
Staff are excellent, committed and caring. Everywhere is extremely cleanL K(Daughter of Resident/Service User)

we have built a really good relationship with the staff and that they know Dad really well too!F B(Daughter of Resident/Service User)

I am cared for with kindness so have no complaints whatsoeverM D(Friend of Resident/Service User)

Staff are excellent, committed and caring. Everywhere is extremely cleanL K(Daughter of Resident/Service User)

we have built a really good relationship with the staff and that they know Dad really well too!F B(Daughter of Resident/Service User)

I am cared for with kindness so have no complaints whatsoeverM D(Friend of Resident/Service User)

Hampton Lodge offers high quality nursing, residential dementia and respite care for up to 44 older people. Situated a couple of miles from the famous Southampton docks and close to the city centre, Hampton Lodge is a purpose-built home, providing tailored care in a warm, supportive and friendly environment.
Residents enjoy a calm, relaxed atmosphere and benefit from person-centred care. The home take time to get to know each individual’s...
Care Provided by Hampton Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Residential Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hampton Lodge for full pricing details and T&Cs.
Contact Hampton Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Person in charge
- Teodora Stefanache (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (44)
- Single Rooms with ensuite Wet Room (22)
Hampton Lodge Reviews (43)
Hampton Lodge has a Review Score of 9.7 (9.700) out of 10, based on 14 reviews in the last 2 years.
Over all time Hampton Lodge has 43 reviews.
My sister-in-law was at Hampton Lodge for 13 months. She was immobile and was given excellent nursing care by the staff who were all helpful and friendly. The home was well run by management. I am grateful to everyone for the kindness and attention given to my dear sister-in-law.
We are grateful for the lovely words, it means a lot to us.
Our mother was cared for at Hampton Lodge until her death. As a family we were so impressed with the care she received. The staff were exceptional, including maintenance staff, carers and management. Everyone treated Mum as an individual and very quickly became aware of her likes and dislikes as well as her needs. She was a resident, she was an individual and very quickly became aware of her likes and dislikes as was an individual person and all staff behaviour towards her was exceptional.
Thank you for lovely words and gift. Hope to see you again.
My 89 year old cousin was given a very short prognosis, but since coming to Hampton Lodge she is still with us and thriving, five months later. Through the help and companionship of the staff she has gained strength, full mobility, confidence and some memory improvement enable us to continue full and meaningful conversations. She is the happiest she's been for several years and her great sense of humour has returned. Her diabietes is regularly monitored and kept in check, she still doesn't need pain medication and is involved in several daily activities which she loved and has made many friends. Without doubt all of this is due to the kind, caring, supportive staff at Hampton Lodge. I couldn't have wished for a better care home.
Thank you for your review. Your cousin is a nice, sweet lady and it is a pleasure to look after her. All of us at Hampton Lodge appreciate the kind words. We want to say thank you for the generous gift for staff as well.
My mum and stepdad were both residents and had fantastic care including when they were at the end of their lives. I can't commend the staff at Hampton Lodge highly enough for the way they looked after them. Every member of staff, no matter what their role, cared about giving them what they wanted and needed as an individual - it didn't matter if it meant extra work for staff, they wanted to make the resident happy. When I praised one of the carers for this approach she said that this was the residents' home and the staff are visitors there to make it the best home it can be for them - a wonderful attitude that I witnessed in action day and night. The staff also supported me and my family, making a real difference to our lives at very difficult times - I remain grateful for all they did.
Thank you for your kind words, patience and understanding through those difficult times.
The staff at Hampton Lodge were amazing. Very friendly, very professional and proficient. We could not have asked for more - their care of Dad and of us was second to none. Dad's time at Hampton Lodge was at the end of his life which was a difficult time for us all. We will be forever grateful to the staff at Hampton Lodge.
Thank you for your kind words in stating that the staff were amazing, very friendly, very professional and proficient. We are delighted that we were able to help you through a very difficult time and that you will be forever grateful. I will certainly share your kind words with the team.
From mum's first day at Hampton Lodge I have been very impressed by the wonderful team who care for her. The whole team (carers, nurses, managers, activity, admin and maintenance staff) are always helpful, polite, cheerful, caring and treat mum with dignity. I am so pleased that the activity and musical therapy team have allowed dad to join in so he can have quality time with mum. I am also very grateful for the support and empathy we have received from the management team. A wonderful, professional and caring team.
Thank you for your kind words. We want everyone to feel supported and loved towards the end of their journey.
My cousin is comfortable and well cared for at Hampton Lodge. Her wishes are always taken into account when providing care. She says, "I couldn't wish to be in a better place; I am very well looked after". Staff are always helpful, polite and kind. Communication with us is very good. Living 100-miles away is difficult - we can relax knowing our cousin is in very safe hands.
Thank you for your support and kind words. I will share this with the team.
Since my mum arrived at Hampton Lodge, the care and professionalism have been first class. Everyone I have met at the home has been considerate, patient and caring. I can't thank the whole team enough and know that my mum is in safe hands.
Thank you for your lovely comments. These are very much appreciated.
Excellent experience. Very caring staff. Communication during Covid was very goof indeed. I would thoroughly recommend Hampton Lodge.
Thank you very much for your review and kind words. I'm really pleased to hear that you would recommend Hampton lodge and wish you all the best.
