisma Williams (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (4)

Cosham Court Reviews (36)

9.8

Cosham Court has a Review Score of 9.8 (9.756) out of 10, based on 25 reviews in the last 2 years.
Over all time Cosham Court has 36 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Cosham Court
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Total of 36, showing 21-36
Review from Robin E (Husband of Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Even though my wife was a short time in the home, I was given a very favourable impression. The staff were very friendly and helpful. Even though the building was fairly old, it was spotlessly clean and well-equipped.
Reply from Charisma Williams, Manager at Cosham Court

We are so delighted to hear that your experience with our home was positive, despite the short duration. Thank you for your kind words about the staff being friendly and helpful. We take great pride in maintaining a clean and well-equipped environment for our residents. Your feedback is valuable to us, and we hope to continue providing excellent care and service. Many thanks

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Review from Penelope R (Sister of Resident) published on 6 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This may not be the poshest of care homes, but I would say it was second to none for care and kindness - and it's clean.
Reply from Charisma Williams, Manager at Cosham Court

Hi Penelope- Thank you for sharing your feedback! It's wonderful to hear that despite not being a purpose-built care home, but the home excels in providing top-notch care and kindness. Cleanliness is definitely an important factor in creating a comfortable and safe environment. Your feedback is valuable to us as Quality care, and a compassionate atmosphere are truly valuable qualities in any setting.

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Review from Beverly G (Daughter of Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cosham Court showed amazing care, help, support and kindness to our mother in the final months of her life. We cannot thank them enough, each and every one of the team. Thank you.
Reply from Charisma Williams, Manager at Cosham Court

Hi Bev, Thank you so much for your kind words. We are deeply touched to hear that Cosham Court provided exceptional care, help, support, and kindness to your mother in her final months. Our entire team is dedicated to making a positive impact, and we are grateful for the opportunity to have been there for your family. If there is anything more we can do, please feel free to contact us. Wishing you comfort and strength during this difficult time.

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Review from Ken G (Husband of Resident) published on 24 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was transferred from hospital to Cosham Court to receive continuing care under the NHS system. The staff could not have been more considerate and helpful at what was a distressing time for me. The attention and gentleness of the staff made her last days as comfortable as possible. It was a comfort
to me to know that they watched out for her when I was absent. Her passing was treated with dignity and compassion. Thank you for all you did for her.
Reply from Charisma Williams, Manager at Cosham Court

Thank you for sharing your experience; your kind words deeply touch us. We are so glad to hear that the staff at Cosham Court provided such compassionate care to your wife during her time there. It's our commitment to ensure that our residents and families feel supported during challenging times. Please accept our sincere condolences for your loss, and know that we are here to support you in any way we can. Your words mean a lot to us, and we're grateful for the opportunity to have been a part of your wife's journey.

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Review from Peter S (Son of Resident) published on 22 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our dad was admitted after being hospitalized due to a fall.
As beds were needed we were told he had to be admitted here.
On first viewing, I thought the place looked a bit tired to say the least.
However, we met with the manager and were very impressed with her passion for the job and her total
professionalism and care.
Dad was admitted and in no time made to feel comfortable and at ease.
So don't judge a book by its cover the staff were all professional and caring to the utmost lead by a fantastic manager, even if the building looks a bit below par residents are treated with respect and courtesy.
Reply from Charisma Williams, Manager at Cosham Court

Thank you for sharing this experience! It's a reminder that sometimes appearances can be deceiving. It's wonderful to hear that your dad received such exceptional care and attention from the staff and the manager. It goes to show that the quality of care often outweighs the aesthetics of the facility. Your comment serves as a testament to the dedication and professionalism of the staff, and it's so lovely to hear that your dad felt comfortable and at ease during his stay. Truly, don't judge a book by its cover; it's the people inside who make all the difference. Hope all is well with your dad.

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Review from L W (Daughter of Resident) published on 5 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad was admitted in April 2023 from a care home after losing his mobility for an assessment of his needs. He became frail quite quickly, it soon became apparent that he needed end-of-life care. We were accommodated respectfully and sensitively. Dad's final months were made as comfortable as possible,
for which we are very grateful. He passed peacefully on 24/07/2023.
Reply from Charisma Williams, Manager at Cosham Court

We sincerely appreciate your thoughtful words, and it is our commitment to consistently treat our residents with the utmost respect and dignity. looking after your dad was a genuine pleasure for us.

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Review from John F (Wife of Resident) published on 2 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Most of the caring staff at Cosham Court are either of Indian or African background and I think that in those cultures their elderly are well cared for, which is why I think my wife is cared for with kindness and patience.
Reply from Charisma Williams, Manager at Cosham Court

Thank you for your kind words, and I truly appreciate you taking the time to leave such lovely feedback.

