Hampton Lodge

My mother and I would like to say what a lovely person the activities coordinator is and the chef who does the cooking, she is so sweet and kind and also brilliant at her job. The activities coordinator works so hard at what she does along with the chef who helps the activities coordinator. Each and every one of the staff are so caring including the cleaner. I wish the auxiliary nurse who went to Australia would come back, we miss her.

Staff always polite and friendly, very helpful and kind to all residents. The home in my experience seems to have improved since the new management has been in position, nothing is too much bother and is always done promptly. I would have no hesitation in recommending this home and it's staff. The care of my mother, in my opinion, is exemplary. I visit the home sometimes twice a day.

I have been looking after a dementia resident in Hampton Lodge for 3 1/2 years. Service is excellent. Good value for money.

My mother was cared for at Hampton Lodge and the care she received was exemplary. She had Motor Neurones Disease and became increasingly physically disabled throughout her stay. ALL members of staff treated her with kindness, dignity and compassion. Despite my mother's illness she had a great sense of humour and although her speech became increasingly more difficult for her, and for other people to understand, the staff always found time to listen to her and would make her laugh, which really helped mum enjoy each day. Mum really felt at "home" here and even towards the end of her life when she needed much more nursing care, more time and more staff were provided for her. As a family we were always made to feel welcome and were never made to feel "in the way". I cannot express enough the feeling of genuine kindness and thoughtfulness at Hampton Lodge. I would highly recommend this care home.

My wife has been at Hampton Lodge since she had a massive stroke in 2011. This has left her unable to talk, unable to read and unable to write so therefore she cannot communicate in any way. On top of this she cannot swallow so is on a "peg" feed. The love and care provided from top management right the way through all levels of staff is in my opinion second to none. Every 2 or 3 months there is a relatives and friends meeting where we can talk to management regarding any queries regarding the home and anyone can see the manager at any time to discuss in private, matters about their loved one. I consider myself and my wife extremely lucky to have found such an excellent nursing home. Every time I visit I get the feeling that I am not so much going into a nursing home but visiting friends.