Mum went to Hampton Lodge in June 2020, under very difficult circumstances. The team went out of their way to settle Mum and reassure our family. They are an incredible team of people who have worked so hard to keep everyone safe during this pandemic. I really don't know how we would have survived without them.
Your Mum was a wonderful lady and we all miss her dearly. Thank you for your patience, understanding and support you offered us during that time as well. Hopefully, we will meet again in better circumstances.
My sister is well looked after and the staff are very friendly, they are always doing entertainment with all in care. Their patience is put to the test sometimes, feel they handle things well. The home itself is clean and in a lovely position and has a nice garden.
Thank you for your kind words and support shown to staff at Hampton Lodge.
I visit my mum and dad in Hampton Lodge several times a week, mum in nursing and dad in the dementia care home. I feel very at home, able to talk with the staff easily and they are all very caring and empathetic. The chefs make a lot of effort to cater to my parents' needs. Activities are great fun and friends and family are able to visit at any time of day (and night if necessary) and are welcome to join in. My only concern is that good staff sometimes leave and I wish they were better rewarded.
We are delighted that you are so happy with our home. We welcome your feedback regarding staff rewards and are working on a project to address this.
The home has a peaceful atmosphere, they do a lot of activities with the residents, and music therapy is brilliant. The staff treat residents with respect and Mum is always clean and smart.
No home is perfect, but Hampton Lodge is a place I would recommend.
Thank you for your kind words. This is now your mum's home and we try to make her stay as nice as possible.
There is a good variety of meals on offer, and the place is always kept clean. Staff are always friendly and helpful.
Thank you for your kind words; we aim for all our residents to feel at home.
Our father is unable to see and can only use one side of his body. He is 94. The staff, care, nursing, management and reception have been so wonderful with him. They have displayed a caring but competent attitude. I feel confident every time I leave after visiting my father that he is in safe hands. This is evident in every staff member.
Thank you for your lovely words. Very much appreciated by all staff at Hampton Lodge.
Caring, communicative staff.
Thank you for your lovely words. Very much appreciated by all staff at Hampton Lodge.
In a very short space of time - one month, my mum has settled into her care home. This is due to very caring and patient staff. Given that prior to move from hospital of 13 weeks to care home of one month - Mum is remarkably calm - I have been mums carer for 3 years and I now visit mum at present 5 days out of 7. I see quite a lot of challenges but staff seem to have caring hearts.
We really appreciate you taking the time to give us such good feedback. I would love the opportunity to speak with you further about any improvements you feel we can make.
The overall level of care is very good. Staff are generally competent and caring, and standards of cleanliness and hygiene are high.
Our one significant concern is that, particularly on cold winter days, the communal areas and residents' rooms are not kept heated to an appropriate level, taking into consideration the age and frailty of most of the residents. Today (late November) the temperature in the lounge was only 16 C, and yet one window was kept open, causing several of the residents to complain of feeling cold. Radiators in the corridors are turned off, and some staff seem to be under the misapprehension that cold air is "healthy" for very elderly residents.
Thank you for your feedback. I am pleased that you feel the care is good at Hampton Lodge and that our home is clean and hygienic. I am also delighted that you have found our team to be competent and caring.
Temperature levels in our home are monitored and we are aware that residents have...
My mother and I would like to say what a lovely person the activities coordinator is and the chef who does the cooking, she is so sweet and kind and also brilliant at her job. The activities coordinator works so hard at what she does along with the chef who helps the activities coordinator. Each and every one of the staff are so caring including the cleaner. I wish the auxiliary nurse who went to Australia would come back, we miss her.
Thank you for taking the time to send in your positive feedback regarding the staff at Hampton Lodge. We were very pleased to see that you would recommend the home.
Staff always polite and friendly, very helpful and kind to all residents. The home in my experience seems to have improved since the new management has been in position, nothing is too much bother and is always done promptly. I would have no hesitation in recommending this home and it's staff. The care of my mother, in my opinion, is exemplary. I visit the home sometimes twice a day.
Thank you for taking the time to complete the review. I will pass your comments to the staff team and the new management team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 October 2017Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
- 30 Jan 2025
Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...
- 30 Jan 2025
A 24-year-old care assistant working at MHA Heather Grange care home has been recognised for her tremendous work ethic and attitude and has been awarded the home's employee of the...
There are no upcoming events for Hampton Lodge.
Accreditations
There are no accreditations posted yet for Hampton Lodge.
Meet the Team (3)

Originally joining the team in 2017 as Deputy Manager, Teo has since been promoted to Home Manager of Hampton Lodge.

Joining the team in 2018, Prescie is the Deputy Manager of Hampton Lodge.
My name is Prescie and I am the Deputy Manager of Hampton Lodge Care Home. I can’t believe I’ve been here three years already!My favourite part of my job is being able to support my colleagues on a daily basis and meeting the need and safety of my beloved residents. Also, appreciating that my work and myself have embedded the footprint of healthy working relationships within the staff, residents and other teams or partners of care. We have a spirit of openness here, and we support each other. There are challenges, but we get through it ‘easy peezy!!’

Joining the team in 2021 Tom is the Administration Manager at Hampton Lodge.
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