Verulam House Nursing Home

My father commented on the good care and liked the way everyone waved into his room as they passed. (He was bedbound but compos mentis). The home has a lovely, friendly feel, and the staff were fantastic at the end of my father's life.

What was a difficult transition for Mum. was eased immeasurably by the staff at Verulam House. We have been through some bad times, but they have been amazingly supportive. They have time, even when under immense pressure through covid and staffing problems due to quarantine. As far as we are concerned, the staff are family. The home is a home from home and we could not ask for better.

My mum went to Verulam House Nursing Home for end-of-life care. The care and nursing team were very kind and supportive. She was only there for a few weeks until her death, but it was a great relief to have her so well looked after. We very much appreciate the service we received.

My father was in Verulam House for nearly three years. There is a high ratio of staff to residents and this was immediately evident compared to his previous nursing home. There is a low turnover of staff, who are kind and good at their jobs. Beautiful garden and very pleasant surroundings. My father liked living at Verulam House, where he was cared for until the end with dignity and care.

I spent two weeks post-operative recuperation in Verulam House. I was treated with the upmost professionalism, care and kindness/love. My every need was catered for; nothing was too much trouble. The staff were always cheerful despite some trying circumstances. The facilities, food and activities were first class. I highly recommend Verulam House for permanent care.

Stayed here for 2 weeks of recuperation following surgery. I was probably the youngest to stay by some 20-30 years. However, my experience was very humbling to see how caring all the staff are. I would have no problem if any member of my family needed care in the future to use this home. Well done to all the lovely staff and thanks.

All the staff at Verulam House showed real care towards my grandfather throughout his time living at Verulam House. During the end of his life, they showed great compassion in supporting all his family in spending special time with him. We are very grateful.

My brother and I tried very hard to keep mum cared for at home during her final months, but her condition deteriorated to the point where she needed expert palliative care. We were so lucky to discover Verulam House. All the staff were kind and caring, treating mum with dignity and always retaining a cheerful demeanour even during such difficult times for everyone. All members of the family were also kindly dealt with by staff and all our requests and wishes were met. It may not have been possible for mum to pass at home, but Verulam House was certainly home from home.

Verulam Care Home St Albans took care of my best friend during his fight with cancer. It was obvious that the home is well managed with excellent staff who care about their clients in this very difficult time, they showed love and understanding. Well done and thanks.

Kind, professional, friendly, immediate and calm. My reflections on all I met at Verulam House.

Sadly my aunt was only in the home's care for a very short period of time, but whilst there was happy and well looked after. She was always treated with care and dignity and the team there could not have been more helpful to both her and me. I would highly recommend, the property is not modern and a little tired, but the quality of care more than makes up for it. Excellent.

The clinical standards are exceptionally high. The carers are (in the main) empathetic and care with competence and sensitivity. The home is not so good at keeping the rooms homely. Also, dirty cups and messy bedside tables are the norm. All that having been said this is a superb nursing home, it is comfortable and homely. The staff strive for excellence and do well at that.

My father was a resident for almost five years and we found all the staff involved in every aspect of his care were professional, kind, thoughtful and constantly cheerful in their dealings with both him and all our family. We would like to thank them all.

I cannot express enough my sincerest thanks to all the staff at Verulam House Nursing Home who helped my mother through her final months. The patience, tolerance, kindness, understanding and professionalism shown was exemplary. Furthermore, the compassion shown to us, her family, as we struggled through this most difficult and painful period, was deeply appreciated and will never be forgotten. I cannot convey with words the comfort it brought us to know Mum was being so well cared for. Thank you.

My aunt didn't come to Verulam House for a pleasant retirement but sadly for 'end of life' care. I felt all the staff members I met dealt with both my ailing relative and me in a supportive manner. I was impressed with the service and help offered by the local GP surgery too, with GP's phoning me as my aunt declined. It was a relief to find a nursing home which could provide this care at the end of my aunts life.

My husband was exceedingly ill when he came to Verulam House in April 2019 and came to end his life there. He has some degree of dementia as well as a weakened heart and lungs and other organs, he had palliative care package organised by the hospital which was aimed to keep his pain and anxiety-free. His death was quiet slipping away.

Very caring atmosphere in the nursing home. A 'home from home'. Beautiful surroundings, lovely food, very happy place - treated people with dignity at all times.

The staff ensured that Mum was able to die peacefully with dignity, and we thank them for that from the bottom of our hearts.

My father moved into Verulam House Nursing Home in December 2017 when he was made to feel extremely welcome and staff get to know and his needs quickly. We were allowed to change/modify and make his room homely and later to move him to a bigger one. He started to enjoy the social occasions and exercise classes and got to know some other residents. The food was of a good quality and he was always made comfortable. On the whole, the nursing was good. They picked up on problems/infections and acted quickly. The only negatives was a sore on his foot which was not spotted quickly enough.

Following a stay in hospital for over three weeks, my mother was transferred to Verulam House for end of life care. Her stay there was much shorter than expected (only one week) but in that very short time, she was cared for in the most professional and caring manner. The whole team, from the matron down, could not have done enough for her. Her passing was as she wanted, peacefully and dignified and the support and information given to us (as we do not live locally) was exemplary during her stay and after she passed away. I cannot praise everyone enough. A truly wonderful establishment.