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Review from J G (Sister of Resident) published on 4 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the staff friendly and helpful.
The building in my opinion isn't very homely. The rooms are small and the outside area is small and shaded.
Any problem my brother had with regard to room or food was always dealt with efficiently.
Reply from Charisma Williams, Manager at Cosham Court

Thank you for your kind words about our team and I apologise if you feel that the home is not as homely. I understand that the indoor courtyard may be a bit shaded, but please note that the outdoor courtyard always receives sunlight. I apologise if you weren't able to experience it during your visit.

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Review from A B (Son of Resident) published on 22 June 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mother was admitted to this nursing home for the last weeks of her life. She was in a ground-floor room with easy access. The home didn't have set visiting hours so we could easily visit any time of the day which made it a simple fit. No time limits were set for visiting so you could stay for as
long as you liked. The home and rooms were clean and tidy with a tv and remote control. Staff were courteous towards patients and families. The home was priced similarly to others in the area.
Reply from Charisma Williams, Manager at Cosham Court

Thank you for your kind words regarding our home and team. We truly appreciate the positive feedback and take great pride in providing care to our residents. We hope everything is going well for you.

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Review from Mary M (Daughter of Resident) published on 23 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was sadly only a resident for a short time but her care needs were always met. The staff were very accommodating and provided a meal for my dad also for their anniversary. I was always kept informed of all matters.
Reply from Charisma Williams, Manager at Cosham Court

Thank you for your kind words and we are honoured to be able to provide comfort and care to your mum during her time with us. Many thanks.

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Review from Jayne C (Daughter of Resident) published on 17 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cosham Court Nursing Home kindly looked after my dad in his final days. Staff were incredibly caring and attentive and the care my dad received was exceptional. It was a comfort to know my dad was being looked after so well and was safe. My thanks goes out to all the staff.
Reply from Charisma Williams, Manager at Cosham Court

Thank you Jayne for the positive feedback regarding the care we provided for your dad during his stay at Cosham Court. It means a great deal to us to hear that we were able to provide comfort and support during such a difficult time. Your kind words have lifted our spirits.

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Review from R G (Son of Resident) published on 29 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found Cosham Court is a well run friendly care home. The staff are always helpful but the main thing is that I feel my dad is in the best place and I have peace of mind.
Reply from Charisma Williams, Manager at Cosham Court

Thank you so much for the positive feedback about Cosham Court.

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Review from June L (Wife of Resident) published on 16 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel my husband feels safe and secure here and well cared for. I find that all persons, including management and staff, that I have come in contact with are helpful and very pleasant and caring. I, therefore, have peace of mind in leaving him there.
Reply from Charisma Williams, Manager at Cosham Court

Thank you for your kind words. This has been passed on to the team. It is nice to hear back from families about their feedback with the care provided at Cosham Court.

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Review from J B (Grandson of Resident) published on 14 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to express how wonderful the care for my nan was at Cosham Court nursing home during her 2-month stay there. My nan was 87 years old with dementia and after sustaining a bad head injury due to a fall in her bathroom, she was discharged to the home after 4 weeks of treatment in the hospital.
She was made to feel very comfortable and was always well looked after. She really enjoyed the meals given too and I could tell they were made with quality ingredients. Any alterations to the daily meal that were required for her were always welcomed by the fantastic chef in the kitchen. Her room was very cosy too and always clean. Overall, Cosham Court eased all of the anxieties we had about my nan having to be in a nursing home and this was down to the wonderful management and all the hard-working staff.
Reply from Charisma Williams, Manager at Cosham Court

Thank you for your kind and beautiful words. We are delighted to hear how pleased you are with the care your nan received. I will pass your kind comments on to the team. Wishing you and the family all the best.

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Review from Karen S (Daughter of Resident) published on 15 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad stayed here only for a short time, the staff were brilliant and I couldn't fault them. They listened, to the family.
The place is always clean and everyone is polite.
The meals were outstanding.
Well done and thank you for everything.
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Review from Moira B (Independent Advocate Deputyship) published on 5 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cosham Court staff, took great care of a very elderly lady, treating her with dignity and respect.
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Current Review Score: 9.8 (9.756)

Overview of Review Score

The Review Score of 9.8 (9.756) out of 10 for Cosham Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.756 for Cosham Court is calculated as follows: ( (236 Excellents x 5) + (42 Goods x 4) + (10 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 291 Ratings = 4.756
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cosham Court is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Apr 2022

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Meet the Team (0)

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